Trovato Dante A, MD

Today I visited Dr Travado, and had the worst service ever!!! The receptionist had no idea of what she was doing … Not to mention her manners and compassion for sick and injured patients, she lacks empathy and has extremely poor judgement. I misplaced my referral and was put through the dr Travado GRINDER … I felt as though I committed some type of crime !!! needless to say I contacted my primary Doctor to have there office fax over the referral … But as faith would have it Dr Travado’s fax machine magically doesn’t work !!! I then got into my car in tremendous pain and made my way over to my primary doctors office to get this referral… after I got the referral and presented it to the receptionist she blatantly said the referral was no good !!! Due to the fact it was hand written. I asked her to call my primary Doctors office to confirm the authenticity of the document and was laugh at with the response «what are they going to do to help you» … A little common sense goes a long way DR DANTE TRAVADO Office … Not to mention its 16 degrees out and there waiting has no HEAT… WORSE ORTHOPEDIC SURGEON OFFICE IN QUEENS… Thank you for the most painful dr visit ever I give you NEGATIVE 10 stars

Wow! Is there a way to give 0 stars?!
Worst service ever. My experience, over a year ago…
I was a patient. And for starters, he prescribed me Vicodin (which I have been on for 3 years now!). He it was decided that it was time that I needed surgery (even though my previous doctor determined that and they had all my files), so he refers me to a surgeon in Connecticut. I live in NYC. For started, NYC is full of doctors, much less qualified surgeon’s. Then when contact my health insurance and they say that doctor is not covered I give him a call, and ask for another surgeon in NYC. I never get a call back. I wait a month! Then I call to make an appointment to see the doctor, I am told that he no longer works at this office. (that was in early 2006– its end of 2007, and he’s still there!)
So, I give up for a while, till my leg starts to bug me a lot, and over 3 months ago, I send them a letter telling them that I need my files sent somewhere else b/​c I am going to see another doctor, they tell me that I have to pay $.25 a page!!! What the HELL! I start yelling at them, and then they are like okay you don’t have to pay. My insurance states in black and white that I am not supposed to pay for that as well. Today is October 9, 2007, the other doctor’s office still has no received my file from over 3 months ago! Sending another request today.
Hey, that was just my experience.