Ivy Palm Resort & Spa

I read the reviews but decided to stay anyway. I’m glad I did. No alarm went off, no dead cockroaches, no drunks, but what I did find was a well maintained motel/​resort. We did not use the spa. Our room was clean the beds were comfortable, the décor was pleasant. I looked up the definition of resort and the Ivy qualifies. We travel a great deal and have had some really bad experiences, but this was not one of them. I think the Ivy Resort has a lot to offer and the price is right. They are under new management and is working hard to update the rooms and their new computer system. We will stay again to check their progress.

Honestly not as bad as some people here make it sound. You get what you pay for, which I mean in a rather positive way. My friend and I stayed for two nights. Upon arrival, we were checked in quickly and our room was spotless. We had hardwood floors and the room looked rather renovated. The second day, the room had been cleaned thoroughly and there were extra soaps and towels as they must have noticed we used them all. There was free wifi, which worked well. The free breakfast is pretty good too. What we definitely enjoyed the most were the jacuzzis. So nice to soak in, especially after dark. One of the pools is also heated. Ok, to name it a «resort and spa» is a bit over the top, but they do offer a bunch of spa-​treatments. So I would definitely consider coming back here.

NOT A RESORT!!! This is an overpriced, run down motel.
and
have this place at 7.5 out of 10. Should be 3 stars at most. Two rooms both had rock hard, lumpy beds that were caving in the center.
Motel 6 was 30% less with far better accommodations. We ended up at 7 Springs. WAY better for only $ 25 more.
Pamelas, the night attendant, was very nice and tried accommodating.

What can I say that hasn’t already been said… WORST «RESORT AND SPA» EVER! like others have already mentioned… from the start the hotel looked dingy and we found a Ramada sign crossed out with Ivy Palm sticker over it, the front desk manager «Real» if that was his «real» name was rude. Our original room had more than one bug, the tv was archaic and didn’t have clear picture or more than a few channels that worked. The king bed in our first room, the mattress slanted to one side, the carpet was filthy, the wall and ceiling held together with what looked like screws, the bathroom was dirty and grout looked like it had never been touched. The «jacuzzi’s» were a joke with only one working and like everyone else said, the pool area, not anything like the pictures.
Our «upgraded» room had two twin beds of which the moment we sat on them we hit the box springs. The outlets didn’t work, and there were only two of them. To add to this we had to request an iron twice because they «forgot» and then it didn’t work. And then the smoke alarm went off twice for no reason. To top it all off we got back from a late night out trying to avoid the hotel room, and our keys didn’t work so we had to have them replaced going all the way down to the front desk in the wind and rain.
DO NOT RECOMMEND UNLESS THEY TEAR IT DOWN AND START OVER FROM SCRATCH

This place is gross. We walked into the dated, grungy looking lobby & I knew the groupon I bought was a mistake. When we walked into our hotel room I did like the floors (laminate) but that’s about it. The splotchy painted walls, popcorn ceiling, ugly décor, gunky/​hairy bathroom was a big let down. The bed was extremely hard & uncomfortable. The shower curtain smelled & when I went to take a shower I was greeted by a baby cockroach. The light switch didn’t work & the tv had 3 channels, all of which were blurry. I was looking forward to the included breakfast but that too was a disappointment. Hard boiled eggs, toast, watered down juice, & stale waffles… lame. I will never go back here & I would not recommend it.

Do yourself a favor and believe the dramatic reviews about how bad this hotel is. There’s a dingy feel to the whole place. We reserved a king room with a pool view but instead were assigned a room with two full sized (almost twin sized) beds. They changed the room after we mentioned the discrepancy, but it wasn’t the smoothest transition. The Wifi password didn’t work. There was dog poop on our balcony and the a.c. was insanely loud. My boyfriend and I hardly got any rest in this «Spa». It was a bad hotel experience. Skip it and stay at the Days Inn across the street. You’ll be happy you did.

I have to admit reading some of the reviews on this Hotel after booking made me rethink what I had done… I have to say this place is not nearly as bad as other people made it sound… You get what you pay for and people should know that… The hotel was nicely kept up, our room was in good condition and the front desk attendants were very nice and helpful.

Great location within proximity to downtown Palm Springs and the free bus system which is very convenient. Pool and jacuzzi were nice. The staff were very friendly. Aside from that, the rooms are extremely outdated and old. The carpet felt damp the entire stay. The beds are more suited for one person rather than two. The breakfast was the same thing each day and lousy. The coffee was even worse. And make sure to check that the coffee mugs are clean! It’s definitely a budget hotel. If you go with that in mind then you’re okay. Personally I would never stay at this hotel again or recommend it to anyone I know.

