Hampton Inn At Florida Mall

This hotel is right by the Florida Mall and there are plenty of restaurants and shops in the immediate area. The man working at the front desk gave me a list of restaurants in the area that was very helpful. The area did not seem to be the safest area, and there were a lot of panhandlers around. I definitely wouldn’t have walked alone at night. It’s only .6 miles to the Florida Hotel and Conference Hotel at the Florida Mall, but I didn’t walk due to safety issues and the weather (it was extremely hot all week and there were thunderstorms).
There is an outdoor pool (no hot tub) and fitness center. There is a complimentary continental breakfast. Some choices were the same every day (cereal, muffins, oatmeal, waffles, fresh fruit –both cut-​up (pineapple, oranges, grapefruit) and whole fruit (apples and bananas). Other choices varied: western omelettes, French toast sticks, scrambled eggs, hard-​boiled eggs (which were very hard to peel).
I did have some problems while staying there. When I arrived there was no one at the front desk. A man had been waiting longer than me, and he finally left. Eventually I called the main Hampton number and asked what to do because I had never had that happen before. They were able to get in touch with the only employee on the premises at the time, who came to the desk and told me he had brought extra pillows to guests. I recommended leaving a note when leaving the front desk unattended. That evening, after I had unpacked all of my stuff, I discovered that the internet in my room didn’t work. I called the front desk and was told to bring my computer to the front, so I did. My computer and cell phone picked up internet in the lobby, but not in my room. The man at the front desk then surprised me by coming to my room to see if it worked (he didn’t look at my computer, so I don’t know why he thought this necessary). It made me uncomfortable to have a strange man in my hotel room, and I tried to leave the door propped open. He said the router near the room wasn’t working and offered to give me a different room. Since I needed the internet for work and school, I changed rooms, which was a pain because by this time it was late at night. The next day the manager called me to apologize, which I really appreciated. He gave me the rate of the initial night, which was the cheapest night, for my whole stay. Additionally, one night I came back from my conference to discover there was no hot water in my room and I had to take a freezing cold shower. I don’t know what caused this; I reported it and it didn’t happen again. There were a few nuisances such as cleaning carts and laundry carts being left right in the middle of the hallway (making it hard to navigate around, especially with a suitcase or luggage cart), the woman working the breakfast area not being around to ask her questions about ingredients, etc.

Chose this location due to 1^st choice being unavailable because I waited to long to book after researching.
Checked in online.
Rooms were as expected. Typical Hampton quality.
Hotel was horseshoe shaped and only elevator is on 1 side closest to lobby. Really was only a problem when carrying bags to and from room on check-​in and check-​out since we were located on opposite side. Otherwise could park near closest staircase since only 2 floors.
Back gate being locked throughout stay prevented easy exit access to traffic light for left turns out of lot instead of making right and u-​turn at light.
Breakfast was usual Hampton fair. I much prefer the mini omelette over scrambled egg options available at most.
As other reviews pointed out, not the nicest part of town but I never felt unsafe.
Would consider staying again.

If i could id give no stars.
The staff is terribly unprofessional. I called to cancel a reservation and the man on the other line decided it was okay to yell back that it had already been cancelled.
I cannot believe someone could be so rude over the phone to a complete stranger. Considering i was looking forward to staying at this location im glad i did not.
Myself and family have worked in the hospitality industry for years and i could have never imaged an employee treating someone this way.

I love this location, i have been back to this location 3 times in a month. Standard hampton inn quality and service but what makes it outstanding is the location just off the florida turnpike, near to FL mall and situated around many restaurant area.
Will return.

Hotel is under renovation. Lobby breakfast area have unfinished areas but appealing they seem.
Room was ok. Shower pressure was ok. Water was warm and hot. Bathroom was well sized. Carpets felt dirty but look cleaned. I imagine they will update that too. TV and furniture is new.
Continental breakfast was nothing spectacular. Good for budget conscious. Waffles, bagels, egg English muffin thing, cereal, and pineapple that was not ripe and cored. Bananas apples oranges available.
Parking lot is small but adequate.
We had a room towards back and all the doors to come in did not work correctly. We had to go through front with out room key.
There is a pool but no spa. Pool is large for a few families.

Not the best Hampton inn to stay in. Surrounding area is sketchy and the interior was under construction with no signs stating wet paint anywhere. I found out the hard way it was wet.

Stayed here for three nights while on some business. The room was clean but the HVAC unit had so much condensation that the floor was soaked in a three foot circle around the unit. The internet in the room would not connect automatically so I had to call the service center to get the connection to work.
The breakfast buffet was good and varied in selection all three days.
The area around the hotel is known for street walkers and I saw a couple at night when I first checked in. Very close to the Florida Mall and the toll road.
Overall an ok stay but nothing special.

Bad choice for any stay over 24 hours. Few restaurants close if you are walking. Rooms ok… sort of 80’s aged. This one goes off the list.

