Integrity Chem-Dry Palm Desert

I received excellent service on my furniture cleaning when I recently moved. The tech gave me some great pointers on what to do to keep my furniture looking new and gave me great advice on how often to have it professionally cleaned along with my carpet. Before they showed up for the scheduled appointment, the tech called me to let me know his expected arrival time. They were very professional from setting up the appointment to completing the service.
Job well done! Thank you Integrity Chem Dry!

I am very thankful for the service that Robert from chem-​dry provided! Overall it was $ 120 for the basic cleaning and I do live in a small apt so for me personally I felt it was a bit pricy but let me tell you i’m sure it’s much cheaper then getting your carpet replaced! It looks brand new! He was very quick yet thorough. I am obsessed! I wish I could get this kind of treatment done monthly! They even use a super strong vacuum around the edges and «rake» the carpet so it’s nice and fluffy after! It looks like a cloud! There is just something so satisfying about seeing an old dirty carpet be restored again! Lol thank you Robert from chemdry!

Not too impressed. The coupon said they would clean baseboards, sweep entryway, clean entry rug and 1 other item for free. They forgot to clean the dog bed and had to come back after I called. They didn’t do any of the other «free» things. The cleaning they recommended was 2.5 times more expensive than the coupon price until I declined and he dropped the price to just under 2x the coupon price… still declined. The carpets look ok but why advertise services you don’t actually do. The customer shouldn’t have to ask; it should just be done. Your techs should slow down and be more thorough even if they don’t get the upsell.

Had my house cleaned last week and couldnt be happier with the work. I have two yorkies and had some urine issues to say the least. They were able to gets the spots out of course, but my main concern was the odor. We went with the purt pet treatment and had them sanitize. Now a week later absolutely no smell, not even a little. Thank you so much TJ and Jessica from Integrity Chemdry. My carpets were saved! :*)

Super happy with the quality work. Been using this company for the last 4 years on multiple rental properties. Amazed every time they come. Chemdry saved carpets I thought needed replacement. Saved me a lot of money. Highly recommend you give them your business.

I have two Girls. They get into EVERYTHING. My carpets were THRASHED, and everything I tried was a complete fail. I called integrity chemdry, they came out and explained to me I would need a deep restorative package at least for the kids room and the rest would be fine with a regular cleaning. I felt they were completely honest with the price and I choose to book them. I was completely amazed by the work and also with the technicians professionalism. He was polite, explained to me the process and did a great job. I would DEFINITELY call them back

In one word HORRIBLE job. Don’t be fooled by the coupons and low advertised price. When they get here the price will go up and then the job will SUCK. Moving into a new house thought we get the carpets cleaned and there is still TON of white dog hairs all over the carpets. Previous owners had a tiny white dog. Cleaning what cleaning??? Do yourself a favor and call someone else !!! Wasted money !!!

This company is terrible. I never even had their company at my house… that’s how bad they were! I recently got a coupon in the mail for $ 59.95 for two rooms. Thought it was a good deal, so I made an appointment. My appointment was originally made for Thursday, between 10:00 and 1:00. They never showed, so I called them. They said I was scheduled for Friday. Total BS, and I knew it, but still decided to rescheduled for Friday between 3:00 and 6:00. I had a big party on Saturday, and really wanted this done. Well, I finally called them on Friday at 5:52 and they said the technician had called me 5 times to confirm and at that point, was done for the day. I was beside myself! The girl on the phone wanted to reschedule me for Saturday, but I totally declined. I told her about originally being scheduled for Thursday, and having to reschedule for Friday, and then their technician is obviously a complete liar because there wasn’t a ingle missed call on my phone all day. I told the girl on the phone that its a Friday night and he probably had a party to go to. All around, the company never even serviced my house and I will never recommend them! Some companies are just a joke, and this is one of them! Such a bummer that there are people in this world that run businesses like this, and hire people that don’t bring «integrity» to the company! :o (. I hate dishonest people.

Watch out — these guys are crooks! Tim is the owner, and flat out lied to me when I called to speak to someone about the damage they did to my home. They have a coupon it was for $ 144 — whole house. I expected it to be higher, mine is bigger than 1400 sq.ft. They charged $ 300 — BASIC CLEANING WITH VACCUUM because it was really a mess from the previous tenant. What they didn’t say is they were going to ruin my carpet. He said he should’ve called the health department it was that filthy. Yes — after he finished it was! He over-​charged for about 1300 sq.ft. of carpet, ruined good carpet, left a mess and basically lied and threatened me. Anyone who wants to see the pictures… before and after? I’ve got them.
If you are paid to clean carpet, and you notice there is a problem… stop, don’t continue walk off with the money and then badger the client.
I’ll stick with Stanley Steemer next time.