Caliber Collision

From start to finish the repair of my car was handled in a professional manner and the repair work was top quality. They coordinated everything with the rental car company so that I had to do was drop the rental car off with them when I picked my car up. They let me know when there was going to be a potential delay due to additional damage that was discovered, but the car was still ready when originally promised.
The car was returned to me clean — inside and out. They even shampooed some spots on my carpet that may not have been there due to their work.

I have used Oro Valley Caliber Collision twice: about 2 years ago for some minor damage to a BMW 3 series, and just recently for minor damage to a Porsche Boxster.
In both cases they were courteous and professional from start to finish. They worked hand-​in-​hand with my insurance company, got us in quickly for an estimate, again for the repairs, called us with updates if need be, and most importantly the cars were repaired in timely fashion to just-​like-​new condition.
I’m not sure what more I could ask for. I will use them again if the need arises.

Update 3:
The final part that was to come in Friday came in. But it didn’t. «It was scanned in» at the PHX supply house Thursday but it’s gone. Disappeared somehow? They don’t know what happened to it. The only thing they stuck to was the 30^th. After all the lies the only constant was the 30^th. Today is the 2^nd. They are out of excuses.

Finding my (less than 2-​month old) parked Jeep with scratches all over it’s rear door was disappointing but fortunately the aftermath experiences went quite well. I was grateful for no injuries and the contact info left on my window. Through Internet research and the other party’s insurance (State Farm), I chose Caliber Collision to fix up my Jeep. The initial steps (first phone call to the next-​day review/​estimate appointment on a Wednesday to setting up my drop-​off and rental arrangements the following Monday) were quick and hassle-​free. I had the pleasure of working with Debbie through the entire experience. That Mon morning went by swiftly with quick paper work, additional body work review and a ride to the local Hertz. Though I received a few status phone calls from Debbie throughout the week, I really appreciated the daily (super friendly) text message updates. Completion was anticipated for that upcoming Friday but there was a slight delay due to their receipt of an incorrectly sized part. My car was ready that evening but due to schedule conflict I picked up my sparkly clean and fixed-​up Jeep the next day. As a nice time-​saver, CC had no issues with me leaving the rental there and they took care of calling Hertz.
Though any vehicle damage is saddening, I definitely recommend Caliber Collision for their excellent service and work.