Aziza Beauty Salon

I got my hair cut/​dyed here about a year ago, but I’m finally getting around to writing a review. I had my hair done by Coralia, and the whole experience was horrible from the beginning. She was late (even though I had an appointment), and made me sit and wait about 20 minutes until she was done with her previous client. Then, when she started the dye process she put the dye in and made me sit there for about an hour. In that hour she was doing her friends hair, which I found rude, I felt like I was being ignored. Then after the cut and blow-​dry, I noticed how rough my hair felt because she used permanent hair color without even asking, I usually only use semi-​permanent. She did a horrible dye job, I asked for dark brown and it was black. She dyed my baby hairs on my face, and I had harsh black lines on my forehead because of it.
I was forced to go to another salon to lighten the baby hairs with bleach, which burned and made them orange. This was a nightmare, I’m super skeptical about buying hair deals on livingsocial/​groupon now, because it seems as if the salons who need the business the most participate (for obvious reasons).
Don’t come here unless you want your hair ruined.

This review is for Hee-​Kyoung Kim. She just started working at Aziza in March of this year. It was easy to set up my appointment with her. You can email her or text her. She is also flexible and was able to see me when I needed to get color done before my friends wedding. I showed Kim a photo of how I wanted my hair to be. I went from brown with blonde highlights to reddish/​brownish. And she did an amazing job! She takes her time to make sure she is doing what you want. She is super sweet and funny. I also got a trim and bangs. It was affordable compared to other downtown Palo Alto salons. I’m happy to have found Kim! BRING CASH!

CORALIA!
That is all I have to say. She is a godsend.

Yep, I just moved back to the Bay Area recently and I bought a Living Social deal because this place is near my work and I was in need of a cut anyways. I was SO HAPPY with my cut and color that Coralia did. I called my husband and said, «That’s it! I found my new stylist!» She is decently priced, very personable, and does an amazing job. As long as I am living in the Bay I will go to her. So happy right now!

I also got highlights from Coralia and used the $ 65 groupon. The highlights turned out well. I really saw no difference between these highlights and the ones I got done at a high end salon for $ 110.
I liked that Coralia trimmed my hair without cutting it too much. Usually when I go to salons they try to talk me into cutting more off than I want them to. Coralia listened to what I wanted very carefully and executed it perfectly. Only complaint I have is that she pulled on my hair roughly while brushing it, which can cause my fine hair to break.
The previous posts are somewhat true about the cluttered look of the salon, but the people were very warm and offered me wine (albeit in a plastic cup) and snacks while having my hair done. Overall, I found it very homey and charming.

Ask for Irina for all your waxing needs! She’s extremely professional, uses the best products, and leaves you feeling great after a painless session. Courteous, calm, bubbly with medical knowledge to back, she patiently explains the process, and talks you through it. Highly recommended!

I made an appt at this salon right before a trip to the east coast. I went for coloring and low lights touch up after a friend told me about a groupon she bought. I was very happy with the service and the color process. I have very sensitive scalp and they listened to me as i explained my preferences, which included paying special attention to my scalp. The salon itself is somewhat small, but I felt i got more attention and personal service as compared to the big salons i have visited. Coralia, the stylist was extremely professional and attentive. Just want to say thank you again.

Visited the salon on a thursday afternoon, and was greeted right away. The purpose for my visit was to get my 3 tone color hair to the lightest shad i could go without damaging my hair even more. Coralia took care of me and spent enough time on me and my hair and was so satisfied with the color! I got to about a golden blonde and my hair was as soft as can be with this new product she used on me. I will be going back to get my hair even lighter soon and would most definitely recommend this place to anyone!
Visit Coralia for any hair tips, coloring, and treatments she really knows what she is doing and has YEARS in the hair industry!

I purchased the Groupon after a client of mine came in my office with amazing highlights and cut. I had to ask her who did her hair and she said it was done by Coralia at Aziza, who she raved is such an artist and you could tell truly loves what she does.
I immediately bought a Groupon for a highlight and hair cut and then called the salon to book an appointment with Coralia. She was very nice and accommodating about a time and date. As for the service… I got exactly what I was looking for– a fabulous highlight job that matched my skin tone and a beautiful trim and shape that kept my hair long as I wanted it. Not only was the result wonderful, but the experience was simply delightful, as Coralia is a kind and fun person to talk with, just as my client had raved to me about. I appreciated the care and attention Coralia gave to me throughout the process. I have been to a lot of salons in the past, and this was by far the most wonderful, if not best, experience I can remember! I gave her a nice tip because she really deserved that for the excellent service! I will definitely be returning to her for future highlights and cuts!
I am a small business owner myself, so it saddens me when people use Unilocal to put down businesses, so I am sorry for Aziza Salon to get any negative reviews. I hope that my good review of Coralia can help people find a good service they can trust and enjoy the process as well. Coralia has a true talent and I hope others are lucky enough to experience her kindness and her ability to match style, cut, and color to each individual.

