Planet Wings

Super Bowl night i called planet wings 2 times with no answer. At this time its about 9:10pm. I know they close at 10:00pm so i kept calling and still no answer. So i jump in the car and head down (something i did not want to do) hence me calling in my order or at least trying to! I get down there and of course theres people there and i open the door and the employees say sorry were closed. I told them the door says you close at 10:00pm and they said well since its Super Bowl night the boss said to close early. Would have been nice if you just answered the phone and said that then. Instead i had to drive all the way there when you should have been open to get told to leave. The service here is always horrible but its pretty much the only place in town to get wings so thats why i keep going but this time really got me pissed. You people need to consider your customers more. Your website claims you do but employees show different.

(Ossining, NY location) –Waited an hour for an order of Nacho Supreme with extra cheese & when it finally arrived, not only was it cold, but they slapped on just a sprinkle of coagulated shredded cheese. But it gets better, during the writing of this very complaint, we found a *hair* in it!
We called to complain & they offered to credit (not refund, mind you), only 5 of the $ 8 we spent on this inedible disaster.
Lord only knows what we’ve eaten in the past that we *didn’t* see! Never again.
Abandon your health & sanity all ye who orders from this location!

Terrible delivery service. Wings took close to 2 hours and were cold. Did not get my full order and was charged for everything.

We have ordered 20pc chicken wings … 10 buffalo and 10 Cajun. They sucked big time. Better order something else.

Food isn’t good at all. The chicken tenders looked like they were refried. Place isn’t the cleanest. Won’t be returning here

My go to wing spot for the past 10 years. Lots of variations, but I stick with Traditional Buffalo.
Prompt and efficient delivery available.

Ugh! Where do I start with this place.
I guess I should start with the wings.
I’m a fan. they’re actually really good and I enjoy trying a different flavor each time I go.
The other food is often good. It seems as though not all the cooks were trained by the same person.
The service on the other hand (insert bomb noise here) is bad. I mean not kid friendly bad. I’m a huge fan of expletives, but its weird when you walk into a take out place and the 2 under worked employees behind the counter are dropping F bombs like they’re on Mulberry St.
There is simply no management setting a standard to adhere too. The food dosent come out quickly or consistently and the counter people seem to do whatever they want.
Don’t get me wrong they all seem friendly and nice, but there is something to be said for a busy counter person, it sets the tone for the entire restaurant. When I walk in I’d rather not hear the counter help talking about their Fing weekend or gossiping about other staff members.
To sum up, I’d like to say your probably better off ordering take out as the food isint terrible, however its not terribly cheap either. A Philly cheese steak sandwich with fries and a coke will run you close to $ 13 bucks.
I like the wings, I will definitely drop by to pick up dinner once in a while, but I cant wait to get out of that place once i’m inside.

I like the hot barbecue.

I don’t know why this is call; planet wings, if have eaten better wings at 7eleven.
The most nastiest and unpleasant wings ever! Chicken had absolutely no flavor; white sauce was ice cold and only taste like hot sauce. They are so small. I think the better-​frozen wings are most better than this one

Planet wings is a great place to get a meal. My friends and i go all the time, the staff is very nice and remember you and your order.

The most nastiest chicken gyro ever! Chicken had absolutely no flavor, white sauce was ice cold!

Of course I wanted to leave here as soon as I walked in– the cashier had straight up heroin teeth and the illegals in the back making the food were making rude remarks to me thru the window. What the freaking f!!!
Was w a friend and she really wanted to try their shizz so i said fine, but you owe me. She ordered some dumpy salad w crispy chicken on it and buffalo sauce to top it. I had some curly fries and chicken but of course they were out of the ranch whatever flavor they were newly offering. At that point I was just praying to God the sauce I was getting was anything but jizz.
Small portions for ridiculous prices. Felt like I was at some cracked out Disney land for friggin 12 $ for a small meal. I’d rather hit up the diner across the street in that case. Suck it. We both left disappointed and grossed out.

Just not that good. Diner across the street has a better burger and the wings are very small and expensive.

I enjoy the wings, it is what I get when I have guests at the pool and when they return they ask if we can get wings.

Was driving by and thought I’d test out these wings. They are small wings. I got medium buffalo style. The sauce was nothing special. Could be more flavorful… but really. the wings have no meat on them. Eat here only if you’re starved and reeeeaaaallllly want wings.

I love wings. This place serves straight-​up garbage. I feel sorry for the chickens who gave up their lives to end up here.
They offer a variety of sauces including hot sauces and other flavored sauces. The hot sauces are decent but there are a couple that have clearly been engineered to torture pledging frat boys. These ridiculously hot sauces are probably derived from battery acid as they have no flavor or any other redeeming qualities.
What I referred to as «flavored sauces» are hardly that, as each ones main ingredient is high fructose corn syrup. Each different sauce has the texture and flavor of McDonald’s sweet & sour sauce– a sugary and gelatinous swill. They also offer dipping sauces like bleu cheese, where one of the main ingredients, again, is high fructose corn syrup. It’s sweet-​on-​sweet, like a candy apple. There is a major disconnect here. Acid and corn syrup have nothing to do with wings. The place should be called «Planet Chemicals».
If you happen to enjoy irritable bowel syndrome and/​or type-​2 diabetes with your wings, you’ve found the right place.

Stopped by for the first time today. Not bad. Kinda small but reasonably priced. The server behind the counter seemed friendly, but in a medicated way. I’d go back if I was in the area.

Best wings in the area, but not crazy about the fries.

We get wings here from time to time and they are fast and friendly. Lots of choices in flavors and degrees of spicy.
You can eat there too but we do pickup most of the time– no worries or waits. Never an issue with an order and always yummy. A guilty pleasure.

Just okay. Try the suicidal hot sauce (yeah, the name is actually suicidal). A guaranteed pleasure if you’re into hot sauces.