eCar Garage

OMG, these guys do great honest work, and provide great service. I built and raced cars, know motors, cars, and always get into it with most car shops that are run poorly, hire morons, and/​or rip people off. Not these guys. I highly recommend.

As a new customer, I found the staff knowledgeable and informative. The oil change was timely provided. The price was as quoted. Transportation from and to the garage was also timely provided.

Back in July, I had occasion to use Ecar Garage’s repair services for an emergency repair needed for my older Mercedes. I was staying in the area while a relative was hospitalized nearby.
Fast forward to 12÷15÷15, when a friend from out of the area noticed a shutdown (do not operate) warning light in her Mercedes. She was staying in a local hotel while her husband was at Stanford for heart surgery. When she turned to my wife and me for help, I suggested she have her car towed to ECar garage and let Paul manage the needed repair work. She did so. I concurrently contacted Paul and asked that he advise me of the bill-​so that I could pay it forward for my friends during this difficult time.
Well, Paul never called, and I subsequently learned that my friend had picked up her repaired car. I called and spoke with Veronica to inquire why I had not been contacted regarding the bill. She told me not to worry about it, as she and Paul covered the repair-​so that everyone could have a nice, stress-​free Christmas holiday. This repair involved pulling wheels, rotors, testing, and replacing brake sensors.
Who does this sort of thing anymore, especially for a woman from out of town whose husband is in the hospital? Paul and Veronica from ECar Garage. What a treasure these people are to have in your community!

I had a fantastic experience getting the car fixed here (new alternator). They could take me the same day, and the customer service was exceptional — they fully explained everything and answered my questions. They even gave me a ride to and from my apartment 1 mile away so I wouldn’t have to wait there, and finished before I asked them to. Overall super satisfied with their work and from asking around the price point was very reasonable. Can’t say enough positive about my experience here!

Really just the nicest people here. I had a drained battery and a coolant leak. They fixed it and charged me nothing.

ECarGarage is top notch. We have a Lexus 330 with serious tire wear issues. Paul was very thorough and patient going over the process for us to select the best tires given it is a 2005 with 120k miles on it. He then explained how they would trouble-​shoot the process, from alignment to checking under-​carriage parts, to make sure we will not have bad tire wear after we got new tires. Turns out it is the alignment. They just installed the best alignment machine on the market today. I am sure our alignment is good now. In fact with new tires (Bridgstone Duelers) and an alignment the car drives much much better.
Nick and the guys are very knowledgeable and thorough. Can’t be happier. Guess they will be our go to garage from here on out.
We used two really highly rated independent garages in the Peninsula for years. But neither does alignment. Also neither does Porsches. We also have a Cayman, Now thanks to ECarGarage we have a one-​stop shop for all our auto needs.

E Car Garage is great. They are honest, do good work and are very fairly priced. They will look things over and tell you what you need honestly and not try and add on things you don’t like many dealerships shops will do. It’s so nice to have finally found a place I can trust my car too.

eCar, with Nick, (Genius BMW technician), Paul, (helpful and courteous Manager), Veronica, (excellent customer service), have worked on several of my BMW’s and they do a great job. Knowledgeable, Friendly and Professional. I will only bring my car to them… THANK YOU

A Fabulous Garage!
Paul and his team at eCarGarage area pleasure to work with. I am a new customer to eCarGarage and have already recommended the facility to several friends. (Now to all of you on Unilocal.)
I had my Audi A5 Convertible serviced by the team. The work was well documented. I was extremely impressed with the care taken to explain the work done — and the work which was not done as it was simply not required.
You can tell when you engage with eCarGarage staff that they love cars! They are extremely well versed in Audi and other German brands.
I would highly recommend this garage. Friendly, motivated and capable would be words I would use to describe the staff.
I will be returning for future service.
Cheers.
J

Great experience. I went here when it was Precision Auto and it was very good, but it’s even better now. Looks like the equipment in the garage is all fairly new. I think the new owner has invested in it. More importantly, the staff is super courteous and professional. They gave me a ride to work and then picked me up from work when my car was ready. Never thought a car servicing could make my day, but that came pretty close.