Rita Keleta is an expert in long layer cut and highlights. I have tried other stylist before I met her and she’s the BEST. Rita knows my hair so well. What looks good and what cut is good for my face and type of hair. She is very pleasant, helpful with tips on how to blow dry or style my hair. She is the best! Love her!!!

I’ve only got my eyebrows done from here and it’s been great! Rozita’s taken a lot of pains to make sure my eyebrows end up looking just right. My eyebrows were a tad lopsided (from the last person I went to) and Rozita didn’t just just suggest a temporary fix. She’s been gradually fixing it so that they look almost perfect now. I’m very happy with her work.
Update: Rozita’s not working here anymore.

I’m a little surprised by all the bad reviews on here. I’ve moved a few times and it’s always stressful to find a new salon. I had my fave which would give me free wine while they whipped my thin hair into a masterpiece in Hermosa Beach so I was hard pressed to find one when I moved to the Bay Area.
I bought a deal online (can’t remember if it was Trubates, Groupon, LS, or what) and after reading a few reviews, decided to give it a go. I also wanted to try something new. I’ve always been blonde and wanted to switch it up to red. Coralia was incredibly professional and handcrafted a gorgeous shade of red for me. My family freaked out when they saw me and my uncles who could care less about beauty or hair kept on commenting that they LOVED my hair. That should tell you something. The cut I got complimented my face perfectly and the shade was gorgeous. We chatted throughout and it felt like we’d been friends forever.
I’ve never had a problem with getting in on an appointment. In fact, last time I went for a touch-​up, Coralia stayed late to work with my commute from my office in SF. She ended up working on me for three hours, which makes that three hours PAST her closing time. Any place that does that, hands me some green tea and works wonders on my hair is 5 stars in my book. I haven’t tried any other services here, so this is only for the hair salon and only for Coralia, since I wouldn’t think about going with someone else. I guess I should note that I’m pretty easygoing and not necessarily obsessive nor particular when it comes to my hair. Once you handcraft a shade of knockout red for me that knocks my hubby, my uncles and the men in my life on their feet… I’m sold.

i bought a $ 25 groupon for a brazilian bikini wax, which i thought was a great deal, esp for a salon in downtown palo alto. i called to make an appt with 1 day notice and they had availability. when i arrived, i was greeted promptly, they redeemed my groupon on my iphone, and took me to the waxing room.
before we got started, i used their bathroom, which i felt was a bit on the unkempt side. it could have been kept neater and cleaner, and they were out of paper towels. also noted that the towel in the waxing room (the towel on the table that they asked me to put my head on) appeared a bit dirty, or old. i didn’t feel very clean or sanitary lying on it.
debbie, the waxist, did her job very quickly and had good technique. she used some techniques that i’d never seen before when having a brazilian done, but it appeared to work well, since i felt little pain during this appt. the actual wax job took maybe 10, no more than 15 minutes, which was good. she used tweezers to cleanup stray hairs, but only upon my request. she finished by giving me a paper towel with baby oil to clean off any residual wax. when i left, i felt that she did a good job, with minimal pain, and no messy wax stuck on me.
only after i left, did i see the actual result/​effects of the wax. my bikini area started to feel irritated and turned red within a few hours. each time i used the bathroom, my bikini area actually burned. and the worst part, when i got home and examined under my bright light, i actually saw a lot of hairs that weren’t waxed off, and several small clumps of hair that remained. i was actually concerned that i had an infection, since i never reacted that way from a bikini wax before, but by the next morning, i felt fine, the redness had subsided and i was able to use the bathroom without any irritation.
unfortunately, i don’t think i’ll be returning here again for anything regarding my nether regions. the waxist was nice, and had good technique, but i could have done without all of the uncomfortable aftereffects.
**note that their regular price for a brazilian bikini wax is $ 65, which i also feel is overpriced esp since they use regular honey wax (not sensitive wax, not hard wax).

