PetSmart

I have been to this location once before with a dog that I am fostering to get his nails trimmed and they were ok. I set aside the fact that one of the groomers seemed cold and impatient with people because the two girls who trimmed my foster dogs nails seemed pleasant. However, now I will never return and will certainly not be recommending this grooming place to anyone.
I received a coupon via email for bathing services and decided to take advantage of it and give my foster dog the royal treatment. When I arrived I was asked if he took any sedation. I told them that he takes benedryl. It is for his allergies because basset hounds tend to have a lot of allergies and it calms him down. He is a foster dog and since he has been bounced around can get nervous but is not aggressive. The refused him. It did not make any sense to me since he has been there before without incident. I would normally do all these services myself but thought I would give petsmart the business. The rescue agency I foster the dog from often holds their events at petsmart and I thought this would be a good way to support both causes. Obviously I was wrong. What a disservice to this poor dog.

I love this store. Every time I go, I am always greeted with a warm welcome. And at some point of my visit. If an associate see’s me looking around they always ask if I need help. I’m not sure if I am just going at the right times when the right associates are working or what. But my other experiences at other petsmart aren’t like this. I’m pleased with this location. Keep up the great customer service.

Excellent grooming service at a reasonable price. Staff was very customer friendly and profession. Will definitely return and refer to my colleagues.

We had some bad experiences with groomers in the past. Snowball who will be 2yrs on July 8^th, has been clipper burned in her short life. Having Lydia as her groomer has regained my trust. I can’t say enough about Lydia and the other staff in the Grooming Center.

Clean store. Nice staff. Animals for sale are well taken care of.

We love the people at this petsmart. We take our husky to the banfield, petshotel, and training! Love these people!

I love the PetsHotel at this location — the staff are wonderful, they are always very friendly and seem like they really care about my dog (and others’ dogs from the stories). I bring my dog to daycamp here 1 – 2 days per week, and once for boarding, and have yet to have a bad experience.

When going away for a day or on vacation my pups enjoy their stay at their pets hotel. The staff is very caring!