Brow Arc

I have been getting my eyebrows threaded for at least four years now and this place is most convenient because it is close to my workplace. Juanita is my go-​to, she always does a perfect job.

I have been looking for a good threading place since moving here. Went over to House of Beauty where there was one person threading and six people waiting. I called before I went over and asked if there was a wait was told there was not. She was working hard but did not have time to wait. Worked out well found threading at the mall. Cost a bit more but totally worth it. Clean salon, great eyebrows, very professional.

Mediocre regarding the eyelash extension. The woman who does it cannot take criticism and does not want to admit she’s wrong. I wanted some lashes trimmed because they were way too long on one side and she would NOT trim. I’m sorry but if I am a paying customer and I’m unhappy you should do everything in your power to meet my needs. It’s called customer service.
Eyelash: alright
Customer service: not met

One thing that really pisses me off is when there is a lack of customer service. Every single employee forgets or simply does not want to greet any of their customers. I do not like this act of ignoring potential clients. A simple ”Hello” will suffice. But no, instead I’m greeted by ladies having their back turned towards me and an empty register. I honestly did not have the slightest idea of what to do.
It is not common sense to walk up on your own accord and sign your sign then proceed to sit down and wait for your turn. This is the actual scenario I’ve been dealing with more 4 times already. It would greatly help if someone were to instruct new visitors on what to do because it is already pretty uncomfortable as it is just walking in without any eye contact or welcoming gesture.
My sister has been getting here brows threaded over the past year and she’s liked the results so far. She has been getting them done by the lady with that blue-​teal hair dye. I haven’t seen her since a few months ago. We went back recently and she got them done by the older lady– I am going to take a while guess and say its the lady Rajesh. It was not the young girl with glasses. Anyway this time, she still liked the outcome but I noticed that there was no trimming involved.
The lady with teal hair would always shape them with near perfection and she would always trimmed. I liked that she knew what she was doing. She even cleaned up the messy hair fallout around my sister’s face.
Overall, I would not mind taking my sister here and paying the full $ 15 for this but I’d love it if that teal lady could come back.
I’ll be on the look out for more brow places.

I noticed lots of disappointed reviewers. I have been coming here for years and have seen their location move from downstairs to upstairs to the other side of the mall. I have waited up to 45 minutes to get just the right girl so, I get it. I wish I could give more stars. I go about once a month and you get a feel for who is better at it. I’ll continue coming here because I like threading better than waxing. I wish that all the girls were more consistently experienced. When you get a really good threader, it is amazing and well worth the wait. You will be disappointed if it is rushed. Juanita was very sweet and Rajesh is very thorough. The package deals are worth it. You don’t have to worry about keeping a balance or a card. They just look you up by your license

So I went in yesterday around 6:30 because I was getting my glasses so I figured I needed to get a clean up. So I walked in and there was one employee and she was working on someone, understandable.
BUT what I didn’t like was I was just standing there like an idiot thinking she was going to say «I’ll be with you soon» «welcome» «have a seat» nothing. Hello? Heard of a thing called customer service?
So I walked to the counter found the sign in and had a seat. (Btw the employee still hasn’t said a word to me)
Then 10 mins passes and another girl walks in and the employees greets her and everything. Okay??? So am I invisible or what?
I ended up leaving, for the price they charge ($ 15 for eyebrows and in Orange County it’s always around $ 7) they should be a little more friendly and not be biased on the customers that walk in. This was the lady with a tattoo on her upper arm.
I’d rather take my $ 15 plus tip to a high end salon, at least they’ll acknowledge me.

I will forever remain a faithful client to this business! The staff has always been beyond amazing & the 2 women, Rajesh and Juanita, who have worked on my eyebrows are the best.
Rajesh has been working on me for more than 2 years now, she’s got amazing talent, she’s very aware that I have super sensitive skin & she always makes me feel very comfortable, takes her time with me during the entire process and is a sweet person.
Juanita, can’t miss her with her gorgeous hair, also recent began working on me and is also great! She has such great hands for the eyebrows, very light on the eyebrows when she works, and she too is very sweet!
If you are thinking of stopping by here, I 100% recommend this place