Wow, I’m surprised and saddened to see all the terrible reviews for this place lately.
I, too, bought the $ 35 Groupon and entrusted my coif to Coralia. I’d always had long hair in layers, but I had never really been perfectly happy with previous cuts, and I always left the salon with no idea how to make my hair look the same way that they styled it.
Coralia was the first person to ever give me a «sustainable» style! She listened to what I wanted, and she showed me a quick and simple way to style my hair in the morning. It looked like a less voluminous but still lovely version of what she achieved. I’ve waited 4 months to write this review because my hair has grown out beautifully and I’m STILL able to blow dry my hair quickly the way she taught me.
She was also very sweet, chatty enough but not too much. Gave me a nice head massage too. I’d definitely recommend her for a haircut. In fact, numerous people have complimented me on my cut and style (even 4 months out!), and I’m sad that I no longer live in the Palo Alto area.

After all the bad reviews I was terrified to go to Aziza’s for my haircut.
First of all: nobody ruined my hair today. Good. But I still only give it one star. Why? Read on…
When I came to the small salon just off University Avenue, I was greeted shortly by four busy hairdressers talking to each other, who told me to just wait for a few minutes until it’s my turn.
I had time to look around the salon, and I have to agree that it looks messy. Hair of other customers was removed, but never fully, so the floor had hair lying around in the corners and around the station shelves. The stations themselves looked unorganized, and the hairdressers apparently have to keep their own purses on them, which is weird.
When it was my turn to talk to the hairdresser, I felt positive — she asked what I wanted, and made a very nice and professional impression.
She took me to the washing basin, and excused herself «for a minute». That minute took about 5 minutes while I was just lying there (not too uncomfortable, but still… why not just leave me at the station for that time?!). When she returned, she was thanking me, and then said something else which I didn’t quite get. I asked, but then realized that she was on the phone (!!!) with a headset. She talked all the time through my washing, and actually about 5 minutes into cutting my hair. I have been to a lot of hairdressers, but have never experienced this.
The washing was nevertheless the highlight of the whole visit, since she gave me a nice head massage, and the chair was very comfy.
When she took me back to the station (while still talking on the phone), she didn’t ask where I would usually part my hair or ask again how I wanted it, nor explain what she’s going to do. She parted my hair in the middle, and I had to interrupt her phone conversation to tell her I wear it parted on the side. She followed my suggestion, and started cutting. The technique seemed very unprofessional to me. I am not a hairdresser, but I have been to many salons, and I compare what she did to what is usually done to my hair. She hardly took time to part my hair, which lets me think she didn’t do it properly.
When she cut at the back of my head (I have a longer bob-​cut right now), she made me bend my head, then stuck my wet hair onto my skin, and cut it from there.
She was very quick in cutting the rest of the hair, again mostly without parting. I feel lucky that I told her that I just want a trim, so basically she had to follow my existing cut. After the blow-​drying, my hair looked not much different from before, and I was happy about that (at least not messed up, is what I thought).
When I looked at it at home, you can see the lack of technique, it’s not layered the way it was before, and the cuts don’t look really straight to me.
I was glad I got out there without damage, but have to emphasize that I definitely wouldn’t come here for another trim, not to speak of an original cut.
I paid 35 USD with a Groupon (plus tip), and I honestly think that that’s still way too much for the work.
If you’re looking for a great hairdresser in the area, and you’re on a budget, make sure to visit Jeannie’s Salon and Spa in Los Altos (
) — They cost the same, and I never got a better haircut anywhere else.
Aziza’s was an experiment (FAILED), and I regret my decision to ever go to a different salon than Jeannie’s!

Like many others, I bought the Groupon for a $ 35 haircut (normally worth $ 65). I usually get my hair cut in Palo Alto for $ 65 at another salon, so I know from past experiences what a $ 65 haircut is supposed to look, and make you feel. I figure if a place could charge that much, they must be confident enough in their skills (yeah yeah, rookie mistake #1).
First off, nothing about this salon looks professional. Being situated in Palo Alto, I’m sure rent isn’t cheap, but I’ve seen cleaner and more professional setups at Supercuts.
On the day that I went, my ‘stylist’ (and I use that word loosely) was late coming back from lunch, and I had to wait a good 15 – 20 minutes before she showed up. Everybody’s gotta eat, but if you do, don’t book appointments during your lunch hour. I wanted to see the skills before committing to any major changes, so I asked for a trim for my shoulder length bob, and somehow ended up with a helmet-​shaped haircut with no layers, no asymmetry (like my previous haircut had) or even shape.
Afterwards, I went home and discovered that there was a small strand of hair that she had somehow missed while cutting, and was a good 1.5″ longer than the rest. I know mistakes happen, but I can’t imagine how a stylist can miss a strand of hair while cutting your hair.
I would’ve probably given two stars if I had paid $ 20 for the Groupon, but at $ 35, I still consider it a poor job done.

