PC Repair Garage

Took my laptop there last week. I was having issues connecting to the Internet and instead of immediately taking it somewhere, I tried to fix it myself. Anyway, I broke it more so I took it in. I dealt with Scott. He was very nice and professional. I picked my laptop up the next day and it runs faster than it did before and I can also use the Internet again. It only cost $ 50, most places wanted to charge $ 120 just to do a diagnostic.

Fast, courteous service, fairly priced. Don’t price gouge for service, and took a second look free of charge after they repaired it and the problem came back up.

I really don’t know what the earlier bad experience reported on Unilocal was all about but I was quite satisfied with the service and products here to a degree.
I found I was in the neighborhood and needing a inexpensive laptop. I was able to purchase a $ 70 well worn laptop with little hassle and a 2 week limited warranty. I admit I did not thoroughly test the laptop before purchasing, and discovered that the battery unfortunately did not hold a charge well and after 2 weeks the hard drive was faulty. which in my experience was expected at this age of a laptop.
Nonetheless I returned the laptop expecting a fight. I was pleasantly surprised Mary the store attendant was in agreement with me that it should not have happened. I was able to trade in the old laptop in exchange for a newer one which was a good value for what I needed.
I felt this to be especially a nice turn of events because I have not usually received this quality of service with smaller independent retailers, especially dealing with used electronics.
Though the first laptop failure would have caused me to give this company a lower score, for the great customer service it has been redeemed.
I would shop here again.

We had a VERY badly damaged laptop serviced here and the results exceeded our expectations! The price was right and the repair was performed quickly even though a number of parts needed to be ordered.
We definitely wouldn’t hesitate to use them again!

Avoid.
Went there when they had their old location on 436. And every time before, they did stellar work, were quick & fair. We probably went there about 3 times in the last year for upgrade work or repair.
Something changed — particularly after they moved.
We recently took our tower to get fixed after a serious crash. During that time, we tried to call them for updates. Every time we called the technician was out at a «meeting.» Calls were not returned — we had to keep calling. After over two weeks, we were told we needed a new part. They were trying to order it from their distributor — we found it online and had it shipped. Two weeks more — admittedly part of the delay was due to shipping. Over a month later, computer is returned. We turn it on, and it crashed with a Blue Screen. Moreover old directories were duplicated so disk space was almost non-​existent. Stayed up the better part of the night trying to figure out why it was crashing.
I think what irked us the most was the fact that the technician never proactively called us. We had to hound them for updates. The technician was also never on site when we visited the store. So we had no choice but to call.
We ended up taking it to another shop that was open. Problem was fixed in FIVE minutes. Now the machine hums.
We’re never going back to PC Repair. If that was their goal to turn us off as customers — they did a good job. Nor will we recommend them to anyone.