Mobile One Audio

Good job with finding and installing the best MP3 audio conversion kit for my car. Faulty equipment was received, but replaced the very next day. Very responsive and friendly. Thanks, Paul!

I would have to give Paul a mixed review based on my experience.
I recently had him install a new radio/​NAV unit in my vehicle. The cost was quite high (almost $ 4,000), but to be fair, I did not seek any alternative quotes.
On the positive side, Paul seems very knowledgeable about car audio systems and has many years of experience in this field. In addition, he is very meticulous about his work. There were no wires showing anywhere when Paul was finished and his craftsmanship was very good.
On the less favourable side, Paul requested the vehicle for 2 days to complete the job. In the end, he kept the vehicle for 8 days before the work was completed. No clear explanation was ever provided for this delay, other than «sometimes these custom jobs take longer.»
I asked Paul several times to ensure that the new unit he installed had the latest firmware update on it. Once I got the vehicle back, I learned from the manufacturer’s website that a new firmware update was available that Paul had not installed. Not the end of the world, but it means that I must now download the firmware update, transfer it to a USB key and then figure out how to install it on the new unit in my vehicle. This could/​should have been avoided.
When I got the vehicle back, I was disappointed to learn that with the top down (the vehicle is a convertible), the screen is almost totally washed out, even in indirect sunlight. If you wear sunglasses while driving (which you would certainly expect with a convertible with the top down), the screen will essentially be whited out and virtually nothing can be viewed on the screen by the driver. Without sunglasses, you will only be able to see a faint outline of whatever is showing on the screen. This is true even when the brightness levels on the system are set to their maximum levels.
I brought the vehicle back to Paul to show him the problem. Rather than acknowledge that the system performed substantially less than optimally in these circumstances, Paul chose to deny that there even was a problem. He simply said «there’s nothing wrong with it» and walked away. There may indeed be no solution to this problem (and it may lie completely within the manufacturer’s responsibility), but it was disappointing that Paul responded the way he did and simply tried to make me feel that I was complaining about nothing. BTW, on further research, I have learned that this problem is widely acknowledged with this radio/​NAV unit. Given Paul’s experience, combined with his assertion that he has installed similar units in other convertibles, I would have expected him to be aware of this issue and warned me about it in advance.

I called Paul about building me a custom box. I gave him a brief description over the phone and he quoted me a price and we made an appointment. I contacted him the day of to confirm and he canceled. Then he asked to reschedule. I found him to be very unprofessional especially since he wanted to commit to the appointment time. I won’t do business with somebody who has no respect for my time. I’d give no Stars, but it’s not an option.

On 10÷27÷11, Mobile One Audio installed a double-​din receiver with the following services: Blue Tooth, Steering Wheel Controls, Backup Camera and GPS. I got bids from 4 places in the coachella valley. Mobile One Audio was not the cheapest bid, but I choose to go with them because it seemed like the best value. I was right.
This installation was done by a professional that sees a «big picture.» When someone takes time to set your clock, customize sound & remove the discs out of your old stereo – it gives you an idea of the attention to detail that went on behind the scenes. Everything worked when delivered, which tells me he not only understands his business, but he takes the time to test his work.
I will be recommending this company frequently. If you are concerned (like I was) about getting a complicated solution into your vehicle, this is a company you should consider.