Since my previous review, I’ve stayed in Orlando multiple times and only once was this hotel still the best priced Hampton in the area. What’s worse, the others have been seemingly newer with friendlier staff. Still a good value at $ 60 or 15,000 HH points, otherwise it is just 2 stars.

I wouldve gave it a 5 star but our room had a slight musk smell, besides that They have a grand 5 star entrance feel. Check in was a breeze, fridge & microwave in room & beds are sooo comfy! The hot breakfast was tasty. Basic eggs sausage, make your own waffle. Breads, fruit, juices, cereal, oatmeal. Breakfast area stayed clean at all times. The pool area is nice & clean as well. I am very particular about places I stay in and cleanliness is a must! Linens, pillows & beds are very clean. Vending machines at night are sold out of water & other drinks. Location is near airport. There are several places to dine at within walking distance. This is a great place to stay at with family. We prefer Marriots but we are satisfied with this hotel overall.

Booked my stay via
. My mistake. I booked a non-​smoking room, but Orbitz booked a smoking room, and I did not know til I reached the hotel. All the non-​smoking rooms were booked out. I had a pregnant wife, and could not stay in a smoking room, so I asked if there was anything I could do. They informed me that if I cancel, I would have to pay a cancellation charge, even though I had booked and made special notation for non-​smoking. I guess it’s not to hotel’s fault. So they had found a handicap non smoking room for me. Booking with Orbitz also denies you the opportunity to accumulate points on my Hilton HHonors card.
The room was fine til I took a shower. The drain was clogged, which flooded the bathroom floor. I was still grateful that they accommodated for a non-​smoking room and made due. Got a bit on our nerves after staying in there for a week.
There was one day that the room was not cleaned and bathroom supplies not stocked, so I took it out of the tip at the end of the stay, on the table.
One of our mornings at the breakfast bar, an employee making the food cut herself. She was crying profusely, which I felt terrible for, but they held her in the breakfast area for 30 minutes making it awkward for the guests to eat their breakfasts’ in peace. Luckily I got my food first also before they ran out. They should have placed the hurt employee in a back room to keep the commotion to a minimum, and when taking pictures of it for possible worker’s comp and liability, the supervisor should have been more professional and taken the situation elsewhere.
The electronic lock doors for the rooms are a bit screwy where you can only open them by turning the handle up. Carrying bags and souvenirs, it is a fair bit more difficult to turn a handle upwards.
Not the worse Hampton Inn I stayed with, but the 2^nd worse.

The hotel itself is fine. If there is ANY issue with the management, they are absolutely TERRIBLE.
I travel approximately 150 – 200 nights per year. I’m the Company CEO. I rarely have a problem with a hotel. We booked a block of 4 rooms for 2 nights. The hotel was more than ½ empty.
I was at the front dest when my colleague checked in so I know they confirmed for 2 nights. Somehow, the management made a mistake and had his room booked for only one night.
When we returned, they had taken my colleague’s belongings out of the room, put them in a plastic bag and sent them to lost and found. No phone call to me, no inquiry (I was at the hotel most of the day).
Mistakes happen… but when I asked the mangement, they insisted that they had acted properly, would not aknowlege that they may have made an error, and were totally inhospitable.
Hilton Hotels was just as bad or worse. I would never stay here again, and may drop Hilton from any further company business.

I rate these places based on comparable quality hotels. This is not the Biltmore nor Waldorf Astoria and they don’t pretend to be, so you shouldn’t compare them to such. With that said, I found it clean and you can’t beat the rate.
The hotel is not your typical Hampton styling as other reviewers have stated. It is a bit quirky… but not in a bad way. It’s clear that many families use this as their home port for their Orlando vacations. So, you’ll encounter a lot of kids with a mix of business travelers.
With all of the kids, the noise in the hallway was about my only concern. I tend to try to turn in early during business trips and as we know kids often have trouble controlling their enthusiasm and volume which I’m sure is further amplified by the fun they must be having down here in Orlando. It also didn’t help that my room was right near the door to the outside pool (which closes at 10pm). So, if that is going to be a bother for you, make sure you ask for a room away from the pool.
I read at least one reviewer comment that it’s not the greatest area. I had no concerns on that front. The parking is well lit and the general area didn’t strike me as being shady. Yes, within a couple of miles down the road there are adult entertainment establishments… but welcome to Florida! It seems wherever you stay down here you’ll be within a couple of miles of such venues! :)
My room was on the first floor and I had no Wi-​Fi access problems. I noted other reviewers had concerns about that. Maybe they’ve boosted their signals. There is no Business Center which may be a concern to some although, in my experience when there is no business center, the front desk can usually help with printing or copies. The USA Today newspaper is not delivered to your door but rather is available for free in the lobby. I actually like this far better than room delivery as I only usually read the paper while eating breakfast.

