FedEx Office Print & Ship Center

Horrible customer service for the Southside Concourse Kinkos. I was astounded to be in this state of the art Convention Center and need a computer for a quick emergency email, only to discover that this international chain anchored here to SUPPORT convention services has such antiquated computers and outdated browsers. For 40 cents a minute, I would expect more from this multi-​billion dollar company station. Internet Explorer and Firefox would not support even support
. I was unable to do what I needed to do and spent almost $ 20 trying. I was only able to begrudgingly receive a five minute credit of $ 2.00. In addition to this, the air conditioning was out of service. The staff couldn’t be more disinterested in helping out or at least trying to turn my experience around. Really disappointed to have even wandered into this shop, and even more disappointed to have wasted good money on nothing.

Amazing service especially at the convention center. Last minute items left behind for a conference I’m glad fedex office is at the convention center to help me out. I don’t mind paying the higher fees for the convenience well worth it!

Are you looking for a place to drop off your FedEx Ground package with a pre-​printed airbill? Don’t come here.
First, the Unilocal directions will lead you to a dead end in an adjacent parking lot about a half mile from the convention center.
Second, it is a quarter mile from the parking lot to the location deep inside the convention center.
Third, this particular FedEx location has some bizarre rule that you have to pay them $ 10 to accept your small package! They don’t care that you already have a FedEx account and you already have a shipping label on the package. You still have to pay them $ 10 to accept the package. If your package is over 5 pounds, it will cost even more.
Drive the extra three miles to 7200 S Orange Blossom Trail to a real Kinkos/​FedEx Office where you can drop off the package for free. It is not that far out of your way to the airport.
We’ve used FedEx exclusively for all of our shipping. When I searched for a dropbox near the conference hotel, this location appeared with no warning about the surcharge.