True Craft Builders

Rodney and the True Craft Builders team are awesome! They remodeled my bathroom a few months ago and it turned out beautiful! I didn’t use the most expensive materials but they made everything I chose look like a million bucks. They were friendly and professional at all times. Being a single female I felt comfortable with them being in my home, most of the time while I was at work. They were really good about cleaning up at the end of everyday as well.
Rodney and his team always answered my calls and emails immediately and never made me feel dumb (this being my first remodel, I’m pretty sure I had some dumb questions!) Plus they went above and beyond to talk to my neighbors regarding some issues that arose during the renovation. I can’t say enough good things about these guys and I can’t wait to use them again!

We just had our bathroom remodeled by Rodney and True Craft Builders, Inc. They did a great job, timely completion, responsible pricing. When I called for an estimate Rodney came right out and a few days later I got the pricing. They always cleaned up the site before leaving, were always available by phone for any questions and definitely worked well with all their subs, who by the way, were real specialists. I would not hesitate to call upon them again nor fail to recommend them to others.

We first contacted Rod at True Craft Builders way back in September to get an estimate for retiling our master shower and toilet. He responded quickly, came out to inspect project and sent us an estimate. But it ended up being a long, drawn-​out process. We tried being diligent by getting two more estimates. Getting other contractors to respond was like pulling teeth. One that did respond didn’t want to tackle the job. Another was so tardy with his responses that it raised a red flag. Then we went on vacation. Then the tile we’d picked was discontinued and we had to begin that search again. Finally, months had passed and we were into the new year. Throughout this time Rod was the only contractor who showed any real interest. He kept in touch and was very professional, so it was an easy decision to go with True Craft. And it turned out to be a great decision. There’s a reason Rod gets five stars on Unilocal.The project started on time and was completed at about the time predicted. Communication was good. The whole crew was skilled, extremely hardworking, pleasant to deal with and very tidy. The final result was exactly what we’d hoped for. When we have another project Rod will be the first person we’ll call.

True Craft Builders are amazing in my book. They are professional, on time, on budget, great price, and respectful of our home. I needed a contractor to fix the walls after our plumber made major holes in them to reroute all the plumbing in our house. Rodney’s team did a fantastic job patching, matching the texture of old walls, and making it look as though nothing had ever happened in our house! They were always careful to clean up everything at the end of every day, so we weren’t living with dust from the drywall, and they used lots of plastic sheeting to protect the house. Incidentally, Rodney recommended the plumber we used who was also fantastic. I will definitely hire True Craft Builders again if I ever need a contractor.

Rodney and his crew were wonderful to work with. Rodney was professional, responsive, and respectful of my needs and budget. From the beginning Rodney was quick to return my calls and start our working relationship. He worked through all of the changes I wanted to make to our estimate as I tried to figure out what was the right amount of money to spend on my kitchen. He and his crew were extremely nice and concerned about giving us exactly what we asked for with high quality craftsmanship. We enjoyed having Rodney, Sean, Chris, and Dan in our home on a regular basis and look forward to working with them again!

Hands down the best contractors out there. I’ve worked with a lot of contractors, and am truly blown away by their professionalism, QUALITY of work, courtesy, PRICE, respect, service. Rodney was really great at communicating from start to finish. Whenever a change was made, he’d send over a change order that clearly specified what we both agreed.
Rodney’s entire crew was incredible, their quality of work was a 10. Sean/​Chris, specifically, were incredible to work with. Sean always stayed in top of schedule, and made sure things went smoothly. Chris’ work speaks wonders, and he also went the extra mile to design a porch for us that we love.
We were lucky to find these guys on Unilocal!We will certainly use this guys again :)

Rodney and all of his staff are true professionals! Rodney came right over to try and get my small job completed, before the rain. His crew had to come in and finish a project that was started by someone else. They did a great job! Everyday they cleaned up and kept the area so neat, and we’re always in good communication with me. Rodney was extremely fair and professional with his bid. I would not hesitate to use True Craft Builders again!

We hired True Craft Builders to replace another contractor that flaked out on us! Considering the doors were ordered and since Rodney did check the existing openings, he realized there would be extra work and allowed for that in his estimate, so it didn’t create an extra. The installation on the doors turned out like they were part of the original house! Great job and would hire True Craft Builders again!
Thanks, Dave and Laurie

Plain and simple, Rodney was awesome to work with. We had to have some stairs fixed a rental condo that we own. We don’t live in the area, and it’s always nerve-​wracking for us anytime we have to find a new worker (plumber, electrician, whatever) to fix the condo without meeting face to face. Thankfully, Rodney was a breeze to work with to coordinate with us and our tenants regarding times to look at the damage and go back to make the repairs. Rodney’s bid was less than 50% of another bid that we received, AND he came in under the quoted price. The truth is, he could have charged us what he quoted us, and we’d have paid it and never known better — this guy is very honest. We’ll probably have some bigger remodels to do in the future and we’ll definitely be calling Rodney. Highly recommended.

