H&M

I wanted to write a review on the H&M in City Place, however there is no option for the city place store.
I bought a cardigan from H&M and wore it once. I washed it and when I took it out of the drier there were three giant holes in it. I went to return it to the store with my receipt and it had been less than 30 days since my purchase and I was told I was not allowed to get a refund, my only option was to exchange the cardigan for a new one. I told the manager that I just wanted my money back and was refused even though I had my receipt. When I asked what would happen if the new one got holes in it again the manager shrugged and said it was probably my fault, that it got damaged in the wash. I have never experienced such horrible customer service!!! This is not the first time I have been treated badly at this store but this was unacceptable!!! AVOID the city place H&M. And H&M in general is poor quality and the prices are not that inexpensive. Not worth it for what you get.

When this store finally opened in Florida, I was stoked and have since continued to make the long journey to PBG. The fashion is on trend with comfortable play clothes as well as dressier, more formal clothing, all at bargain prices. Quality isn’t compromised as with other discount retailers, and the styles are young and fun. A nicely laid out store (though it can get very crowded) with lots of smaller sizes available. Note that sizes are on the Euro scale. New merchandise is always rolling in, and you’ll find sales that will have you searching the racks for at least an hour. Swimwear and plenty of accessories too, from shoes to shades to hats to hair barrettes.

I made the drive up to H&M in search of an outfit for an upcoming event! I agree with many of the other Unilocalers, this location is small and there is a lot of merchandise in this small location. On a weekend, its almost impossible to maneuver through and find what you are shopping for.
I typically love H&M for the variety of style and inspiration but found this experience more overwhelming than anything else. Clothes were falling off the rack cause it was way too full.
Come back on the weekday for better chances to shop in a more relaxed environment.

Compared to other H&Ms that I’ve been to (e.g., the new one in Aventura and the one in Miami Beach) this H&M is OK! As other people have mentioned, the prices at H&M in general are good, but more importantly, they have «non-​standard» fitting clothes. (In other words, they’ve got clothes that fit me perfectly!)
This is a pretty good store, but now that the Aventura location is open, I’ll be going there from now on, rather than making the trek up to Palm Beach Gardens.

I came in here to browse with Guil M. when he went to get his phone at the Apple store in this mall. Since there really isn’t another H&M of this size in south Miami. I figured I’d take a look.
I have been to the store in Orlando and spent very little money and walked out with plenty of clothes. This store is very nice. However not once did I see a worker come up and ask if I needed help. I believe it is because they might be understaffed. I looked around couldn’t really find anything since the fall clothes already had been changed no sales. Ill have to wait for winter to be over to stock up on scarves, sweaters, and jackets.
I don’t get many changes to go up to West Palm but when I do I will definitely go back to this store to hint down some bargains.

Although this location is super far for me, I made the drive twice because I’m in love with H&M. Although the store is the same size they appeared to have more to chose from. I wanted to buy so many things. After I made my selections, I went to cash out. Now the problem started, the cashier ran my purchase twice, then deleted them all only to ring them one more time. My receipt had generic numbers and I didnt know which items belonged to each barcode. The I drive home only to realize she left out an item in my bag. Called them up and she said I never bought such an item. smh! Good thing the 1800 number was helpful and corrected the problem.

H&M is my go to store for clothes for going out and dressy occasions. Their clothes are very European, so while you’re gonna see some weird stuff in there that not too many American men would wear, they also have a really nice selection of dress shirts and button downs. The dress shirts are cut pretty skinny, which is good for me since I’m a skinny dude. Some of their suits look good too, very modern, and they’re constantly getting new inventory
The prices at H&M are great, I would say on level with a place like Target, only the clothes are more stylish. I once got two nice dress shirts for only $ 20.
If I want to look like a Frenchman, then I go to H&M.

If your driving from Miami, SAVE YOUR GAS. H&M will soon open on Lincoln Rd and this place is a huge disappointment. I love H&M’s and this store has little to none merchandise. I even over heard the employees talking about how they put in complaints about not getting decent sizes, a maternity section and a decent kids section. It seems to have an ok department for guys downstairs but no comparisons to the H&M’s up in the North East.

