Jeff Ling – MaxReal

Jeff is one real good Agent I been though over the years. he helped us out to get smoothly financed even with a crunchy credit issue. he was always reachable and honest and giving best suggestions even after the financing…
couldn’t be more happier and we highly recommend Jeff…

Excellent experience with Jeff. He made refinancing easier than it could possibly be. Thank you!!!

Highly recommended. Knowledge, Patience and thoroughness define Jeff. He approaches every Real Estate case in a very customized manner making it a very easy process. He helped our house hunt with accurate information and was at every open house with us in person explaining all the nitty gritty details. Thank you so much Jeff!

I highly recommend Jeff!
He helped us refinance our home.
With so many things going on and our wedding coming up, we really appreciated how thorough and responsive Jeff is.
We really felt at ease with the whole process with Jeff guiding us every step of the way.
Thank you Jeff! And we will keep you in mind next time we refinance!

Jeff helped us through the process of securing a loan to purchase a condo. This was a rather complicated loan as we did not have 80% down. We also are new to the United States. So our credit history was not substantial. Jeff did an outstanding job looking for the best options. He managed to secure a loan at a good rate. Then he had to work with me throughout Christmas holidays to prepare the paper work. He was always available for questions and help and always answered the phone even in the evening to make sure the loan is secure before the date of closing. It was really great to have a really supportive broker. I am very impressed and will recommend him to my friends and family that are looking into entering the housing market. If you are thinking of buying a house, you owe it to yourself to call Jeff.

Jeff was highly recommend to me through a common friend, who was his prior customer. My house buying took about 10 months and my experience with Jeff is better than every aspect of my expectations.
First of all, Jeff understands my situation, financial situation, family situation, short term plan with the house and long term plan with housing and investments so he matched all situations with his recommendation with areas and price ranges to focus on. Secondly, His wisdom, patience, experience and professionalism was shown in every offer analysis, how much to give, winning plan and communications. I submitted lots of offers before I got my perfect house including backed off of my offer twice. Jeff always gave suggestions to keep calm mind and winning/​exit strategy. Last but certainly not least, I have been benefited from Jeff’s connections to good credential contractors, movers, cleaning services, financial services and more.
This was not the first house I bought, but this certainly has been my best house buying experience.
Thank you very much, Jeff.

I just went through my first home purchase and am glad it was Jeff who helped me through it all. Since I have nothing to compare my experience with, I will point out the stuff I enjoyed the most out of this experience:
1. Jeff is very upfront. In the initial conversation, he asked for my thoughts on home ownership, what my criteria was, where I was looking, why I was looking, what I had in mind, and what my budget was. Then he told me what neighborhoods he focuses in for sales and purchases, his own thoughts of the market and what he considers important for home specifications. It’s in this initial conversation that you’ll get an initial feeling of whether there’s a good match — after all, you’ll want to work with someone whose interest is closely aligned with yours. So if you guys don’t have common ground to work with, you can look for someone else without wasting time.
2. Initial Tour — assessment of priorities. For a few weekends, Jeff insisted on meeting face to face and showed me what’s available in the market based on my initial criteria. After extended conversations, I began to realize that his only important criteria is «location! location! location!» Everything else is secondary. Pretty homes always are eye-​pleasers, but he always says to look at the long-​term picture.
3. He responds quickly and is very easily reachable. Those who like using the Internet to communicate (e-​mail, instant messages, texts, etc) will love this. Have a question but it’s not urgent? Just send an email. Require something a bit more urgent but want something written down so you don’t forget? Instant messaging. Don’t even know how to ask the question? Just call. Having all these options is great.
4. Electronic services (e-​signing). Most documents are sent over email and signed digitally, with only the very few requiring print, sign, scan or fax. This is extremely convenient — you get digital copies of everything, no misplacing them on some filing cabinet, and they’re searchable. Cuts down the turn-​around time, too.
5. Jeff is extremely thorough — I try and read every single word on every document, but there are times your eyes just gloss over the volume of text. He’ll highlight them, point out the most important ones, and explain why they’re important. He’s even spotted a couple of things in certain documents (e.g. HOA) that I glossed over but was something I needed to consider for the long term (e.g. sub-​leasing agreements).
6. You can make him an «all in one shop» — if you need a loan broker, he’s also able to offer those services. This came in handy when dealing with multiple parties — Jeff took care of a lot of things for me.
7. He has a lot of tactics in dealing with the competitive market. It’s brutal out there, but he’s been there and played that game.
I’m extremely happy with my experience. Every doubt I had he was able to clarify, even some of the things that are probably stupid or dumb questions. He corrected a lot of my misconceptions, and most importantly, it was very easy and comfortable to work with him. At no point did I feel that I was pressured to make a rush decision, or felt that he wasn’t looking out for me (e.g. paying for something more than I could afford).
I’d highly recommend Jeff and would take on his services again.

Jeff just helped me through the process of purchasing a condo in Concord. He was very responsive and accommodating, for example, you can reach him on G-​chat at 11pm at night to ask any questions.
The whole process took just round 3 weeks. If you need a no nonsense straight shooter type of loan agent, Jeff Ling is your guy!

After dealing with two different bank agents on trying to refinance my home loan for a lower interest rate and not hearing back from these bankers for months (either through phone calls, emails or taking the time to stop by the bank to see them in person), I was starting to lose hope until my fiancé told me to contact Jeff Ling. My fiancé said Jeff Ling is highly recommended by his coworkers.
In my opinion, the best part with working with Jeff is that we worked on my entire refinancing process over e-​mail and the phone. Jeff was a breath of fresh air to work with. When it comes to mortgage refinancing, Jeff is knowledgeable and patient when he explain each steps to his clients and made sure all the necessary paperwork was submitted and filled out correctly. Jeff is always reachable either by phone or by email. Jeff updates his clients on the mortgage and interest rates so they aren’t left wondering: «Okay what is going on with my refinancing».
The characteristics that made Jeff outstanding are: he has a keen eye for attention to detail, organized, and very thoughtful of his clients. He wants to make sure his clients reach their target interest rate or at least be close to that target mark so they don’t lose money.
In the future, if I have to do another mortgage refinance, I will contact Jeff.

Jeff has always been very responsive and helpful. We feel we benifited a lot from his recommendations, from locations we should consider, school district info, to contractors. Whenever we have questions he has always been able to give relevant and easy to understand answers. Highly recommended!

We were looking for a house in Palo Alto, and I naturally looked at all the recent home purchases,; the house that I wished I had bought turned out to be purchased by realtor Jeff Ling! In person, Jeff was as savvy and knowledgeable about the local market and real estate as I expected. But he also turned out to be very helpful and obliging.
In what turned out to be an increasingly difficult market for buyers, Jeff professionally helped us navigate through the buying process and identify missed opportunities. He was very patient with us, despite several (massively) under-​priced offers and we finally ended with something we are very happy with.
Jeff also has an extensive network of general contractors, structural engineers and other housing specialists, so do hit him up for referrals.

Jeff helped us to find our current home. He is professional and very cooperative with our requests. We also went with him on the refinance a couple months later and he got a very good rate for us.

Not only highly professional, but also extremely customer service oriented from searching properties & best suitable loans to even your own domestic remodeling after you move to your dream places. A super strong people person in both business & friendship.