Joan Chintz – Keller Williams

We just purchased our first home in the Bay Area, and we’re so thankful to have had Joan’s guidance along the way.
Joan is an incredibly conscientious realtor who truly wants the best for her clients. She’s down-​to-​earth, straightforward, and very easy to talk to. I very much appreciated how Joan went out of her way to keep us not only informed but educated during the entire process. Before we even started looking at homes, she walked us through example forms and disclosures, so we knew exactly what to expect when it was time to put in a real offer.
Joan was an amazing advocate to have on our side – she’s knowledgeable, reliable, and diligent. The homes we liked tended to have very tight offer deadlines, but Joan managed to get every offer in on time, even from out of town. When we first toured the home we ended up buying, she was on the phone with the listing agent before we even left the house, and we submitted our offer that very evening.
It was an absolute pleasure to work with Joan, and I highly recommend her to anyone looking to buy a home. :)

We knew buying a house would be difficult in the bay area, but Joan made it possible. Joan educated us on the process so that when the right place did come on the market, we were ready. Joan did not push us and was extremely attentive to our needs and preferences. Could not recommend more highly.

Joan Chintz is an excellent Realtor. She is very patient, and extremely reliable. She wants the best for her client. She is very good at communicating promptly. I would highly recommend her.

Joan has been extremely patient in our search for a home. With her guidance we ended with the perfect home and got it at listing price! She values her relationships and works hard to get you what you want.

After renting for years, My wife and I finally decided to make the jump into home ownership. Full disclosure, Joan happens to be a very good friend of the family, we have known her for years, she had always told us to look her up when and if we ever decided to buy a home. Well anyhow, we were ready and gave Joan a call. To say she went above and beyond the call of duty is the understatement of the year. When we first met, we actually didn’t yet look at properties, she actually took the time to show us the mountain of forms and paperwork that would be necessary for our transaction explaining what would need to happen every step of the way. Second, she put us in contact with a lender who was a good friend of hers, we met with the lender, who was also great, got our approval and were ready to go. We went back to Joan with our approval and the process began, She showed us a number of homes in our budget and gave us her honest opinion of the properties. When we finally settled on a property we liked, this is where she really began to shine.
The property we liked, a condo, was beautiful however it belonged to an HOA that was under litigation. Both Joan and the lender explained what this meant. We thought about passing on the property and in fact another offer came in but was retracted. shortly after. After the litigation was determined to not be a problem, we put in an offer which was accepted; however as is the case with a transaction like this, the lender kept asking for more and more paperwork from us, the seller, the HOA, etc. Joan kept such a close watch on all of this, even sending us documents well into the evening hours to sign and get back. All the while we were dealing with a listing agent who was at times slow to respond, Joan kept her on her toes. In the meantime, a slightly better offer than ours came in, but due to Joans persistence, the seller stuck with us because they knew we were serious, and Joan was serious and that we were not going to back out of the transaction. We have Joan to thank for that. Well long story short, we closed a week early of 30 days on Valentines day, got the keys and a nice bottle of champagne to celebrate.
So, what can I say? She treated us with the same level of care as she would have done for a more «high-​end» client. She answered any and all questions we had day or night and really went to work to overcome the hurdles we had (condo, hoa litigation, our down payment, a fussy listing agent/​seller, etc) she got this done fast and just made everything happen. I would strongly recommend her for anyone looking for a new home. We will certainly look her up in the future if we decide an upgrade is in order.

I met Joan at an open house across the street from my house. We were thinking of selling and wanted to check out the improvements on a home like ours. When we finally decided to sell, Joan consulted with us about the improvements needed to get the best price. She helped us find a contractor and stager. She took care of every detail.
After we moved out for the construction she stayed on top of everything. Once it was one the market and I had moved out, she made sure that the yard was kept up and even swept the pool herself if it was needed.
We got over the asking price and are very happy with the results. Even after the sale was complete, Joan helps me if I need things such as someone to pick up mail that was not forwarded.
She’s an excellent realtor and I recommend her to my friends and family!

