Uptech Computers

I wish I could give UpTech Computers a rating LOWER than 1. I took my computer to them to remove a virus ($ 49 virus removal service). I took my computer to the Orange Blossom Trail location in Orlando Florida. They promised to have my computer back to me the next day.
The next day I received a phone call from them telling me that it wasn’t a virus; my hard drive had failed and I would need to put a new hard drive in the computer. Had I not had a warranty on the computer I would have let them do it — and paid them way more than the $ 49 I expected to pay. FORTUNATELY I had a warranty and told them I’d come pick up my computer — they then told me they had sent my computer to another location — so I could drive to Altamonte to get it. I was furious. I had taken it to OBT, I expected to pick it up at OBT. They said if I wanted it back at OBT I’d have to wait an additional day.
My college intern told me her boyfriend was very computer literate and I should at least let him take a look at it to be sure it really did have a failed hard drive as the warranty would not cover a virus. The MOMENT he turned the computer on he said it definitely was NOT a failed hard drive — it was a virus. He (a college student) took my computer home and had the virus removed by the next day.
I’m sure by this narrative of my experience with UpTech Computers you know how I feel about them. Had I had time on my hands I would have picketed their establishment.