Precision Autoworks

We have been taking all of our family cars here for over a year. Unfortunately since our last dealings with them this month (August 2015) we will no longer be bringing any of our cars to them and we highly recommend you also do not bring your cars here. I took my car there for a problem with the AC, when I went to pick it up the dashboard was completely ruined. I haven’t figured out how to add pictures to these reviews, but if I figure it out I will post pictures here. It looks like dr Frankenstein got a hold of my car. Around all the AC vents and the main CD player etc the vinyl is peeled off and looks like someone tried to pry it off with a screwdriver or something! So I asked Tristan at the time of pickup what happened to the dashboard. He said «oh yeah, I knew that would be a concern. Whenever we move anything on the dashboard the vinyl peels off like that». So if you knew the work you were going to do would trash my car, I would have appreciated a heads up, that would have been the professional thing to do, but as long as the AC was fixed I could swallow the cosmetic damage, even though now if I ever want to sell this car I have to take at least $ 1000 off the selling price because of this. So I’m driving home (and I’m 39 weeks pregnant), and the car stops working — it jams up and cannot recognize the electronic key for some reason. So with the AC, my husband who is an electrical engineer felt it might be a shorted circuit from the way it was acting. He told them that when we dropped the car off. They said ‘no no, its the blower motor, we checked all the circuitry and its fine’. Then they replace the blower motor and guess what? The AC doesn’t work. You know what it ended up being? A short circuit in the motherboard. :-O yeah… I know. But it took them days to figure that out, and apparently they had to break open my dashboard to discover this, though mulitple others i have spoken to and shown the car to have said they did not need to break the dashboard to fix this. And somehow in the process of fixing that… they screwed up something electrical in my car. So in the end, we took it back to them to fix this new problem. And they told us ‘don’t worry, we will also do what we can to fix the cosmetic damage in your car’. Ok, I feel a little better, though nervous about leaving my car there again. We don’t hear anything from them… a week goes by, so we call them. Trinh says «the car is ready». So my husband asks ‘were you able to fix the vinyl’. He says ‘i haven’t looked inside the car’. …WHAT?! it’s been there for a week and you haven’t even looked inside it??? So we get there to pick it up and the finale to this disaster is they deny they caused the damage to the vinyl. Trinh says «the car was like that when we got it»…even though they told me they are the ones who caused the damage when I came to pick up my car the first time!!! Unbelievable. Look elsewhere for a mechanic. The mechanics who work there have changed and they are not as skilled as the ones who used to be there. And the worst of it, they are not trustworthy.