McCulloch Transport and Recovery

RUDE! RUDE! RUDE! I wouldn’t even give them a star at all, because even one star is overrated. Called to find out how much to get a car out of impound 30 minutes after the car was towed earlier today. The person told me they weren’t open and to call back tomorrow, and when I was in the middle of asking another question he hung up on me!!! They should be put out of business. Will be filing a complaint with the city to get rid of them. If you have a negative complaint about this company, please do as I just did and spend an extra 5 minutes reporting them to the Better Business Bureau.

I recently got into a car accident. I had McCulloch towing tow my. We came the next day to get the car out & they charged us 60 $ for towing it to my house when they never did. We also had a problem because my insurance had my car towed out of McCulloch, but when my car was at the body shop my insurance told me to bring my car at, they said they didn’t have the keys. So we called MCCULLOCH. They were really rude on the phone. REALLY RUDE. We came to the place to confront them why they can’t just talk to us like regular paying customers and get our 60 $ back. But they have us a hard time. They yelled us and kicked us out of their office. THESE PEOPLE HAVE NO RESPECT!

These guys are absolute ridiculous crooks and should be ashamed of themselves for such downright dirty business practices. My room-​mate who is the sweetest girl (wouldn’t hurt or get mad @ a fly) fell behind on her car payment and came out to find her car being repossessed by these guys… she was nothing but nice and actually apologized to them who assured her they wanted to let her get her stuff out 1^st which she thanked them for because there was her essential medical devices in that she needs for her life. They said «no problem they would make sure she got to do that & told her to go back over to the house so they would pull around so it was easier for her to get her stuff out.» She was so thankful & let them know how much that meant to her and they reconfirmed «of course absolutely just go back over they would meet her there», & just as she had gotten a few steps away they straight drove off with all of her stuff, no business card left, or info what to do, who they were, or how to reach them, just left her there tricked. She absolutely needed her medical items for her life! She immediately calls the bank who gives her their number and she calls and gets ahold of the secretary who supposedly ‘knows nothing’ but assures her she would take her name and number and get back to her in the next hr and a half. No return calls for the rest of the day. She keeps calling only to now keep getting an answering machine that she keeps leaving messages stressing the urgency of the situation. No calls back or messages whatsoever until finally a week later telling her to come get her stuff and that they were charging her a fee to get her stuff out/​back and for every single day it had been in their possession since they took her car… UNBELIEVABLE!!! This poor girl went through hell and they put her life at risk and she had to spend money she didn’t have to replace her essential expensive medical items @ the dr’s to get by all just for them to trick and get more money out of the situation!!! Disgusting behavior!!!

After an accident involving a fatality, I had to sue these guys in 1988 for stealing everything that wasn’t nailed down (and plenty that was) in my pickup truck. They refused to pay for the stolen stereo, CB Radio, my eyeglasses, about 100 cassette tapes and even the antenna to the radio! After I won the case in small claims court and obtained a judgment for $ 200, they appealed, we had a new trial, and I was awarded $ 300. Needless to say it was not a pleasant experience. On the plus side, this experience convinced me to go to law school, and become an attorney.