Publix

I shop here for all of my groceries (unless I find myself over on Alafaya). I went in today and was completely awestruck by the staff. They’re always friendly and helpful, don’t get me wrong, but today, their customer service was phenomenal! First, I stopped at the deli and was quickly acknowledged by Claudia. She was all smiles the entire time and worked quickly. I then made my way over to the bakery. A nice gentleman named Dennis helped me. I wanted that 12 grain bread (soooo good!) and he said they would have to get one going in the oven and it would take about 25 minutes. He said they had frozen loaves and I decided that was fine. He gave me perfect instructions (which I just took the bread out of the oven as I’m typing this). My house smells like awesome now. Then I went over to the seafood department. The man that helped me was Adam. I had an inquiry about ordering fish that they did not carry in stock and he was very knowledgeable on the process. He took my information down, along with my order, and we set my pick up day for Sunday (wow, only 3 days away). I picked a few other things that they had on hand and some steak. He was very pleasant, had a very genuine smile and thanked me. I made my way down the cold aisle where all the other meats are and wanted to give some praise to Derrick. He was diligently cleaning but was aware enough of my presence to inquire if I needed help. Normally, any store you go to really, if employees are tasking, they avoid you like the plague. I eventually found myself down the cereal aisle and I knew they had sweetened condensed milk down there somewhere but I walked right past it. I asked Deangelo where it was and he took me right too it and asked if he could help me find anything else. Down the chip aisle, there was another employee, Lane, who was restocking shelves. He saw me making my way down the aisle and quickly moved the cart and asked if I needed him to move it out of the way further /​if he was blocking anything I wanted. I was all finished and headed for the check out line. The lines weren’t long at all. I didn’t even finish getting my items on the belt before the cashier was already beginning. My cashier today was Brooke D and the young man bagging was Andres. Brooke was polite and inquired about my shopping experience. She had a great smile and worked pretty quickly. Andres was careful with bagging my items appropriately, wrapped all of my glass items in paper, and neatly piled everything in my cart. He offered his assistance out to my car but I didn’t really need help.
This is hands down THE BEST Publix I have ever been to! I plan on reaching out to the manager (Scott) and hope his staff is well praised on their flawless customer service.

What can I say? It’s a Publix. Great deli, friendly staff, Redbox. I’ve never had any complaints about this store. Try the bottom round roast beef. It’s some of the best deli roast beef that I’ve had from any grocery store chain. The liquor store is nice and spacious. I don’t feel like I’m going to bump into the shelf behind me while looking at the lower shelf in front of me (tall people problems).

I can’t find anything wrong with this Publix. The entire staff seem very pleasant. They are always smiling and willing to help. The meat department will happily take special orders, make special cuts or larger packaged portions. The checkout staff are always friendly, easy to talk to and ready to assist bringing your items to your car. My wife and I actually seek out one cashier, Margaret, because she is extremely friendly and will let us know if we overlooked a 2 for 1 special or some other special sale item. I actually enjoy grocery shopping because of this store, it’s staff and their management.

Love this store and everyone is extremely helpful and will go out of their way to get you want you need.

Very nice staff from cashiers to floor help. Good prices, but could use more fresh seafood selection. Otherwise, good one stop shop. Publix fried chicken is the best!

Love how clean Publix is and fresh produce even though it’s more expensive than other grocery stores. Love their bogo deals

This is my regular Publix, it used to be an Albertson’s so the layout is a little different from other stores, but once you’re used to it it’s fine.
Produce here is good, while you always need to check your produce, I don’t find nearly as many problems here as I do at the Rio Pinar Publix. That’s the main reason I choose to shop at this store.
The deli counter is very good. I once had to pick up a massive order for a friend and they were amazing. My friend had pre-​paid for everything and sent me with the receipts to pick up, but the paperwork at the deli didn’t match up right. Rather than hold me up and drag things out they let me take everything without having to pay anything. My friend later returned to the store and straightened everything out. That is amazing service. Not many stores would trust their customers that way.
The organic foods section in this store is organized differently than others. Rather than have a «Greenwise» isle they have the healthier foods in a row that runs along the back wall. Other organic products are mixed in with the regular products. It can be a bit confusing at first, but I’m used to it. And you can always ask for help from the employees. They’re pretty nice here.

This publix rocks… not only do I go there to take advantage of their bogo deals, I go there as well to pick up my pharmacy subscriptions. There has been a few times no other pharmacy has had my prescriptions in stock all over town… Again and again this publix has saved the day. It is definitely managed right.

I ordered a special order cake from the bakery. There was an incident with the frosting on the cake between the time we picked it up and about an hour before the party. I called up and asked if I could bring the cake back in to make corrections. Not only did the bakery fix it but they redid the whole cake within the hour for me. Would definitely go again.

I love this Publix, especially the employees in the Deli department. They’re always so nice and accommodating. I go out of my way to come to this Publix because the customer service is great, and it’s large with a wide variety of items and the store is very clean.
A definite winner.

This is on par with other Publix that I’ve been to, although this seems to be on the larger side as it took over an old Albertson’s space.
The produce department is large, although you have to hit it close to delivery time or the veggies seem a little limp. The meat and fish department are fresh and no funky odors detected in the store.
This store seems to have the products that I use that other Publix don’t carry. So I run in here, so I don’t have to special order them!

Publix, where shopping IS a pleasure ;)