Wok & Roll

The food here is usually good and we get takeout about once a week. Last night was an exception. I got a quart of their hot & sour soup, my favorite. It was really disappointing… no mushrooms and no tofu. None at all. You imagine it was pretty bland. If this is the way they are making it now, we will be going to another Chinese place.

Walked in 5;00 pm and placed order for beef/​pea pods, chicken fried Rice, cashew chicken and egg foo young. Was told by very young man working order desk that it would take less than 15 minutes. It took 45 minutes. With no apologies from anyone for the delay I left at 5:50, Sorry no tip

Food is Awesome here but the only issue is the customer service I don’t know if the front person is the owner or a coworker he was extremely rude also I ordered over the phone to be able to pick up and go but it was different. Food order was not place and then he expect me to wait 10 to 15 min. Not good at all Please treat customer right and with respect we as Avalon customer are the one the keep your restaurant running and making money.

Stopped by this place against my better judgement and others opinion. Biggest mistake. Walked into the place at 9pm with my 2 teen daughters, made eye contact with young man at counter said hello, grabbed menus and sat down. There was one customer in the restaurant and an older man eating in the back. The waiter sat down with the older man and began eating. So We sat there looking over menu. We sat there quietly for 5 mins with no service. The older man kept staring at me as he continued to eat. As we got up to leave the waiter jumps up and instead of walking towards us he walks back to the front desk and says have a good night. Summer Palace is my Chinese Restaurant of choice and I will never stray again.

My brother picked up some food to go. The food was just ok. He ordered shrimp fried rice and fried shrimp. It was not very good. He said he would not go back.

***review no. 500!***
I keep getting the menus with the discounts coupons on my door so when I was in the mood for some roast duck, the maverick in me decided to defy the 1 star reviews and try them for myself.
I called ahead to place an order for pick up. They gave me my total but didn’t say how long it would take. I arrived about 15 minutes later and only had to wait 2~3 minutes for the order to come out.
My order consisted of:
Vegetable egg rolls
Krab Rangoon
General tsos chicken w. white rice and
½ roast duck w. white rice
Everything, including service, was right down the middle okay; not great but not horrible either. For this I give them a solid 3 stars.
My only reservation so far is that I believe that I was shorted on the rice~I was expecting 2 sides of rice but received only one container of rice. So I’m not sure if this was 2 sides in 1 container or what… I’m mean, what if I needed it to be in separate containers? I may be back for the duck but its hard to say since I usually don’t do Chinese often.

So bad I returned the entire order.
Maybe it was a bad night but fool me once… I’m not wasting my time here ever again. Yuck
Edit: 10−5−13 Unilocal– I posted this 2 years ago– why is it showing I posted 3 months ago. What t

I found the wanton soup to be way to bland, Even with soy sauce. The noodles were also old, so I wasn’t to happy about that either. Now for the main course
General Tso chicken with shrimp fried rice. Well lets say this is no longer the place to come and eat. My wife’s plate came out a whole 15 min before mine and cold. The wonton soup was oily the noodles were greasy and the coke was flat. Worst yet was that the host knew the soda was flat and serve us. They did opened up a 2liter of coke and serve us after we bought it to their attention. All in all we will Not be visiting this restaurant again. Smh please don’t bother to come here !!!