Shining Spaces

I can’t believe this is a legitimate business, it’s run so poorly. After being forced to reschedule, nobody showed up today for the 4 hours of house cleaning I paid for. Nobody answered my texts (seriously, this business asks you to TEXT THEM) the line remained busy, and the number listed on living social had a full voicemail box. After finally getting through to someone I was told a very long sob story about how their van was shot at and is in the garage for repairs and that because of this they aren’t taking appointments until after December. I made my appointment over a month ago and nobody called me to cancel.
I hope these people go out of business — they’re idiots at best and crooks at the worst. Wish I could give them zero stars. They’re the worst !

Must have been a bad day for Shining Spaces. Sean came ½ hour late and this was after canceling the week before claiming he had a car accident. He showed me the damage to the car and it was a rusted dent. That couldn’t have happened a week ago. I bought the 4 hour cleaning. I have a 3 bedroom small townhouse. There are 4 bathrooms, 2 full and 2 ½. The toilets were NOT cleaned in any of the bathrooms, the stairs were not vacuumed, the thermostat was set to 72 (I keep it at 75), he used my washing machine and there was a black line of sludge left in the machine, the kitchen counters were not washed down, the kitchen faucet was not cleaned, the area rug in the living room was not vacuumed and a lot of dusting was not done. I honestly don’t think it took him 4 hours to clean my hardwood floors (1 floor only), vacuum one floor and dust the living room and 1 bedroom. 1 bedroom had 1 dresser with nothing on it to dust and the other had nothing to dust. I came home from work and had to clean toilets and vacuum. I don’t know what he was doing. I shall not use them nor recommend them to anyone.