Wet Seal

Depends of what day you shop, in order to get customer service. But if you come in the afternoon the girls a normally nice and really sweet. They help you with your style and make you feel importable when shopping.
I gave them 4 stars because the fitting rooms are a little tacky. They need to be updated and made to look like new.

Manager tried to touch my balls. Inappropriate at best, felony at worst. I’ll be shopping for crop tops elsewhere.

i usually enjoy my experience here but recently purchased a pair of pants that i wore once and the seem tore for no aparent reason. I didnt have my receipt because i liked the pants when i went to exchange them only a few days later they only hd one pair the wrong size and told me they would only give me half what i paid toward something else. When i questioned this policy the manager got snippy saying after the tags are removed she doesn’t even have to take it back at all. I understand the policy but i also understand clothes are not supposed to fall apart after one use. I was very dissatisfied with how the manager addressed the situation.

I love shopping here because I always can find something I like whenever I go. The only bad thing about this place is the employees :/​every single time I go there, they a seem to have a bad attitude and act like your inconveniencing them if you ask for any help, that part always makes me really uncomfortable so I try not to ask for help whenever I go. Last time I went, the girl ringing me up was not friendly at all and ended up leaving the security tag on my shoes –_​_​_​– and with my luck it was a defective security tag so it did not set off an alarm as I walked out, so I had to go back there later in the week when I was at the mall again to have the tag removed, thankfully, that part was easy and they don’t give me any trouble. I like the clothes and shoes but the employees need to work on their customer service skills :(

The employees are not very helpful and even though they do make a point of asking if you need assistance, when you do they are not helpful. But if I purchase something and it does not fit they take returns no questions asked.

Every time I go in Wet Seal I find something super cute that I want. The prices are usually what I expect/​am willing to pay. Its usually pretty organized and the music isn’t too loud. There aren’t many sales people but once you grab their attention they will help you with anything. Its a great store for my style.