J Scott Shepherd, DMD

Dr. Shepherd and his staff are the best! They took me late in the afternoon when I told them I had a loose crown and was away from my regular dentist for an entire week. Dr. Shepherd took x-​rays, did an examination, and then advised me that the tooth would be OK until I could get home. And he did all of this on extremely short notice while the office was trying to close for the day. The staff couldn’t have been nicer and more professional. If I ever need a full time dentist in this area, I will definitely go to Dr. Shepherd. I highly recommend him!

Dr. Shepherd is amazing & very kind & very professional & cares about your needs! I had gotten a chipped tooth on sat called this moring & the very sweet receptionist Peta worked me in today! Thankfully all i needed was a filling & it came out beautiful! Im very happy & will definately will come back again! His Assistant Reuben was very friendly! Thank u Dr. shepherd & wonderful staff for a great experience see u again

Dr. Shepherd is simply a tooth whisperer — gentle touch, pleasant manner, has saved us $ by suggesting easier, less costly fixes we had not thought of. All staff members are uplifting, including the 3 hygienists I’ve had and Peta and Blanca at the front desk. Ruben was new, when I first came to their office about 4 years ago. This week he and Dr. Shepherd completed crown prep on a very-​long-​story broken filling/​molar down-​to-​the-​bone tooth — the work they did was 100% pain-​free, went quickly, the guys worked together beautifully. If you’ve read this far, and you know how much of a relief it is to get out of the chair after major dental work, you’ll know a great recommendation for a fine team. Your teeth and well-​being will be their highest priority. All I can do is say thank you. :)

Let me begin by saying that I am one of those people that need to have my teeth cleaned every 3 months (tartar build-​up). And I let it lapse when I was on the East Coast until I moved to Palm Springs. I’m just going to knock it out of the way: I see a few complaints about the prices. This is what I’m used to paying in the DC Metro area. It may not be cheap. But it IS an investment in myself. Peta was great getting me in when I initially had to cancel. Francisco was great with taking a couple extra x-​rays (even I could see that the ones they received were blurry. And no, I did not get charged for that. I saw Dr. Enright, who introduced to a couple new products that I’ll integrate into my brushing routine. And there an action plan for my mouth. They remind me of the dental practice that I had back in DC: thorough, professional & great Customer Service. Steven did an incredible job of cleaning my teeth. I don’t have dental insurance, but I’ll be back in a couple of months for a deep cleaning. So I’ll be back to being proactive in my routine.

LOVE this Dentist. I have been to quite a few dentists over the years and it is so hard to find a great dentist and office staff. I can’t say enough good things about Dr. Shepherd and the entire office. Dr. Shepherd is so caring, professional, and seems to be very knowledgeable. He gave me a few different options depending on my budget. He did’t push for the more expensive treatment just left it up to me. I had been to another dentist in the area right before coming to Dr. Shepherd and she had told me I had a cavity that I didn’t even have and said i had bone loss. All not true. So glad I went to Dr. Shepherd. My dental Hygienist Steve was great too. Very gentle, professional, and friendly. I have to say Peta the office manager is a great asset to the Dental office. She goes out of her way to be friendly, helpful, and caring. Such a pleasure interacting with her. I’m having to move back to the east coast for job reasons and just wish I could take this dentist and his staff with me. Go see Dr. Shepherd you will not regret it.

I’ve been seeing Dr. Shepherd for several years and have always received excellent care. The entire staff goes out of their way to be friendly and caring. Last week I had a crown come loose and I walked in without even having an appointment. Dr. Shepherd made time to see me and had the repair completed in no time. He is AWESOME!!!

My first appt went well. Turns out the I didn’t not need a filling — they referred me to someone to do a root canal maybe. When I needed someone closer to PS than RM, they said they would call me with that info. 2 months later … No call. When I rescheduled an appt to look at another concern, they told me I could only have a ½ hour appt since I cancelled to reschedule. When I asked them — «what if dental work needs to be done? They said, you’ll have to make another appt. I wasn’t ok with that so they said they would talk to Dr .E and call me back. They never called me back. The day of the appt, I got a call «where are you? «my reply? I was waiting to your call to confirm appt. (oh gosh) THEN when I finally gave up enough this runaround — I switched to Dr Jorgensen and got in right away. THEN I get a break up letter saying they won’t treat me. Is this even legal? Maybe they don’t like my insurance, maybe they just won’t take responsibility for their mistakes. This is a dentist office, not a Spa or Bergdorfs. What a total scam. Get over yourselves ! never again.

I can’t begin to convey what a great dentist Dr. Shepherd is. I have terrible anxiety about dentistry, which had led me to neglect my dental care. I finally made an appointment based on the reviews and I am so glad I did. He never judged or criticized and wanted to work with me to manage my anxiety and help me get back on track. I am amazed at his patience. He is relaxed, warm, and friendly. I almost worried about the number of great reviews on here, but they are well deserved. If you are nervous, this is the right place for you. I’m so glad I chose Dr Shepherd.