Joan is a superb realtor! We had the pleasure of working with her this year and we were extremely pleased. We ended up getting a lovely house for asking price in Palo Alto, in a red-​hot market, and this was our first offer on a home.
For Joan real state is not about homes as much as it is about people. She learns about her clients and understands their wishes and tries to find the perfect home for them, with the minimum amount of stress, and having fun in the process.
Joan is also very intuitive and has tremendous integrity: we had been working on an offer for 2 hours when she sensed the me and my husband were not on the same page, she brought this up and asked us to stop and not go forward with the offer, which would have been a mistake in retrospect. She put our interests ahead of hers and looked out for us and our happiness.
Joan is also very knowledgeable of the marked, very savvy in her interactions and
fun to work with. We highly recommend her and would love to work with her again.

We met Joan back in 2001 at an open house. At the time we were just starting to think about moving to a different neighborhood, but were not really ready. Over the next few months Joan followed up with us periodically in a very pleasant and non-​invasive way, until we were finally ready to get serious a year later. She took the the time to understand exactly what we were looking for in a house and a neighborhood, and found the perfect property for us. She guided us through a multiple offer situation, and her advice helped us to secure the purchase of our new home. Joan also helped us to sell our old house, and got four very good offers that we were able to choose from. Throughout the entire process of both selling our old home and buying our new one, she gave us excellent guidance. Joan was always professional, thorough, and patient, and as we went through this process together she became not only our realtor but also a trusted friend.
We feel so fortunate to have had Joan representing us in our real estate transactions. We wholeheartedly recommend her to anyone who is seeking a knowledgeable, thorough, diligent and trustworthy real estate professional.

My husband and I met Joan at an open house and we immediately liked her personable yet professional demeanor. She followed up with us in a noninvasive way, unlike other agents we’ve encountered that were either too pushy or had no follow-​through. We ended up contracting with her to be our realtor to purchase our first home.
From the very beginning, Joan was very patient with our multitude of questions and made herself available through multiple modes of communication. She helped us make appointments for open houses that meet our criteria and referred us to a great mortgage lender. During the purchasing process, Joan was thorough in her paperwork, thoughtful in her plan of negotiation with the sellers’ agent, and was reliable every step of the way in terms of keeping us in the loop. We liked how she was never pushy, and really believed in working with what the clients feel comfortable buying rather than pushing for higher valued homes. She also went out of her way to remind us of tasks that we have to take on after the sale and to facilitate and supervise cleaning services provided by the seller.
If you are looking for a personable, reliable, and organized realtor who will still be there for you after the sale, then you won’t go wrong with Joan!

To me, finding a right home was a monumental task; it’s almost as difficult as finding a right partner. But luckily Joan was there for this matchmaking process.
My husband and I met Joan back in 2005 when she was hosting an open house for her coworker at the same townhouse complex where I used to live. At the time, we weren’t looking to buy or sell just yet but were curious about the market condition. We briefly chatted with her at the open house and Joan simply kindly took the initiative of offering to take a quick look of our town home to provide home improvement and selling advice in case we had to sell that year. Not only did she give us many helpful tips to begin the process, she helped us initiated our home search. Joan took the time to fully understand our needs and diligently worked through the search to narrow down potential choices for weekly open houses. Unlike many other agents who were mainly targeting to make a sale, Joan often provided candid advice, given her extensive experience in the real estate business as if she was helping her family with the purchase.
Joan was always proactive in guiding us through each step of acquiring our new home, especially about the proper protocols and caveats of various procedures. That process took 5 months but she had always showed her patience, professionalism and passion. Eventually, she represented us in both buying our single family house and selling our town home in less than 2 weeks!
Joan often accommodated to our busy schedule in touring open houses and was extremely efficient and organized in preparing documents for the final escrow process. Behind the scene, she’s very aggressive in progressing with every steps (inspections, reports, negotiation offers & .etc) without us having to worry about them. She was also very thorough in explaining the process but she made sure that it’s simple and easy to do for the clients. She often advised us on what to expect and when it came time for the negotiation, she also strategized based on the specific house (we’d placed offers on more than one house) and market condition.
All in all, I have to say we were very fortunate to have someone who is so personable, proactive and tactful to lead us through this partner-​finding process.