If you’re looking for an inexpensive place to sleep, then this place will more than serve its purpose. It’s a good place to use as a one or two night sleep stop — clean and without any hassle. Free parking, internet, and a hot breakfast… it doesn’t really get cheaper than this, but not ideal for theme park vacationers or those needing more than the basics.
Pros
Free Parking, internet, and hot breakfast (partial list: bacon, sausage, eggs, waffles, etc)
Nice lobby area
Clean room: bed linens looked washed and bathroom was clean
No smoking property
Quick and friendly check-​in
Cons
Property is located in/​near a commercial area — strip clubs within a few miles… not dangerous but not exactly a vacation destination
Might not be ideal for your travel needs, for example: you might want to stay closer to a theme park or want a little more amenities/​luxury
I’ve paid more for less, so I was actually surprised by the value and the cleanliness of the hotel. If you wake up early enough to have breakfast, you’ll save yourself ten bucks to start the day and you get to see the other guests at the hotel.
In response to the «sketchy neighborhood» comments: yeah, I can see where they are coming from, but it’s not really that bad if you’re driving through and need a place to sleep. It seems to be a tourist hotspot because I saw a couple of buses parked out front. The rooms are non-​smoking, so when I went to the parking lot to smoke my cigar at around 1:00am, the security guard was there within a few minutes to check on my suspicious behavior.
I used the room to sleep for a few hours before driving to Fort Lauderdale. I probably wouldn’t stay here for a theme park vacation but it’s definitely a great place to crash for a night or two. Very nice for a budget hotel — key word: budget hotel. I would rate this place between 4 and 5 stars when comparing to similarly priced hotels.

I stayed here earlier this month while in town for a convention. I was a little nervous after reading the reviews but was happy with my stay.
+I took the city bus to the convention center and back and it was super easy to bus back and forth to the convention center, the bus stops were very close by.
+Super cheap.
+The staff was friendly.
+The breakfast was pretty standard motel breakfast food.
+My bed was comfy, the room was clean and the TV and internet worked perfectly fine.
+I appreciated the food options that were basically in the parking lot (since I didn’t have a car!)
–Water pressure was not great in the bathroom, toilet had kind of a weird flush.
For what I paid for the room I was expecting a lot less than what I got, so I was pretty happy with my stay. I was traveling alone and felt pretty safe here as well. Also a note that the workout room does have weights now. I don’t know that I would stay here for another convention as it is a bit out of the way and it was a bit pricey to get to and from the airport. I have no compliants and definitely feel like I got a bit more than what I paid for.

How people can write what they do about this place and STILL give it 3 stars is beyond me.
This place is DISGUSTING, GROSS, DIRTY, CRAPPY, (fill in the blank) The first room was FILTHY and the internet + TV didn’t work…
The second room was a little better HOWEVER breakfast was crappy, etc etc (see all the comments below)
DO NOT stay here! There are plenty of other inexpensive hotels in town!

A reasonably priced hotel for overnights in Orlando. The Internet was hit-​or-​miss. But who needs Internet in a city so insanely full of entertainment? Get out and live a little! The rooms were clean and the bed exceptionally comfortable. Breakfast was lousy… open and serve sweet rolls, cold bagels and a 2-​slot toaster for 50 or so people, lukewarm coffee. Best go out for breakfast. The pluses outweigh the negatives while staying in Orlando. Stay here for the bed and price, not the free breakfast and internet.

No business center. Poor wifi, mo wired connection available unless you sit in the hotel office! The halls smell like an ashtray but the room was clean. Fine for turistas, but not the spot for business Travelers.

This would be a great hotel… in the third world. All it needs is faux Greek statuary, a fountain and a «raining» hot oil lamp (remember those?) and there you have it. It looks like a Hampton Inn but at its heart it’s something different.
Upon entry you are greeted by the purple neon lit ceiling (the idea is good, the execution doesn’t quite work) and the excessive smell of cleaning agent. Check in was uneventful and the staff was friendly enough. But the hotel was missing many small details that matter to business travels like myself.
The free Wi-​Fi only worked in the lobby and not in my room. There was no business center. The fitness room had treadmills but didn’t have any free weights (although they had the stands for them– with nothing on them, seriously). It’s almost as if they thought of adding a workout room at the very last minute and forgot to finish it. The breakfast is the usual nuclear Hampton food, but seemed below their minimum standards.
The location is good, close to the Florida Mall and if you’re just here for the recreational Orlando experience, I guess it’s fine. But if you’re traveling for business AVOID this property. They’re not geared to meeting frequent traveler’s needs.

I wrote this in thier survey. Sorry, but they asked:
*No hardwire internet connection — Wireless was only accessible near hallway or in bathroom. Reported no signal to staff but no response. It was not fixed and no communication as to status.
*Needed a complimentary wireless-​to-​cable converter as advertised. Was told by staff that they were all stolen or given out.
*First Hotel (not motel) I visited in 15 years with no alternate Business Center. This plus the above rendered this hotel useles to me.
*Bulbs blinked in bathroom. Had to remove all but one
*Beds squeaked. Could not sleep
Housekeeping staff was exceptional. Everything Clean and Cleaning staff very pleasant.
Hampton is very close to the Convention Center and I thought Hamton would be aware of the needs of business people. With the Hilton name and the web page advertisement of amenities, I did not expect lower standards than discount hotels.