Oh boy. I purchased the $ 35 Groupon voucher for a $ 65 haircut and consider it money well spent… on teaching me a lesson.
I made an appointment for today at 10am. I rushed over and got there right at 10 to find the place closed. The sign said their hours were from 9 – 8, so I was confused. I waited… and then started calling all THREE phone numbers listed on their door. Two went to voicemail and finally I reached the person who was supposed to cut my hair. I could hardly understand her, but it was obvious she had spaced and was jumping in her car. She said she’d be there in 15 minutes. I went to grab a cup of coffee.
At about 10:20, I headed back and the place was open. A guy was giving someone a haircut. I told him about my appointment and he looked at me doubtfully, then checked the book and realized — hey — I wasn’t lying. So I continued to wait.
As I waited, I took in what a dump that salon really is. Crusty bottles of Pantene Pro-​V lined the walls next to unmarked jugs of who-​knows-​what. I felt like I was in a crappy laundromat waiting for my clothes to dry — not waiting on someone to give me a $ 65 haircut.
10:35. Still waiting. I don’t know about you, but I can’t block off whole days to get a stupid haircut. I started reading Unilocal reviews on my phone. Panic began to mix with frustration at being made to wait so long and disgust in their audacity to charge so much for Walmart hair products.
10:45. I’d read enough. I’d waited enough. I jumped up and realized I needed to bolt, no matter how bizarre it looked to the other two people in there. So I ran.

My hair is ruined. I asked for light layering and now I have a shorter helmet of hair with a very thin layer of my former bra length hair on the bottom. Awful. I’m not sure if I want to scream or cry or both.
Be very careful if you go here for a cut.
Oh and I had to wait an hour and fifteen minutes because of a scheduling screw up.

As the two stars say «Meh. I’ve experienced better»
Is anything wrong with my hair cut? No, not exactly.
Was anything positive about the experience of getting my hair cut? No, not exactly.
I used a Groupon and paid $ 32. Supposedly a cut worth $ 65. If I paid $ 65, I would be appalled. For around 30 bucks plus a tip, it was fair.
Why?
Nothing felt professional about the salon nor the experience. I just couldn’t get comfortable here or feel confident. Isn’t this critical?
There was a hodgepodge of products scattered around. Looks like you could have cruised through a Sally Beauty Supply and grabbed a bunch of random things.
I never felt confident about the stylist’s ability to make suggestions or use her judgment on how to best clean up my cut. She was friendly but when someone’s got a scissor to your head, it takes more. Thankfully, I only wanted a trim and «clean-​up».
The salon felt cheap and considering some stylists were sitting around, the hair all over the floor really could have been cleaned up. I came in with my work bag, too big to put on the counter and I struggled to find a place to put it out of other people’s hair.
For the $ 40 total — I got my hair cleaned up. What I needed. But I would not return.
For the same, it might be worth you checking out, but this does not feel like a $ 65 cut salon.
**Note how many reviews are filtered — that should be enough of a red flag**

This post has been modified to correct my mistake:
I just moved to the South Bay area and have been looking for a good salon to get my hair done. I went to this Salon because I bought their Groupon ad. I paid $ 60 for a hair cut, color, and style. It said that it would have normally cost $ 150 for the same services. Im glad I paid a discounted price because this salon is not worth their high prices. They charge as if they were a luxury salon but they use Treseme products (which are cheap).
All I wanted was my roots touched up. Debra started coloring my hair and then just left me. She went into the back room to give someone a wax. She left me there for over an hour without even checking my hair. This is very poor customer service to me. Luckily a different stylist helped me and washed all the dye out. The problem is now my roots are a different color than the rest of my hair (I’ll post a picture). The lady that helped me was really nice and cut my hair just like I wanted it. I was upset because I have very thick blonde hair which I pay a lot of money to maintain. When I pay a salon to color my hair I expect it to be perfect. If I wanted my roots to be different color than the rest of my hair I could just color my hair myself at home.
I went ahead and added two stars because I was a little harsh on my first post.
Coralia Ayalew is the lady that saved my hair. She cut my hair exactly how I like it and even added toner to give it a better shade. At the end the only thing wrong with my hair was that my roots were a different color than the rest of my hair, which was Debra’s fault.
Sorry for my error, and I want to reiterate that Coralia Ayalew is a very good stylist and has very good customer service skills. Debra should learn from this and take a few lessons from Coralia.