Stop & Shop

I only shop here if I need a few items due to the fact that the store is close to my home. They usually do not have any of the items I am looking for because they do not stock their shelves. Also as soon as you walk into the store you can smell the fish from the fish department and when you open the refrigerator for milk all you smell is spoiled milk. The parking lots is a mess. Usually there are no carts and not enough cashiers. I now drive to either a different Stop & Shop, Whole Foods, or another super market.

Always a line… No matter when you go. They only have 1 – 2 cashiers open during the week. On weekends there are 3 – 4, if you’re lucky! There are no poor quality, plastic shopping bags much of the time. They used boxes to pack my groceries once… It was either the box or I would’ve had to carry out over $ 50 of groceries in my arms! Seriously! I tried to register my daughter’s school with the Stop & Shop to give credit to her school. Waited at customer service for 10 minutes while ONLY ONE customer service rep worked on a western union for customer ahead of me. Then the girl tells me that I have to do that online! She couldn’t help me. This was a SATURDAY! Asked why the Naan Crisps that I often purchase here were no longer in stock. The customer service girl had to CALL THE MANAGER ON THE PHONE to ask. She needed me to repeat NAAN CRISPS 6 times! They sell groceries… RIGHT? The lighting in the produce section is so sub-​par, that I have brought rotten berries home and found them to be moldy. The prices are rarely great. No carts next to one of the main entrances. If you happen to be handicapped… Good luck! Never carts left nearby — I’ve heard someone complain about that!
One recent visit I noticed that they had a sign to welcome «Waldbaums Customers». If they continue to treat their customers with such disdain, it will be Shoprite that will deservedly be posting that sign for Stop & Shop-​Oyster Bay customers. I rarely go in there, but sometimes I will due to its proximity to me. Mostly, I would rather drive to Shoprite in Plainview or North Shore Farms or Whole Foods. Excuse me … I have to contact the executive offices in Stop & Shop Corporate now. Maybe they know why Oyster Bay residents get such rotten service!

the only store in our town. why don’t restock your shelves ??? why???
please help your clients and stock the frigen place!!! thank you!

Where do I start? The parking lot is a PITA, limited parking, many people park poorly or take up 2 spots on purpose lest they scratch their new luxury car.
There are typically only a few carts in the cart corral out front & they are almost always broken to some extent. The store itself has an overall dingy feel to it. The meats look off-​colored and suspect. The bakery is always picked over or things look old and smooshed. The produce section is the worst, the produce is old, moldy and frequently damaged! Walmart has better produce! And the prices are completely ridiculous, Fairway is cheaper! Their sales are no deal either, spend $ 25 to save $ 2…hmmm no.
The employees literally could not care less. If you ask for help finding something forget it! Clearly the workers feel put upon when asked to assist customers and they show it. The cashiers have an attitude, I’ve tried making small talk and being friendly/​cheery but they’re too deep into their own dark cloud of grumpiness or something. Oh well.
Many (not all) other customers are very rude here as well –seeming as if they are in some super big rush and almost run you down with their cart. Rude!
I could overlook the parking, the miserable employees and the prices if many other customers weren’t so unpleasant and the selection/​quality of food was not abysmal at best. 2 stars only because it’s down the street if I NEED one item/​ingredient. I avoid this place otherwise.

Sorry, awful customer service. We went immediately after work and were being hounded at 10 to 11pm that they were closed (after the nasty announcement «get your stuff to the front because we’re shutting down the registers» was made) when all we were trying to get was cereal and milk for breakfast the next morning. Didn’t even grab a basket because it was such a quick trip. Mind you, 4 people were standing around chatting at the registers. Better way to do it? Lock the doors so more people can’t come in, and let your extraneous people go home. I will go to the grocery store by work from now on, this one is out.

I didn’t like the fact there wasn’t enough R selection of the brands and products. Some cashiers have a negative attitude on the customers. Some of the staff were also helpful at all with the customers.

Let me start out by saying I love this store. until today. They are now hiding their grocery bags and telling people they have to pay for re-​usable bags. When I saw a register with some bags I went over and grabbed a few and the cashier attempted to take them from me and tell me I had to buy bags. Then she hid the remaining bags.

I’ve bought meat that was a few days expired at this stop and rob, shame on me for not double checking. Recently they have been pushing their everyday low price items but it really just doesn’t make up for the terrible meat department, not my job service, nasty bathroom, stale breads and wonky register procedures. The deli and produce departments are run well but meh on most everything else. Lastly, If you’re going to offer complimentary hand wipes, please keep filled.

I’m becoming a fan of this store, more and more so each and every time I come in. There are so many great deals when you get their club card… Bought fresh wild cod today normally $ 10.99 for $ 4.99/lb. So many other great deals as well. The store seems cleaner– and in the future, if this keeps up, I see an updated review with a four-​star rating.

After their recent renovation and re-​opening in the fall, I love the self scanners, though it’s still new and sometimes the checkout machines are broken.
The staff can be friendly or unfriendly depending on who you get. The grocery options are quite adequate and as always the flower shop is pretty good to have. They seem to have less variety than the Stop and Shop in Woodbury. It’s too bad they are not open 24 hours and close at 11pm most nights and earlier on Sundays.

Parking is a mess here, especially post-​precipitation. The store is replete with too-​low signs, filthy floors, and average selection. The help is expectedly uniformed and unenthused…“the less I sell, the less work I gotta do!” The shelves are somewhat disorganized but stocked completely enough, but remarks like «JAM IT IN!» from random passersby are a tad offputting, considering that they’re paid by the joint.

Clean up in aisle — well every aisle.
They were doing so well sprucing this place up too… I popped in for some small items and noticed that the floors were nasty filthy.
I walk around in my own little fog most of the time, trust me, I’ll walk right past you without ever seeing you usually… so for something to get my attention, it really has to stand out — thus these floors really caught my eye.
Ah well, back to Pathmark!