Top Notch Auto Brokers

Recently went there to get my brakes repaired, dropped of my car at night, the brakes were fixed in the morning. Never had such wonderful service at an affordable price!

I have been going to this dealership for years.
I’ve bought/​traded three different vehicles from them.
a 2003 Dodge Neon, traded it in for a 1999 Jeep Grand Cherokee Laredo. And this past year and a half or so, bought a 2006 Nissan Sentra. All really nice vehicles. No rust, strong engines, and ok mileage.
I always take an OBDII scanner and software along with me when I go car shopping. They don’t mind me running the diagnostics to make sure there is nothing wrong with the engine, or have had any deleted codes. Which to me is a BIG plus.
They have let me test drive the vehicle to take it to my own mechanic which is about 45 – 60 minutes away and they don’t have an issue with it.
While on the test driving subject. I always like to test drive a vehicle BEFORE I even get into talks about money, financing, pricing… yada yada yada… just to make sure the vehicle suits me, and caters to my needs.
NEVER ONCE had I had an issue with that.
EXCEPT THIS LAST TIME…
I wanted to go in to test drive a Manual transmission Mazda 5 door. When I got there I started talking with management (since I’ve been there so often it feels like i’m chatting with friends instead of salepeople) and shooting the breeze for a bit.
Well, when its time to get down to business. I ask the manager about the car and he gives me a quick run down. I then ask if I could test drive it. HE SAID YES.
He then calls some salesman who I have NEVER seen before and tells him about the car and that I wanted to test drive it.
The salesman seemed a bit rude. which I was NOT used to from this dealership. And says I’d have to wait since all the DL plates are gone at the moment. Understandable. When I ask him for the keys… he was… hesitant to hand them over. EVEN THOUGH THE CAR WAS BLOCKED IN. So there was no way I’d be able to drive away. BESIDES, I had my 3 kids and mother with me sitting in the waiting area.
well…after a few minutes we get to talking about finances. Which im uncomfortable with doing BEFORE a test drive… He called my finance company. He then told me he’d call me back the next day. But yet… I never got the chance to test drive the car.
After that ordeal I walked out annoyed at what had happened. Especially since before I have NEVER been denied a test drive. hell, the manager even gave my kids sodas, and toys when I bought the Nissan. He was even nice enough to give me a replacement US Car flag for my current vehicle. And that was without me knowing. It was an awesome surprise. THATS the reason I kept going back to the dealership.
But thanks to that salesman… I have been looking into other places to take my business. Even if they don’t feel as friendly and family oriented as this dealership used to feel…
Honestly…because of that one salesman… I’m not sure If I’d be going back to it…
Oh yeah… and that «Ill call you back tomorrow?» yeah… the guy NEVER called. I did however get a call back from Bob Rohrman Nissan since that was the dealership I went to after I left Top Notch…

They really need to get their stuff together