Let’s make one thing clear — I ADORE H&M. I think most people do. But this store — such a disappointment. My mom and I went for my birthday, and I was hoping to have a shopping spree type of day. Unfortunately, this store is very small, so the variety of merchandise that I’ve seen at other H&Ms just wasn’t there.
This place just wasn’t worth the drive. I hear we are getting another SoFla H&M in SoBe… I’m hoping that location will be mo’ better and worth the trek.

I couldn’t be happier that this store exists in Palm Beach County. The clothes are reasonably priced. I like they are in European sizes because it makes me feel skinnier.
I have found lots of dresses and tops here. All for a low cost and good quality.

I loved shopping at H&M when I used to live in NY, I was super excited when they finally oped a location in FL. Now, I find that I really can’t find much of anything that I like at this store besides the kid’s section. This store usually looks like a bomb hit it. Clothes, accessories and stuff everywhere all over the place. It’s really hard to find anything because nothing is where it’s supposed to be. Even the employees have no idea where anything is when you point to things on the mannequin.
I have to say that I do like the kids clothes. I shop for my son here and I find few nice things here and there. I buy it a little big so we can share. :)
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If you’re used to shopping in H&Ms up in New York, LA, or any other huge city, this one will be a disappointment. Its not awful though, it is definitely more organized than the Orlando location. The store is 2 stories with most women and kids clothes on the top, men’s on the bottom. If you’re coming up from south Dade or Broward, I wanna say skip the trip unless you’re heading north on 95 anyways (I decided to stop by on a trip back up to Tallahassee) because there’s way better shopping that is probably much closer to you.
I do really hate the Gardens Mall though, if you could avoid shopping around here I would at all costs. Everybody here is a rich snot that think their shit don’t stink.

There is no good reason to drive all the way from Miami to Palm Beach Gardens just to go shopping no matter how much Ramon C. loves this place A good reason for me happened when my Canes were holding a scrimmage up in Boca Raton Knowing full well that I can gain some good boyfriend points and get to see The U up close, I made a deal with Jenny to make a day out of a trip up to Rats Mouth and beyond Little did she know that I actually was pretty excited to check out H&M myself after casing out their joint in San Francisco The store is two floors with the calm men’s section on the bottom and the chaotic women’s section on top I was able to get myself a button down, a polo and bad ass jacket for $ 40 plus tax, those are Hialeah prices with Swedish style She also got a bunch of stuff for what believe is less then a c note
side story — back in the late 90’s, my homeboys and I would drive all the way up to Boca Raton for an all ages foam party… that was dumb but damn we had a lot of fun

It is quite an adventure, entering H&M. The music is pumping and there are people everywhere. It is always busy.
I have a hard time finding the items in my size. A lot of more popular items seem to disappear off the shelves immediately.
There’s always a long line to pay. Last time I was there, I had a few small items but it wasn’t even worth standing line.
The clothes are great but the atmosphere is too stressful for me. Good thing they will be opening their online store soon. I am excited for that. Shopping from the comfort of my home.

My sister and I felt adventurous on a random Wednesday evening and decided to haul ourselves 95 miles from Kendall to PBG (at 6:30pm!) to visit one of our favorites (from trips to DC and NY)… H&M!
Ehh… after visiting the fabulously spacious locations in both cities mentioned above, this spot left much to be desired. Don’t get me wrong, it is a decenlty sized store, but the variety was meehhh… not too exciting. We did score some sweet deals on sale items, so it was worth the trip. I will probably go back, but honestly mostly to kill the curiosity of exploring this insanely gorgeous mall.

Ok, so I went there to see what the hell the hype was about this place. Eh, I wasn’t really big on it. It’s nice and I got a couple of tops, but I wasn’t impressed with the dresses. I have seen better ones in Bealls, Target, and New York and Company to name a few. Most items are overpriced if you can’t find it on sale. The layout is smart since they have the men’s section on the bottom floor and the ladies’ section on the top floor. I actually liked some of the stuff in the guys section such as the funny boxers. I give the stars to the helpful staff here. They seem like they were happy with working there and were able to give out the right answers when asking where something was. Will I ever go back? Probably not, but don’t let me stop you! ;)

