Highland Transmissions

I’m a fan of Highland Transmissions. Sal the owner is one of the rare mechanics who inspires trust through plain speech and a systematic approach to troubleshooting car trouble. In my case I went to Sal seeking a second opinion after the dealership told me I needed a new transmission at a cost of more than half of what the 6 year-​old car is worth. Here’s a shock: the problem was not the transmission. I suspected as much, hence the seeking of a second opinion. The car has a few issues, but none that will cost as much as the dealer projected, and Sal has walked me through his troubleshooting and repair process, explaining things to me in plain English. I’ll be coming back to Highland and Sal for my auto repairs going forward. No more dealership runaround.

This place is absolutely terrific. The owner Sal is outstanding. He took 20 minutes out of his day to test drive my car, run another mechanical test and assess things as a whole. He didn’t earn one penny from me doing this even though I easily would’ve given him $ 3k for a new transmission for my car (which is what I thought the problem was). He treated the car as if it was his own and explained exactly what he would do. It’s genuinely refreshing coming into contact with such an honest car person.
I absolutely know if my car needs anything I will bring it back here. He even explained how they take into consideration the type of car, meaning things like the anti-​freeze for a honda should be different than a gmc. Going the extra mile makes a difference.
Sal may have not earned my business today but he obtained a future customer for life (and a pretty good Unilocal review)