First let me say that i read the reviews before going to this place but it was a birthday gift. The mattress was hard as rocks. Its like they have two box springs and mattress pads. There was ants all over the room and the water that came out the faust was extremely cloudy. Like non see through. Super gross. I did have the executive room that came with a balcony and flat screen tv. However the balcony had bird poop every where and about 25% of the channels did not work. This place doesnt have a spa and its not a resort. They do have a nice pool area though. I will not be returning. My advice to the hotel is buy real mattress. My husband and i could not get any sleep. And stop false advertising by saying «spa and resort». Two thumbs down!

Worst experience ever!
*Smelly room .
*Dead cockroaches every where …
*dirty pool
*dirty sheets and old smell
Disgusting …
We even checked out earlier…

This is NOT a resort or spa like the name claims! This motel is gross and awful. We walked into our room and only half the lights worked. The carpet had black stains on it and was beyond filthy. There was a hole in the wall. The bathroom grout was gray and dirty and the shower had black mold in it. Our room smelled like cigarette smoke. Oh– should I mention the super hard bed that had black hairs all over it and all over the pillow? Little, tiny, black hairs. Yes, you read that correctly!
Like I said before: NOT a RESORT! NOT a SPA! They need to stop advertising as such and just say what they are: Ivy Palms Motel.
So gross. So very very very gross.

My first experience was I arrived at 5 pm and there were people working on trimming the palm trees. So they were loud and there were palm tree trimmings everywhere including in the pool. The first room we checked into with «the pool view» was over 100 degrees inside. The AC was a joke so I called the front desk and she immediately offered to move us into a new room. (It was like she knew the AC didn’t work in that room.)The next morning I received a call from the front desk telling me to move my car because the workers were back to trim the palm trees.

Stayed here for a weekend 5÷1−5÷2. This place was great for what I wanted to do, which was sit by the pool and do nothing because I’m 7 months pregnant.
I called the hotel directly and booked with Joseph. He was very helpful and gave me a great (renovated?) room. The room was simple, clean and had hardwood floors. Continental breakfast in the mornings :).
The pools were nice and quiet with plenty of shade. There were a couple of families with loud children towards the afternoon but no big deal since they mostly only used the larger pool.
Minus one star for an incident on friday night. Some crackhead freaked out and pulled a fire alarm. I don’t even think he was a hotel guest. Anyway, the fire alarm went off between 2am-​230am. Maybe not the hotels fault because firefighters were busy trying to calm the guy down instead of turning the alarm off because the police didn’t show up.
Joseph at the front desk was very helpful the whole time with towels and breakfast. I would stay here again.

This place had a intoxicated man running around pulling the fire alarms at 2am and had the bells going off for over an hour while the fire dept caught the crazy man.
The front desk didn’t reimburse us or give us any kind of discount what so ever. Will be the last time we stay here.

not a bad experience, pretty average place. about a 5 min drive to downtown palm springs and a good 15 or 20 minute walk.
4 stars for the pool and jacuzzi– the bigger pool was heated and it felt just right! also they have 2 decent size jacuzzis. free cabanas to sit at also. only negative is the pools were not that clean but that’s probably cuz it was a windy day.
2 stars for the rooms– the beds are really uncomfortable. At first you can’t really tell cuz the sheets are nice n fluffy, but once you pull those baby’s off you can feel all the springs hitting your back. (I only stayed one night so it was tolerable). oh and the blow dryer in the room did not work! but they had a nice big fridge in the room kept our drinks Icey cold.
3 star service– customer service was just eh, they weren’t rude but at same time not super friendly and welcoming. they just want to check you in and be done with you.

If I could I would give this place no stars as I have not one good word to say about this dump. I made a reservation on March 18 @ 2pm and then changed my mind and cancelled the reservation the same way I made it 2 hours later, got the confirmation number and all, then 2 days later they charged my credit card, so I called they apologized and said they would refund it, so here it is Aoril 7 and yesterday I see a charge this time flagged by the bank they were trying to charge my credit card again, and still no refund from March 20^th!!! I just called again and she said it was the fault of the online booking service they have nothing to do with it and never got my cancellation!!!
Next phone call a police report, then the attorney general these guys are con artist!

