Kim’s Automotive

You truly can’t ask for more then what you get from Kim’s. They are honest, fair, and hard working.
My mother lives alone in the desert and over the past year she has unfortunately run into a number of issues with her BMW. During this period Kim’s and in particular Eric have gone above and beyond the call of duty in helping her. They have done a great job in diagnosing what is wrong with her car, repairing it for a fair and competitive price, and doing all this while working around my mom’s schedule (i.e. staying past closing and working on weekends).
I truly am thankful to know my mother is in good hands if/​when any other problems may arise and can’t recommend Kim’s enough.

Took my car in for a scheduled maintenance recently. Mike was very thorough on what needed to be done. He also took some time to give me a quick outline on what services my car should have in the future to keep it in tip top condition for the long haul since I don’t plan on ever selling my car. I dropped the car off, went to grab some lunch with a friend and they called me when my car was ready. When I got my car back, all the fluids were topped off and the car ran as smooth as ever. Great service for a great price. Awesome!

Finally found an honest auto repair shop. Kim’s provided me with a fair assessment and did a quality repair job. I highly recommend this place.

Best quality and honest service by all means. Courteous and honest work and prices. Will be back.

I have been going to Kim’s for at least 10 years now, probably longer. The only ones I trust to look at my car. They always make me feel confident that they are being honest and giving me the most affordable pricing. They make sure I get done what I need to do to make sure I am safe on the road. And they also make sure I know what service I will need to do to prevent any future issues. Mike the owner is always involved and always checking in to make sure everything is going smooth at the shop! Keep up the good work guys!

Kim’s saved our car! 100% competent, honest, helpful service. And inexpensive compared to anything else we know.
Our 2001 Prius Gen 1 car with 170,000 miles got three warning lights, almost at the same time. We took it to one mechanic and he said he couldn’t help us because he couldn’t get parts from Toyota. So we took it to a desert Toyota dealer. The codes said we needed about $ 4,300 in repairs. The car already had the battery replaced a couple years ago. Diagnostics said DC-​DC converter, etc., were bad. Obviously a car we just paid $ 3800 for wasn’t going to get that kind of investment. Our Phase 2 began (plan B).
I went online and found a 2011 blog that said it could be the thermostat, a $ 30 part repair. Kim’s did that. It didn’t work. But that led to another chain of thought. If it was a heating/​cooling problem at the root, and the thermostat wasn’t bad, what about the water pump (or something like that)? Kim said he had a good feeling about that, and we said, «Go for it, do the surgery!» They were so helpful. We had NO options.
The brain surgery was successful. Toyota computers from a dealer may tell the dealer what’s wrong. The dealer prices replacing the whole magilla. Kim’s is the kind of mechanic we had in the past. People who care, do a great job, expertise from extensive wide experiences with a variety of cars. Pricing was extremely fair. They fixed the problem by creative, resourceful thinking, and a bit of tinkering to get the root of the problem.
I just picked Kim’s out of search options available on
!!! References really do make a difference. I hope Kim’s Automotive prospers, and gets the recognition they certainly earn by wonderful service.

Kim’s automotive ROCKS ! I wish I could take the service company back to Texas with me ! If it wasn’t so far to drive to have my car serviced here, I WOULD ! We were driving from Oregon to Texas. We were in the process of moving home. I had my car serviced in Oregon when we had issues with our radiator. They told us it was the sensor. Then we had a issues again with the radiator and they flushed it and reported it was fixed. It over heated 3 more times. We took back to that particular repair service and they said it was the sensor so it was replaced again ! We called them today, and we got in ASAP. My husband Scott informed him of the situation and that we were trying to get home and trapped in a hotel. The problem was identified immediately. They stayed late for us and we will be back on the road bright and early in the AM ! The rates were reasonable ! This is the place to go if you ever need service ! Trust me !

VERY happy with this business. They have done major repairs on our Infiniti FX, Prius and Mercedes. All done with timeliness, efficiency and with great rates that saved us thousands. Highly recommended.

I started using Kim’s when I moved to the desert 3 years ago. I have always found them to be very fair and honest. I don’t feel they have ever overcharged me or had work done that wasn’t necessary. They have always been helpful and very pleasant to deal with.

Kim’s is amazing. I was told by Big O tires (where I currently live in Costa Mesa) they said I need 700 $ worth of stuff done. I was headed to the desert for fashion week. So I couldn’t get things done so I denied and took it to Kim’s for a second opinion. Turns out that I only needed front brake pads and some resurfacing done. A cost of ¹⁄₃ of what Big O was saying. Cory and everyone was so helpful and completely friendly. They are the best. I recommend everyone go there. They are not crooks and not on commission so they don’t try and have you do things you don’t need. Can’t say enough good things.

On Friday morning I had my 240c Mercedes towed into Kim’s do to it not starting.
I call about an hour later and was told everyone was out to lunch and that there would be calling me shortly. Never got the call.
At 4:45 I again called and was told that the car had not been looked at yet and that they were closed on Sat and Sun and to call back on Monday.
I call on Monday morning and was told that they would check and call me back. Again no call back. I called again 30 min later and was told that the part had to be ordered and would be in within a few hours.
They call mid day and said the car was fix and ready for pick up.
No estimate was ever given and when I got there the bill was $ 357 of which $ 131 was a part call a «Crackshaft Señor» I search ebay and found the señor
priced from $ 10.00
If you decide to use Kim’s I suggest you ask questions and check there prices. $ 131 for a $ 10 part seem ridiculous.
Makes me question the $ 215 in labor.

I highly recommend Kim’s. They were friendly, competent and inexpensive.

I’ve been a customer of Mike’s for many years now, and he and his crew have never let me down. They’re busy for a reason, people! Because of that, be realistic and prepare to leave your vehicle with them, find a ride to resume your life, and arrange to pick it up later.
I had a problematic Nissan 300ZX a few years ago that was totally hosed up by my local Nissan dealership — who ultimately told me the car needed a new engine. I took it in for routines and a tune-​up, and got it back barely running and smoking. I limped the car over to Mike’s shop, where I was reassured the issues were simple fixes. I had the car back at the end of the day, and was totally pleased.
Since then, all of my vehicles go to Kim’s Automotive for the stuff I can’t do myself. Thanks, Mike!

It’s my pleasure to write up Kim’s Automotive. These guys are HONEST.
For several years, I had been taking my 2002 Prius to Toyota of the Desert in Cathedral City. But when we believed we were being ripped off* by their service department, we decided to give someone else a try and called Kim’s Automotive. (*Please see my review on Toyota of the Desert)
I am so glad we did! These people have integrity. They have been servicing our car now for more than two years.
We have always dealt with Michael. It’s so great to find someone who will stand by their work 100%. One problem we had reoccurred about two months later and Michael agreed that he should look at it again. It was certainly not an easy problem to fix, requiring a lot of time, so for them to stand by their work and not offer excuses is something that defines the word «integrity».
I am so, so happy we found Kim’s automotive and I hope you will take your car to them with confidence that they will treat you and your car very, very well.