I frequent this location twice a day, four plus days a week. The staff that I know by name are all friendly, and accommodating, but the ones I don’t know so well seem to over share their drama du jour. I don’t mind, but it may come off as unprofessional to others. As a regular, I usually get the same thing, and it is always fresh, tasty and how I want. Only a couple times have I come in and they didn’t have tea made, but I just opted for a soda instead. I wasn’t going to wait. Over all, I love it here. Good, low cal choices, sweet smiling faces and good tea.