Well well well, obviously had to hit up H&M since it finally came down south. I was surprised when my mom said she wanted to go and see what it was all about. I had been to the locations in New York and Chicago so I was excited. But I knew it wasn’t really her taste.
So we made the trek up to West Palm and ventured into the busy busy mall. But I told her we would be walking the mall since we were there lol!
We finally made it into the store, and it was a little crowded. There was a line at the register and girls frantically picking through clothes. The store seemed a little messy. I wasn’t really looking for anything for me, so I was just following my mother around as she was making faces and getting more disappointed. lol I did see a couple of cute dresses for VERY reasonable prices that I would have worn, but on that day I didn’t need anything.
The place is good for some things, not so good for others. I think it is either hit or miss for me. It is the same with the prices. Some are very reasonable, while others seemed outrageous. Once they open in Miami, I will probably frequent it, just to see if I find anything, however… I am clearly not as excited and overjoyed as everyone else. There are definitely better places to spend my money.
I asked an employee for some help and she was attentive and actually went looking for something for me, but she didn’t initiate the hello or do you need anything. They could work on their customer service.
I am happy they decided to come to Florida though!

I am sure my review will not be very popular with other opinions. Never shopping at this store ever and loving all the NY shopping, I thought for sure I would go crazy and enjoy this store that so many speak so highly of. Unilocal is all about honest opinions from real people so here is my take from my experience.
So traffic was a nightmare yesterday driving to West Palm, one accident after the next. OK two hours later we finally arrive and the anticipation was killing me, could not wait to get in this store. So my daughter and I walk in, good size store, merchandise somewhat nicely displayed. First impression was am I in Forever 21. The layout was very similar. Now, I found that they have many unique designs and funky. Normally this is cool with me because I am not one to ever follow fashion trends or want to walk around looking like twins with my fellow diva’s. But wow, sure the prices seem to be very reasonable on most items. We literally spent over an hour in the store, searching for something, anything that might spark our interest.
My findings were the clothes were either to conservative for my taste, some we just did not like the designs, and some were just so out there and way to funky for us and the quality on some items were not what I felt worth the money. Honestly, being a woman I felt nothing in this store was falterring or pretty nor elegant from the selection that we saw. For us to leave a store without the purchase of one item is darn right unreal. So after much consideration this is why I feel it was a two star for me. I would not ever shop there again, and I guess all I can say is different strokes for different folks.
Not one employee ever spoke to us so I really can not comment on service and the line (one) was quite long. It was like people were acting like they hit the jackpot. Whew, wish I would have hit the jackpot here but I did not.
Just not for me, that is all. At least I finally got to see what all the hype was all about.

So I was hoping for a successful shopping trip, but ended up with a mediocre experience. The prices are good, but the selection is very basic for winter apparel. Not many things caught my eye.
On the plus side, the children’s department is stocked with cute sandals and outfits.
It’s not really worth going all the way to WPB for this season’s clothing from the store. I’m going to give the store another shot once its spring/​summer stuff comes out.

I’ve been in love with H&M ever since I set foot in one of their Paris outposts about 8 years ago. Since then whenever I’m in a city where there’s an H&M location, it’s definitely a stop on the itinerary.
H&M finally opened its first South Florida location at The Gardens Mall in Palm Beach about 3 weeks ago. Considering that there are H&Ms crawling over most major cities in the world, it is truly astounding that they haven’t conquered our area yet. But hopefully, the Palm Beach Gardens store is just the first of many for us South Floridians!
We intended to wait on line for the Lanvin collection bright and early Saturday morning, but that didn’t quite work out… We made it to H&M around 2pm or so, and the place was a madhouse! The Lanvin collection had been pretty much picked through, with only a few sizes in about 6 or so styles left. But that didn’t matter, as there were tons of other great items to choose from — party dresses to grandpa cardigans to everyday staples like jeans and t-​shirts.
The fitting rooms are limited and the lines are slow-​moving. Try heading to the fitting room on the lower level (where the men’s clothes are), and chances are, the line will at least be shorter! There’s 7-​item limit, but don’t hold your breath that your other items will be there to switch out when you’re ready (as was the situation for me).
Checkout lines are long, but there’s strategically placed accessories for you to browse through while you wait. The staff is very friendly, which was astounding yesterday, as most had been there since around 6am.
If you’re headed to the Gardens Mall just to shop at H&M, park as close as you can to Sears, since it’s located at that end. We had no idea and ended up parking at Nordstrom at the other end of the mall, and had to resist temptation for the dozens of enticing stores we passed on our way to promised land — H&M.