Bel-Air Podiatry

Edited:
* Since I decided not to go here, I called Dr. Raymond Rizzi with Encompass Medical Group instead. I was on hold only a couple minutes, and they got me in the very next day for an appointment! He ended up being wonderful– I’ve written a review for him separately. So take note Bel Air Podiatry– Encompass has it down– THIS is how you run an efficient medical office!*
Edited:
*I finally heard from them, nearly 48 hours after my first call. They were slightly apologetic, which I appreciated, but they can’t get me in for 5 weeks. FIVE WEEKS! Seriously?! Needless to say, I’ll call someone else. I’m in too much pain to wait 5 weeks for an appointment.*
I’ve called them twice to make an appointment. Both times were after 10am and before 5pm. No one answered. I got the message saying ‘we will call you back as soon as possible.’ I left my name, spelled my name, and said my phone number twice. I’ve never heard back from them. Very disappointing, because they’re close to my house and take my insurance. I’ll be calling another Podiatrist now. I feel like I’ve given them sufficient time to contact me– their customer service is seriously lacking.