Worst communication ever with the employees of this store. Brought in package on a Friday was not shipped until Monday. If someone has told me this at the time I brought it in I would have gone elsewhere, which is what I recommend you do. They called an hour after I brought it in and said they are not responsible for damage, listed value 1,000.00 — why not tell me this at the point of Sale?
John C.
Tu valoración: 3 Ormond Beach, FL
Nothing stands out for me when I have been here. The location has not changed in years and the staff is still very nice. It is not my usual location to send things out. I have never had añu problems with items that I have sent out from here but they are usually returns with pre printed labels.
Marlo And Mike D.
Tu valoración: 5 Palm Coast, FL
I often have to go to this safe ship to send out important documents for our business. I always have great service however today stood out for me. The man who helped me is named Dana, very sweet, professional and actually took the time to hear our story on the documents we were sending. Our bank loan for a Brand New Limo(first one in our 9 years in business) :). I was so excited and had to send the documents out for next day service. He found a way to save us a few $$. Honestly was Super Nice. Just wished he called me Mrs instead of Ma’am LOL. I think this place does a great job and every business has off days. I say this place has all ON days !! Every time I have gone I have received wonderful service. Thank you Dana, for all your help and caring demeanor !!! Really meant alot to me.
Margey M.
Tu valoración: 4 Houston, TX
This is an update to my previous review. Safe Ship’s owner, Richard Marsh, added money to ShipSurance’s paltry offer and bought me a new Lladro to replace the one that broke in transit to me. The new one arrived yesterday in perfect shape. It’s unfortunate that it took 7 months to resolve what should have been an easy insurance claim, but I believe the fault lies mostly with the unbelievably nasty folks at ShipSurance whose sole objective, it would appear, is to deny any and all claims and accuse the claimant of fraud.
Cesar Z.
Tu valoración: 2 Jacksonville, FL
It is definitely faster than USPS
Lindsey H.
Tu valoración: 1 Ormond Beach, FL
They are faster than the USPS, ill give them that, but don’t send anything with delivery confirmation. They don’t give you the confirmation number right away, and they ask you instead to leave your email with them and they will email you the number. Well, three times in a matter of 4 days, they emailed me with NO confirmation number. I sell on eBay, so having this number is important(not to mention you pay extra for it). They were able to look it up and give it to me the following day, but I wasted several trips to the store in order to get it. Unprofessional if you ask me, next time I’ll just wait in line at the actual post office!