The New Palm Springs Inn

Ill start with this, the guys in the office were super nice. We got to our room and it was clean as well as the bathroom. I am very picky when it comes to rooms. I bring my own towels and soap. I never use the hotels, but this place was actually very decent for a little inn. The room i would say looks like maybe a handy man did the work on the tile and grout because thats what it looks like but i am giving this place four stars as it was clean, comfortable, in a safe neighborhood, the pool was super clean and the office gentlemen were very nice. The only thing i dont like about this place was having to wait until 3 pm to check in and then check out was 11. We didnt check out until after 11 am anyway and the office man was very nice about it. I would stay here again for sure.

This is the worst place ever. 1 st day we got ice, just to get told to leave a little. A little is all there was. So we walked to 7 eleven and just bought 2 bags. 2^nd day asked for towels for the kids in the pool The older man said that we had to turn in the wet towels we had in the room order to get more. My grandkids were freezing. Our beach towels were wet or I wouldn’t have even asked for towels. That same night we saw a cockroach. I killed it. An hour later I see an even bigger one in the shower. I tried to kill it but he crawled into a crevice. The water smells rotten for a bit Upon checkout the older man said once they checked the room they would return my $ 100 deposit. 2 hours later I got a voice mail saying that I burnt the Mattress all the way through. Which is impossible. 1 st off all none of smoke. 2^nd of all My daughter has a 5 month old baby. She slept on that bed. She took her own blankets. She never unmade the bed. She just placed her blankets on top of the bed. My other daughter & I drove all the way back to palm springs. I thought they mistook my room for another one. I waited 20 minutes for anyone to appear at the front desk. When the man finally got there. He was very aggressive and rude. He started yelling saying my 28 year old daughter with a newborn burnt the Mattress and that she made the bed up like she never unmade it. I explained that she didn’t unmake the bed. She didn’t want her baby sleeping on dirty sheets. He just keep repeating himself telling me how they make the bed. I kept telling him that he was blaming the wrong person the for the damage. He just argued with me over and over. I was so upset that I was getting chest pains & felt sick the rest of the day. I truly regret ever booking this room. Trying to give my family a little fun. I think they’re trying to make money off any sucker they see they can get away with this. I highly doubt they buy $ 100 sheets. Worst place I ever stayed at. Please share my story and don’t ever stay here!!!

The hotel was great. We actually didn’t have much to pick from because of Coachella weekend. But there’s not many bad things I have to say about this place. Keep in mind that the price was not bad at all for this weekend. The room we got was very clean with the exception of some trash in the restroom that was left behind. The pool looked very clean (did not use). The beds were very comfortable.

If your expecting the Ritz Carlton, this isn’t the place, but if you are looking for a clean place to sleep with hot water, wifi, tv, clean towels and friendly staff for inexpensive price this place is perfect

Not so bad for the price ! They were very welcoming and friendly. the girl at the front desk was also nice. The beds were comfy and clean and the pool was empty and warm we had a nice time here … Everyone was super nice I would definitely come back !!

The room was a lot nicer than I was expecting. Spacious room with a comfortable bed. Good Value

My trip to Palm Springs was last minute and every hotel was either booked or way too expensive. The New Palm Springs Inn was affordable and I really needed a place to stay. Initially, I was weary of this place — having seen some of the places that pass for hotels/​motels in the area. But when I got there I was pleasantly surprised. They had obviously been doing renovations and the room I was in was very clean, big, with a mini-​fridge and microwave. It also had a nice size closet and bathroom. It was also quiet, as the rooms were away from the main highway and the heated pool was nice too. I’ll definitely go back.

Terrible experience. The representative began to complain about my business right away, clearly unhappy that the third-​party booking site I used was giving them customers. What’s more, they insisted on charging me a 20% upcharge as an ‘energy fee’, insisting that I was pre-​notified (I was not). This is VERY DISHONEST PRICING.
The room was terrible, even by cheap motel standards. There were stains, I kid you not, on the bedding, on the floor, and on the chair. The carpet was dirty as well as stained, and the shower had white residue all over the floor. I’m surprised they pass inspection.