The other reviewers are right! We are finishing up a summer-​long remodel of two bathrooms and an entry, and Rodney went above and beyond in all areas of the project. Excellent work, timely and calming responses to panicked phone emails (even on the weekend!), and really, just a positive experience, all around. I would definitely hire Rodney for our next project, and honestly, I think that’s the best recommendation I can give!

A couple of years ago, we had a horrible roofing incident in a house we had just purchased — another contractor had removed the roof, didn’t tarp it, and left for the day… and it poured rain. The entire inside of our house was destroyed. We knew Rodney from when he worked for another company — he re-​did our kitchen in the house we had moved from. We called him immediately. Not only did he fix everything up, as good as new, but he was also sensitive to the fact that we were living in a hotel with three small children, with all of our personal belongings in a storage pod in the driveway. His work was impeccable, no one can believe we had the degree of damage that we had ($ 80K worth!) until we show them the «before» pictures. Even more important, we stressed to him that we didn’t want any trace of what had happened, so as not to be reminded of what we had gone through. He was understanding and thorough. Obviously, we were not in the best of moods considering all we were dealing with, and he managed that too. He is not just an excellent contractor and craftsman, but also a genuinely good man. Highly recommended!

Rod Pacheco is the kind of contractor we all wish we had. He is a problem solver, reliable, professional, and exceptionally skilled. His customer service is excellent & he sees the job through, doing whatever it takes to make his customer happy. His bids are fair and he delivers quality work in a timely manner. After two bath remodels, new lighting, and skylight installations my only complaint is that I don’t have more projects to offer him. I would hire him again in an instant and would adopt him if he was available. He’s a great guy & I give him my highest recommendation.

These guys are awesome!

We used them to raise our kitchen ceiling and install new lights. Everybody compliments us on the work. Rod actually deserves more than five stars. They started on time and were very clean. We will definetly use them again for other prohjects. It is great that they are in the neighborhood too.

Not only was the workmanship superb with our bathroom remodel, but what a really nice group of guys that came to work on it. Rod is top notch in communicating every step of the way. When a mishap happened with another contractor who installed the window (sure wish I had had Rod do it to begin with), he took care of the problem right away without a fuss.
I highly recommend him and his workers (who were spotless in cleaning up after themselves). We already have more projects lined up for him to do.
It’s so reassuring to know that anytime we need some work done on our home, we can call Rod at True Craft Builders and know the job will be done right.

Unilocal is great already at weeding out mediocre businesses. But with something like picking a contractor, this definitely requires some extra leg work. Before we started our bathroom floor tiling project, we used Unilocal to find the top 3 contractors in our area. We then had each of them come in and provide a job estimate. With this process, we found some big variations. Our first 2 contractors were not only late but one of them quoted us an estimate that was over twice our budget!
When we met Rodney of True Craft Builders, he was right on-​time. He also quickly assessed our project and quoted us a price that was right within our budget. Given this, we decided to go forward with Rodney. Our existing bathroom shower and tub area uses a natural stone from Italy. We wanted the adjacent floor to be tiled with something that would match this. Within a few days, Rodney was able to locate stone tiles that were a perfect match.
Given my crazy work schedule, Rodney worked around this and set aside a job date that worked for me. On the day of the project, Rodney and his team showed up again right on-​time. They wasted no time and went to work immediately. In just 6 hours, our bathroom floor was perfectly tiled! We could not be more happy with the look and quality of the work.
BOTTOM LINE: Really first-​rate, high-​quality work done with great efficiency and excellent prices. I will definitely be writing more updates since we plan to have True Craft Builders address all our future home improvement projects!

True Craft Builders did a great job for us. They installed a tile floor in our bathroom and new windows throughout our house. Rod is an excellent contractor and we will use his services again.

Rod is a great contractor to work with. Very detailed in his work and how he explains all aspects of the job.

These guys were nothing short of amazing. Their remodel work was fantastic (& they did it for less than the other contractors we talked to). But it doesn’t stop there; they were polite, ontime, helped with some design questions, & even returned every phone call quickly (we all know how construction workers never do that!). Rod was pleasant & offered a lot of great advice & endless options on our remodel. Next time we have a project, True Craft Builders will get our first, & only call.

I concur with the first reviewer. So glad to know Rod is on his own and doing well; but not a surprise.
As a kitchen and bath designer, I worked with Rod for years when he was a foreman for a well established construction company in the bay area. He was the one I dealt with on a daily basis during the entire remodel. On top of things and never dubious about expressing his need to keep the job on schedule and running smoothly, Rod would keep me very much in line. And I never wanted to let him down.
Looking forward to working with him again.
Congratulations to Rodney Pacheco of True Craft Builders.