I was referred to Dr. Shepherd by friends. He has now been my dentist for 3 years. I am very happy with him, his customer service, his hygienist, the office, office staff and HONESTY. He doesn’t try to sell me anything I don’t need. Convenient location, close to the airport. He is a good dentist and I highly recommend him.

Best dental experience ever! My #1 complaint about going to doctors and dentists is the waiting! Never have I had to wait. My appointment time was confirmed via e-​mail, I was there a few minutes early and was taken in ON TIME!!! Chris my hygienist today was fabulous! He didn’t make me feel I was rushed yet kept a smooth pace. His customer service, just like all the other staff, was what you will probably never experience at a dental visit. He listened to my dental concerns and gave me pointers like nobody had previously. All of the dental hygienists are terrific, knowledgeable and friendly.
The updated feel of the office and equipment reassures me that the most up to date technology is being used for my care. The attention to detail is important and Dr. Shepherd’s office nailed it!
Recently I changed jobs and now drive in the opposite direction for my bi-​annual dental care. IT IS WORTH IT!!! There was no soliciting for me to write this review and I will continue to tell all my friends.
Thank you for the fantastic service these past several years and I look forward to the the future visits. Yes, I said I look forward to them.
Pam
p. s. very nice touch that all of the front office staff greeted the folks waiting in the lobby and not just the one asked for our names. Well done~

I went to Dr. Shepherd for the first time with toothaches on both sides of my mourth. He took x-​rays and informed me that I had 3 cavities which would also require 3 new crowns. the price would be $ 4,300. I checked with my dentist in Chicago and was informed that he would have charged $ 3,200. I went to Vineyard Family dentistry for a second opinion. Their x-​rays showed no cavities. Draw your own conclusions, but I will not be going back to Shepherd.

First time there, Great visit ! Clean comfortable and very knowledgable. Scott is a great dentist and the boys are kind and courteous, Cara was a fantastic hygienist ! Can’t wait till my next appt !

I love this dentist so much that I drive here from La Quinta. I see Dr. Enright and Cara is my usual hygienist. I love how modern and well decorated the office is. I love their use of up to date technology. I love getting an email and text reminder of my appointments. I love the friendly staff that remembers me and my gf by name and greets us like friends! Great place. Great people.

This was one time the best dental practices in all of Coachella Valley. Until Dr. Shepard got too big for his britches and completely abandoned half of his patients that did not carry one of 2 types of insurance he is demanding. They informed me that 1 cleaning every six months is covered by insurance, but of course found a way to send me a $ 40 bill after each cleaning for «oral hygiene instruction» which is not covered by insurance. This was added when the hygienist «showed me how to floss». The billing practices have gotten shady and dumping your patients you have had for years due to not wanting to accept their insurance anymore is disturbing and a bit pompous of Dr Sheppard.

I was visiting for a few days and came down with an aching tooth and jaw. The receptionist got me in the next day. What a great experience (considering that I was in pain) — awesome technology let me see exactly what was going on in my mouth. Dr. Shepard explained all the options and performed the most conservative one right there.
If I ever move to Palm Springs I know who my dentist will be.

My second visit at J Scott Shepherd, DMD
I was late and feeling horrible (looking frightful is the kindest way to put it) for over indulging the night before. The reception was so understanding about my tardiness and immediately offered me a water. They took me in very quickly and Dr. Shephard started my exam. I never felt pressured or sold to have a cosmetic dentistry procedure (which happens a lot these days at dentist that are special in that area) Dr. Shepherd was so professional and took a lot of time with my exam. I had thrown their schedule off so was invited to come back in a couple of hours later to get my teeth cleaning. The cleaning was excellent (thorough without pain) as it was last time. I also liked that the hygienist educated me on what she was doing and and why. I like this office because they are authentically kind and I leave feeling like my gums and teeth are as clean as they possible can be and are sincere and honest in their evaluations and why the procedures they do are important for my overall dental health. I felt comfortable and in highly capable hands (they even played good music and turned it up when I complimented). I Highly recommend this dentist office.

Dr. Shepherd replaced some old crowns with a new bridge. I I have received so many complements on my smile. For the first time in years I feel so comfortable smiling and know that my teeth reflect how happy I am with the new look!

My husband and I have been going to Dr Sheppard for at least two years so far. By far, he is the best dentist I’ve had. You can easily tell that he has the knowledge, experience and top of the line equipment to do his job. He also has hired and trained very professional and very nice people on his staff. They are very responsive, and accomodating. When I have had trouble and needed to get in quickly, they made that happen. You can make all the dentist jokes you want, but seriously, if you need a great dentist, this is your guy.

I love this dentist. Dr. Shepherd’s staff is especially sensitive to «chickens» like me who have an irrational fear of the dentist. Highly recommended!

I love this Dental Practice, that entire staff is great! I have even referred friends there and they have told me that same thing. Also they even do the Zoom Teeth Whitening and my teeth look great and they were less money then the place I used to go to.
Rick Mc
Palm Springs
PS They take all PPO Dental plans!!!