Get me outta here!!! This stay was desperate because my son had a sports tournament and there were tennis tournaments and bike functions the same weekend so all hotels were sold out. There were several pieces of hair on the bathroom floor. The head board was chipped away. All I could think is the sacrifices that you make for children because if it was another situation I would be gone

Terrible! Terrible! Terrible! Beware!
These people overbook and then it becomes a first-​come, first-​serve basis! I booked w
but this hotel ppl didn’t call
to tell them their inventory was fully booked!
I walk in with my fully-​paid reservation printout just to have the receptionist say there were 20+ more bookings in addition to mine that had been cancelled after taking my money! Yes, it was going to be fully refunded but I was out a room at 7pm with no where to go. The «best» thing she said was that I could go try another hotel. Across the street and 2 hotels down. Disastrous! Outrageous!
Then the receptionist goes on to say that they were fully booked today in the morning and were still accepting reservations! Something was definitely wrong then! They were overbooking! They didn’t even have the decency to call the ppl they overbooked! Wow!
Out of a room in the middle of the night, going from hotel to hotel, and finally with no other option but to drive back home. What a way to spend my weekend! Geez

I’ve waited several weeks since I stayed here to write a review. Here we go…
This place is god-​awful. I came here with my husband for one night during MLK weekend just to get out of LA and have a good time in Palm Springs. We are world travelers and are not picky at all. I’ve stayed in places where roaches crawled out of the bathtub that were better than this shit hole, and I say that just to put this review into perspective for you.
Our story began in the afternoon on a Sunday. I walked into the lobby to check-​in and was immediately greeted by the smell of dank puke. I couldn’t find the source, which made me more worried than if I saw a pile of vom on the floor. Like, then at least I could say, «someone puked.» I think the lobby just perpetually smells like that.
The fun began at 1 am that night, when every single alarm went off in the entire building and woke all the guests up. There is nobody in the lobby at this time, so the fire department came. Meanwhile, my half-​awake still-​drunk ass stumbled into the hallway and chatted with other disgruntled patrons. «Maybe they will compensate us somehow» we pondered. Yeah right. The firemen came and turned around, as if they knew this place was a joke, kind of like when the principle in a high school doesn’t make everyone leave the building when the fire alarm is pulled because they figure some idiot student pulled it an it is a false alarm. If you stay here, all service people know that you are a cheap asshole since you are staying in this place and won’t even stop to help when alarms are going off. Sit on that for a minute…
It really didn’t matter that the fire alarms went off because it was impossible to fall asleep on the brick slates they consider «beds.» My husband hurled himself into the bed like a breaching whale when we arrived, only to be greeted by a rock solid «high five» across his chest. At least it was kinda funny. If I gave more of a shit I’d be angry, but I came to have a good time.
My husband wanted to stay here because he likes complimentary breakfast. I couldn’t blame him, so I booked it. GUYS. The breakfast… is so sad. I will post pictures with this so you could visually see what they present to guests as «complimentary». A table was set up with some hard boiled eggs, cold microwaved waffles, a platter of bread, some hard fruits, and a container of cereals all below a fake bronze statue that was laughing (its as though they know it is a joke). Coffee comes out of this janky machine that was nestled above a refrigerator of drinks that I would actually drink. Upon closer examination, these drinks were all for purchase. I should have expected that, shame on me. The creamer was powdered. Guests laughed at one another in between making snide remarks about how shitty the experience was in the nasty, puke-​smelling lobby. Delicious.
Upon check out the sweet woman at the front desk asked about my stay. Poor thing. I didn’t want to lay into her, but I did tell her it was pretty horrible given the fact that the fire alarm went off, the beds were terrible, and the breakfast was a joke. I wanted to leave a review sooner, but I felt bad bitching about my experience since I am the cheap asshole that chose to stay in this place. Anyway, I wouldn’t recommend a cockroach to stay here. There just isn’t anything redeemable about it, unless you are the kind of person who doesn’t mind wasting your hard earned money on a bad experience.

Ivy Palm was a great experience!
Not a resort though…
Hot tub was killer awesome, and mostly empty. We had the whole thing to ourselves and it was fantastic! Check out was noon, so we were able to take our time in the morning. Our shower was nice and hot, our room was warm and cozy on the cold wintery day. Our room had a fridge for our beers. TV was a-​okay if you don’t mind watching advertisements for rehab clinics or Telemundo.
Our bath tub/​shower wouldn’t drain completely. The beds were lumpy with quilted giant squares. When we arrived at 630p to check in (check in is at 3) there was a full housekeeping crew still working on our room. Breakfast was kinda weak… Cold waffles, bread and toaster items, some bananas, coffee, and instant oatmeal. My poor celiac friend could barely find anything at this gluten buffet.
Overall, I had a pretty good time at this hotel, especially considering the cost. However, after my following experience at the Travelodge in Yucca Valley, gotta say a 3 star experience.

Grandes piscines avec jacuzzi, glaçon à disposition et wifi gratuit. Les chambres sont grandes. Petit déjeuner un peu décevant. Attention, l’hôtel n’est plus affilié à la chaîné Ramada.