I really wish I could give zero stars. I had just moved here from LA and needed to get my eyebrows done. I always get very nervous to let anyone touch my eyebrows, I’m sure most would understand. A younger girl was at the counter when I walked in, and had me sit in a chair. She wasn’t very friendly. I told her I wanted to keep them long, trim the actual hairs (because they had started sticking out too far for my liking), and to fix the front (on was closer to the middle than the other). Nothing extreme. She said okay and started threading.
I had gotten my eyebrows threaded plenty of times, so I knew what amount of pain to expect. But this, was unbearable. She drug the thread across my skin so many times that I began to bleed. She continued and finished. Right away, I could tell they were more evened than before. She said nothing to me except «$ 15». OUTRAGEOUS. I paid, leaving no tip.
When I got home, I had time to study how much she messed up my brows. Although one brow came out okay, a little thinner than I wanted, there were still a bunch of hairs that needed to be plucked. The other brow was noticeably shorter, even more hairs to be plucked, and my skin was cut and sore. AND there was the same amount of hair between my brows.
Because of the horrible job she did and the lack of customer service, I will NOT be returning here and will NEVER recommend this place to anyone. I am terrified to go back.

The place seems nice enough and there was no line when I went in on a Sunday afternoon. Had been really excited to start getting my eyebrows threaded again. The older lady saw me and pointed me to a chair. I told her I just needed my brows done… I had recently waxed my lip like 2 days before. She sucked her teeth and asked, u sure no lip? Yes I’m sure. I told her that I wanted her to keep my eyebrows full and that I liked a fuller look. I got a really thin brows that looked exactly like hers. Exactly what I didn’t want. I now have to wait 3 to 6 months for them to grow back, just really disappointed. Do not go to the older lady with thin brows if u do not want your brows to look like hers!!!

I love coming here to get my eyebrows threaded, but I dread when the main lady there is free she always messes up my eyebrows when I tell her she messed up on one brow or made them too short she argues with me and comes up with an excuse. It to the point where I’ll be walking by until I see a different girl available and she’s busy. Besides her I love coming here the other girls do an awesome job. Am I able to request who I want or do have to keep walking by until I see that lady I’m referring to busy?

I just moved here from Hawaii and I was sad to leave my threader back on oahu. When I got here I was looking all around and I finally found this place. Only two people Unilocaled so it was a 50% chance it would go well. Ahhhh and it did, the girl was nice and my eyebrows look amazing. I bought a ticket for membership and it will save me lots. If your skin is sensitive like mine and you can’t wax. Try this is amazing…

I went in today to have just my cheeks and sideburns threaded. Although the girl was sweet and friendly, she had no business threading the public until she became more experienced and improved her skill. I have been getting threaded for 6 years and have had many threaders so I know what to expect and what not to. The girl who serviced me was very slow and pressed the thread so hard against my face that it left me with welts and scrapes. I had to go home and put ice and Neosporin cream on because my face felt like it was on fire! That was about 6 hours ago and the welts are still very visible, I will definitely have some scabbing :(
Next time I will just make the 2 hour round trip to my regular threader who never leaves my face red, scraped or in pain.

Love this place.
My eyebrows are… challenging. And hair removal is not an occasional splurge for me. Thanks to my Eastern European roots, it’s a regular requirement. So while spa days are nice, I need frequent hair removal to prevent monobrow and moustache. Add to that the fact that my skin i sensitive, and you’ve got yourself a serious task.
It took me nearly a year to realize Brow Art was so close to home. I’d been hoping to find a place for threading since i’m still afraid of laser hair removal.
Threading is so much easier on the skin than depilatories or waxing. How the practitioners can shape a brow using nothing but a length of thread impresses me. Here at Brow Art, they are quick but thorough and did a great job shaping my brows. They got out the scissors to finish the work, and I was pleased. Threading the lip is not very pleasant, but it’s no worse than waxing. Best of all, my skin doesn’t get as red and there are no bumps as there are with chemicals or wax.
Also, this place is inexpensive. It’s just $ 23 for eyebrows and lip. But if you buy a membership, you pay $ 65 for six sessions. As often as I need the services, that’s a great deal.
I will definitely be a regular there. I only wish I’d discovered it sooner.