Came here for a repair. While repair being done, a young gentleman broke away from what he was doing to ensure we were being helped. It’s Wed, Nov 4th, 7:30 pm… so they can see who was on shift… I’ve been to many places where the customer service couldn’t care less if someone’s standing around. I was very impressed with him representing Fossil! Will recommend this store often.
Benjamin Y.
Tu valoración: 5 Fremont, CA
Was out here on a family vacation and decided to stop at this store and take a look at their automatic men’s watch collection. The staff was very helpful and put together all their automatic men’s watches for me to try. What really surprised me were the prices. They were 50% off what I saw at the Fossil Store at Universal Studios. Eventually, I found a men’s watch that I liked from their collection and purchased it. Now came my next surprise. I didn’t expect that they were going to size the watch for me while I was still in the store. So within a few minutes, I had a new automatic men’s watch that fit me like a glove. This store carries everything you just can imagine from Fossil. Clothing, purses, watches, etc. A great selection with even greater prices. If the Fossil company is reading this, I want to say that the store staff and their manager were some of the most professional and polite retail clerks I have ever encountered. If you are in the Orlando area, and are interested in purchasing items from Fossil, you cannot miss this store. Your wallet or purse will regret the extra money you spent for full price at Fossil stores like the one at Universal Studios.
Cecille R.
Tu valoración: 5 Winter Park, FL
I stopped in recently while shopping at the outlets. The big sale sign in the window drew me in and of course I couldn’t resist. All of the store associates were super friendly. I was greeted by each of them and they each informed me about the sales going on in the store and were never pushy at all. I loved that they let me browse in peace. Fossil sells high quality leather goods(for men and women), jewelry, watches, sunglasses and other accessories. I checked out a table of clearance that was an additional 70% off of the regular price. And I kept eyeing a brown leather crossbody towards the front of the store that was so timeless and classic. Plus it was an additional 40% off. The marketing folks know what they are doing. There are long mirrors conveniently located next to every section so of course I tried it on. And fell in love. I ended up purchasing plus a few clearance items. The girl behind the register noticed that the crossbody was ringing up a different price from what was advertised and adjusted the price which I appreciated. In addition, Fossil overs a year warranty on all items which I appreciate. Shows that they stand behind their items. Great experience and I will definitely visit again if I’m back in the area.