My boyfriend and I booked this room. The man was incredibly rude when we showed up and denied that we had a room. If I could give this place less stars, I would. Do NOT STAY HERE!!!

So I stumbled upon this hotel on Expedia seen the pictures and thought hey for the price not too bad. It was a busy weekend and rooms were ridiculously expensive so I went for it and booked. Without hesitation, so once I had booked I immediately began to search for it on Unilocal and had a little trouble since it is now called The New Palm Springs in so upon reading reviews and pictures I was in shock and tried to run away as soon as I could lol and tried cancelling my room and booking elsewhere but due to being late I was forced to stay. So me not wanting to lose on my booking I said ok well stay 1 night and see about booking the next night. Upon arriving Friday night I was still a little skeptical about the situation so I spoke to the front desk if I could see the room and the gentleman said it would be completely fine and we went into room 110 and to my surprise the room was not what it seemed on the reviews and I was in shock the gentleman had told me the owner had done many renovations and to my surprise I was very satisfied. So in other words the room was just perfect. I will definitely be returning back. Thanks again and hope this helped.
Ps. They even did our bed again knowing we were staying another night. (Thought that was really nice)

The previous reviews made me nervous about picking this hotel for our New Year’s trip, but I was pleasantly surprised. The room was very big and clean, the bed was comfortable and the minifridge/​microwave were a bonus. It was located on a busy street, but you couldn’t hear any of the street noise in the room (and we were staying in the corner room closest to the street). The staff was super helpful, and even walked us to our room.
The only negative thing about this room was the shower went from freezing cold water, to scalding hot in no time. It took me until our last day to figure it out. Also, the water pressure wasn’t the best. I’m not sure if that’s enforced by the city or not. There is a $ 10 energy charge and a $ 100 refundable deposit when checking in. The deposit was back on my card by Monday morning.
Overall, our stay was very nice and relaxing. I would definitely stay here again.

For the money, you would be hard pressed to find a better place to stay for a night or two.
My wife wanted to shop at the nearby outlets, and since I could not last her planned 9-​hours at the mall, I was on the lookout for a cheap, comfortable place to stay while I took care of some work. The New Palm Springs Inn was the least expensive around. It has a pool and air conditioner, so battling the 100+ degree heat wasn’t a problem. The room was clean, and the inn is conveniently located next to a 7 – 11 and across the street from some restaurants.
The best part about this place, though, is the friendly staff. Their genuine smiles went a long way to adding to the comfort of my stay. I will definitely stay again.

I was SKEPTICAL too when i saw this place. But turned out to be a very nice room with coffe and shampoo and all the goodies. .The property was clean. We will definitely stay here again with no worries. NEIL the owner was very nice. So for that 5 stars thanks NEIL

Our room was clean, I suppose, that’s about all I can say about it — definitely funky. Only one tiny window above the door, no pictures on the wall, a crooked 21 inch TV hanging on the wall with the wire going up to the ceiling and around the walls, wires hanging down from beneath the TV, the dresser is very scuffed also with paint marks on it. The drawers they don’t close easily. The shower rod must be too big for the width of the shower, so it’s at a rake… there are paint splatters on the tile in the bathroom and splatters in the shower that look like blood but or some paint that won’t wash off, also a very rusty and corroded soapdish, I notice how someone posted there was a $ 10 fee for something ecological… We were told there was a $ 10 additional fee for Palm Springs city taxes. There were no knobs on the bathroom vanity and I have $ 100 security deposit that I want to make sure I get back before I leave this place

