Petco

This is the crappiest! Petco! At all cost avoid this location, customer service is bad, bathrooms are dirty, isles are not labeled correctly and overall just a terrible location. Will not be coming back!

I have a overly keen sense of smell. Maybe I was a dog in my other life. Who knows. Anyway, this store was over powering with the smell of wet, nasty dog. Petco is the only pet store so far that I found that sells the brand my little guy can eat due to his allergies. I’m new to the area but never experienced such a stinch in any pet store. I will most likely order online for auto delivery from here on out.

The staff here is out of this world. Every time I’ve been there someone goes out of there way to help. My favorite employee there is one of the managers, I think her name is spelled Derraine (if you are her and read this sorry about the spelling). She has got down on the ground every time I’ve ended help with a harness.
They all are friendly and very helpful. Their return policy is pretty good as well. Pretty much you have 60 (with receipt) to bring an item back. I even brought back a toy I took out of package with no questions asked.
Did i mention they have a treat bar. You can get your fur friend a mixture of different treats and they charge by the pound! Great way to get a variety.
This is for sure my go to place for all if Alley’s (my dog) needs.

I brought my daughter here to pick up a new pet fish. I’d never been to this location before, so I wasn’t sure what to expect. We were greeted warmly by the staff when we came in and went straight back to the aquariums. About the time that we decided what we wanted, a friendly gentleman came along to take care of us. He let us know about their replacement fish policy, which I found to be very reassuring.
The check out process was fairly painless. If I had to suggest improvements: 1. If I don’t have one of those pals cards, maybe I’d like one if you’d take the time to explain its advantages to me. 2. It’s not cool to pick up the phone and make those who are in front of you wait.
We’ll be back for more fish!

This Oak Park area Petco is not unlike any other pet store in the area. Dog food, cat food, fish, random lizards, and grooming services. What sets this store apart, however, is its drab and dark interiors. Don’t get me wrong, you can get everything you need here for your pet’s needs including pricier foods, treats, and toys. Heck, they even have a dog treat bar and «serve yourself» kitty litter station. It’s the ambiance that suffers here. The store is often very poorly staffed and I’ve had to wait at the counter for a few minutes several times waiting for a cashier. Staff are friendly and ALWAYS pet advocates — their personalities make up for the short-​staffedness.
As long as Petco keeps sending me 10% off coupons, I’ll keep shopping here to save five bucks on my dog’s food of choice vs. Petsmart up the road. Despite the discount, I continually think «what’s this visit going to be like» when I pull into the parking lot.

Although I prefer my nearby PetSmart, I was in the area, and decided to check this out.
Eh.
All the cat stuff is on the left, and the dog stuff on the right. That should save you some time from wandering around the store like I did… which was necessary since there were no employees around. I finally did encounter one person who was very helpful, but when it came time to check out, not one employee was around. The line of customers continued to grow. Finally, I hollered across the store to a woman in the back to ask for help. She finally came up and called another woman to come up.
Ended up getting a couple new toys for the pup that I hadn’t seen elsewhere, but they probably would have been cheaper on Amazon.

Normally, I hate pet stores. They’re full of crazy animal people, indifferent staff, and adoption centers that make the animals look like they’re in prison. That being said, my dog needed food and I was in the area, so this Petco was the best choice.
Well, let me start off by saying it was dead on this Wednesday early evening. Deaddddd. My fiancé and I were the only two in the store without name tags, which was nice and made it a good experience off the bat.
The whole place is very clean and nicely laid out — plenty of stuff, but not at all cluttered. Tons of treats, snacks, toys, foods, leashes/​collars. They even have a «rawhide bar» and «treat bar» with various options at fair prices. Staff seemed very friendly on my experience, both the cashier and the gentleman bringing carts in from outside who asked if he could help us find something.
They have some cats for adoption that do appear to be taken care of properly with plenty of room to move around. Humane treatment at a pet store isn’t always the case, but this Petco appears to know what they’re doing. I respect them greatly for that.
I like this Petco. A lot.

I buy Scooby’s overpriced dog food here. Thank God they have it, as it has worked wonders for his skin. The staff here…they are friendly in an odd way, but that’s ok. They all seem to love animals, which is why we are all there.
What I like: PALS club that gives me a coupon for 10% off once a month and expensive but necessary dog food down the street from my house. When the food is on sale, I get a decent deal and feel like Scoob is worth it.
What I don’t like: often the food I buy is not stocked and I have to ask for it (no one ever asks if I am finding everything ok). Is Lamb n Rice that in demand?
All in all, I like pet-​friendly, even if it is a pet store. Reminds me of some small towns in the SF Bay area where pets are welcome in the stores. I hope this Petco never closes!

I was in the area and could not resist a visit to a pet store, especially one that has kibble, both for my dog and cats, in stock and has kittens for adoption. The kittens are adoptable through Petco from T.A.R.A., an organization that finds homes for orphaned and stray animals. The kittens in stock at the moment are heartrendingly cute, orphans found on the side of the road where their mother had been killed by a car.
The staff is friendly and knowledgeable, and they have a good variety of supplies. Plus, the store is right next to a Best Buy, so chances are you’ll be in the area soon anyway. So, come in and think about adopting a kitten. They have everything you need.