I had a flat tire, they replaced with the spare tire and did not charge me a penny for it. Wonderful people, they were very helpful and gave me the right advice. Overall, the garage looked clean, well equipped and the guys there were thorough professionals. I will definitely choose them for my future car services.

I’d give this place six stars if I could –everyone was friendly, professional, and most importantly got the job done perfectly! I had a light that needed to get replaced in a BMW and it was fixed immediately. The standards here are clearly very high –everything is kept immaculately tidy and makes you feel like your car is being taken really good care of. I will 100% be coming back in the future if I ever need other work done. Prices are also more than fair :)

Honest, professional and pleasant to deal with. What more could anyone want when entrusting a vehicle to a car care facility? BTW — they are well versed in how to care for non-​European cars as well. A true jewel of a shop.

I’ve been to eCar garage twice thus far since moving down to the area, and both times have walked away feeling well taken care of. they were able to provide routine maintenance for my 2007 Toyota Prius, and then most recently, when my taillights went out, they had me in and out in less than 5 minutes. Paul and the crew are all very nice — they even made sure I didn’t walk away without a Christmas cookie. If you need service for your car eCar is the place to go!

Great guys here. We used to have our cars serviced when it was called Precision Motors. Naturally I brought my car back in when I decided to be dumb and run my car right into a parking barrier. Of course my car started leaking and I started freaking out.
I brought my car in the next morning and Paul graciously took a look at it, even though he was swamped. He called me back in a few hours, told me nothing was wrong (honest on his part) and that when I bring my car back in for an oil change, he will fix the leak that he saw then. Wow! He did not charge me for taking a look at it. I will continue to bring my car in and highly recommend these guys. Honest, friendly and fast!

Great experience at eCar Garage in Palo Alto! The gentleman helping me today was very friendly, attentive, knowledgable, and he genuinely cares about delivering amazing customer service. He was also MORE than fair when it comes to pricing. I am very grateful for the work done for me! I won’t be taking my BMW anywhere else:) Thanks eCar Garage!

This place is a real professional car service place.
Previously the place was called «Precision Auto Services». Since the previous owner retired and he sold his business to the landlord, the business name was changed to the current one.
Despite the change of business name, they have the same mechanics and keep the same quality of services. So no worries. You can expect the same services as before.

Professional, Courteous and friendly service. I dropped in without an appointment to have my battery installed. They installed my battery in a few minutes (at no charge), handed me an «E Car» coffee mug and said thanks. I spoke with Paul, the manager, who explained the different types of services they provide. I was very satisfied and will have my car serviced here in the future.

We are long term customers of Precision Motors. We hoped the same standard of service would continue when the business changed hands and became eCar Garage.
Good news! Only the name and the manager have changed. The service is still tops.

I have been to multiple mechanics for my 1999 BMW 528i, and finally found my home. These guys are legit — they are honest, and know how to do a clean proper job. I read a lot about my car and know what fixes make sense to tackle at the same time when doing other fixes. A lot of mechanics will only fix one thing, put the car back together and 2 months later your back doing a new fix, to the same area of the car… Nick and team will recommend what jobs to tackle while they have the car apart, so you don’t come back and spend another $ 400 on labor dismanteling the car the same way done before.
They also do a quality job — old mechanics had used zip ties and duct tape to seal hoses… the team here replaced compromised hoses and did proper shrink wrap seals where needed. They also scrubbed ALL the oil amd coolant that had been leaking on my engine block and other parts under the hood.
Oh yea — I also sent my co worker here cause her rear ac vent in the back of her 2008 5 series was broken. The dealership quoted her $ 285 in labor to replace the part (roughly 1.5 hours). Nick knocked it out in 15 minutes for something like $ 30.