I will never ever stay here again. If you know roaches are a problem, then don’t rent me that room. Also, offer a means for guests to contact you after check-​in hours in case of an emergency — like roaches showing up in your room.
We were in town for a wedding, so we were on a set schedule of activities. We stayed in room #103. Our biggest complaint of the room was the abundance of roaches discovered in the room.
We checked in on Friday night. We came upon the roaches during our Saturday morning shower. Needless to say, we quickly finished the shower. When we looked to tell the front staff about the roaches, no one was to be found. Since we were in the wedding party, we did not have the luxury of time to get a room change or move hotels. Regardless, no one was around to notify about the roach issue.
Come Saturday night, after the wedding was over, there was no one to be found to complain to or get to move our room. We were up most of Saturday night dealing with food poisoning, so you can only imagine how «fun» it was to have to go through a gauntlet of roaches as we used the restroom throughout the night and morning.
When we checked out in the morning, I told the front desk guy about the roaches. First he asked if I left the window open; alluding that I let in the roaches. I said «No. It was 95 degrees outside. We had the window closed and the AC on.». Then the guy said, «Oh, yes, we have issues with that room. The roaches like to come up from the sewer and up through the drain.».
My brain exploded then and there: if they know that this room has an issue, then why are they renting it to guests?!?
The owners offered to give us a free night’s stay. Since we were still dealing with food poisoning, and given our experiences over the past 2 days with the roaches, I refused this offer. We had not planned to stay another day as a whole.
Then the gentleman offered to give me $ 60, claiming that they cannot offer me a full refund because they don’t get to keep all of the monies from the
reservation. At this point, I just wanted to get to my roach-​free home. I was in no mood to discuss semantics.
I will note that the pool area seemed nice and the room had a kitchenette area. The bed at first glance looked comfortable, but after the first night’s sleep my back was in pain due to the lack of stuffing in the mattress.

BEWARE!
My wife and I booked on Expedia assuming the place would be descent enough for our anniversary getaway…
This place was so seedy! The carpet in the room had so many stains… a smell of bleach filled the room. There was some old man stretched out on a sofa right outside our room. There was no sense of security. It was worse than some third world countries that I have been to. We decided to check out within 30 minutes the place was so bad. Had they offered us a refund, I may not have left this post. Please read other other posts about this place. Any more than a one star is probably employed there.

This hotel was a joke! Went over valentines day weekend, all of the surrounding hotels were sold out. Originally we had 2 people staying the night. We had friends come over (2) to hangout, and pre-​drink before going out. The «manager» let himself into our room (which we had locked) and said we were not allowed to have guest over. Only 2 people in the room at all times. What am I back living with my parents!!! We told him to leave, we then left and went to a bbq/​party. Later that day we went back to the room to rest before going out that night. While we were napping the «manager» let himself in AGAIN and woke us up saying our 2 friends had to leave. This is not a gay friendly hotel. The manager is a complete asshole and I do believe it is against the law to let yourself into a room?
I would never recommend this hotel to anyone. We paid an extra $ 40 for our friends who stayed over just so the manager to leave us alone. If the room sleeps 4, I don’t understand what the big deal is. We were not loud or disrespectful, but we were harassed non stop while staying there.

I usually don’t write reviews… this is my first one. So here goes…
Pros: Price is cheaper than anything around Palm Springs.
Cons:
1. Not sure why they feel they need to charge a $ 10 «energy fee». This is up to the hotel. not all of them charge this… AND they wouldn’t put it on the main bill. AND asked if I wanted a receipt for it. They are basically pocketing the money.
2. Whoever is doing the maintenance/​construction at this place should be fired. Sloppy and messy workmanship. Sad too because all the materials look good… just put together half assed. Hire some professionals… not whoever you find at Home Depot. Seriously… it shows!
3. The ceiling fan was just ON high… couldn’t adjust it because the chain was pulled out.
4. Air conditioner was broken
5. The cleaning crew is sloppy also. Found a big lougy in the shower. Really?

Lobby looks like a tornado hit it. Papers and trash everywhere. Handwritten receipts. Owner is rude and disrespectful. I checked in and within 1 hour I checked out. There was no hot water in the room. Did not get a refund for my room. The room was dirty, dirty towels, dirty shower curtains which had mildew build up. Ceiling fan was full of dust along with the lamps. Bed mattress was rock hard. Room smelled like paint thinner. Unprofessional remodel work. Unheated pool, no hot tub. There is a «energy fee», the mini refrigerator was unplugged, I had to move it to plug in. Overall a nightmare. Do not stay here. Pictures on Expedia are very deceiving they are not real. RUn!!!

Wow you get your money’s worth here! wasn’t sure at first look, there also is an energy fee of 10 $ when we arrived but WELL WORTH it!
New remodeled large room, super quiet with a mini kitchen?!
Parking is a bit unorganized but the service compensated.