Annabelle Nails

Went back recently. No chip and even gel nails chipped in less than 4 days. Salon was freezing. Rarely anyone in there. Just declines more and more.

I got acrylic nails done here and they were way to thick and very uncomfortable. I went to another salon right after to get them fixed.

This is the only salon I will ever go to. My no chip manicures last forever and the pedis are amazing. Not to mention the cleanliness of this salon! Contrary to other horrible reviews, the customer service is phenomenal at Annabelle’s! I usually request Christian, but I have never had an issue with anyone there. I find that it always helps to spark conversation with your manicurist. Be friendly and you might just have an amazing experience, too.

Best salon I have ever been to. Very friendly professional staff. Will be back here!!!

I just want to tell everyone about the worst customer service I’ve ever recieved at Annabelle Nails in Orland Park. So bad that I feel the need to tell everyone. It takes a lot to upset me. Today I wanted to treat my mom to getting her nails done. She works hard and hasn’t ever had a nice manicure. Annabelle nails opened up next to my work (on 143^rd and Wolf) not too long ago and i always wanted to try them out. We go there and I grabbed a menu from the front of the nail salon. I told them that my mom wanted to get the Deluxe Manicure and I would be getting the basic manicure.
I’m in the chair for about 8 minutes and she’s already putting my base coat on to prep my nails for polish. She completely skipped out on any lotion/​hand massage. Never was I told to go wash my hands. I’m thinking «okay maybe there was a miscommunication and she thought I only wanted them cleaned up or something and not a full manicure. I don’t want to make a fuss because I want my mom to have a nice experience.»
The entire time I’m getting my nails done I’m watching them work on my mom. Only 15 minutes has gone by since the time we walked into the place. Usually a manicure would last at least 30 minutes, especially a deluxe manicure. They are prepping her nails to be polished and at no point did they do the «crystal gel activator», «dip into warm paraffin wax», or «finish with a lotion. «All she got was nail shaping and the exfoliator. They finished up with our nails and as we we waiting for them to dry I told my mom that they didn’t do half of the things that were on the menu and asked if I should say something.
The lady walks up and tell us the price was going to be $ 50. I opened up the menu in front of the girl and pointed «the menu says it includes this, this, and this for these manicures.» She immediately got defensive, started raising her voice and told me it was an old menu and their parafin machine is dirty but if we want we can do it for an additional $ 9. (It really made no sense and it was hard understanding her broken english.) I said calmly «well I was under the impression we would be receiving this, this, and this and paying this price for it. We didn’t receive half of what the menu said. and therefore I don’t think I should have to pay full price. Either I want a discount or you’re not going to get my business again.» She crossed her arms like a little kid with an attitude and said «that’s fine, I don’t care.» By this point I’m just stunned. I ask «who is your manager?» She says «I’M the manager.» By this point the argument was getting really heated. I say «well I do hair at Hair Cuttery a few doors down and I am asked about 10 times a week if you guys are any good. We have a lot of clients and it would be a mistake to give me poor customer service and treat me this way. I’ve never seen such horrible customer service in my life especially from a manager.» She says «I don’t care, i have a lot of clients too!» I say «okay, you can take my money, but this is ridiculous. It says on your menu in the front of the store what your services are, but you don’t complete them and charge full price. That’s false advertising. I’m letting everyone know.» She says «that’s fine, whatever!» And I walked out.
Really lady? I was just dumbfounded. The place was so shabby inside with a little kid running around. This place really can’t afford losing any business, especially just opening up in the middle of Orland less than a year ago. I’ve never been treated so disrespectfully. I’m not the type of person who looks for free stuff, I just really felt ripped off and treated so poorly, especially being a first time client. So basically I just wanted to let all you ladies from Orland/​Homer Glen know to not go to this salon unless you like extremely rude management, low quality work, and having to pay full price for half finished work.

When I get no chip here it lasts the longest I’ve ever had on my nails. And they have the best service.

Its hard to find a nail place in the Orland Park area that is open before 10 AM. This was the only place open at 9 AM… so I thought I would give it a try. Great choice indeed. I believe the girl that took care of me her name was Kristen. She did my no chip manicure well worth the $ 37. I see someone say that was high…30−35 is the going rate, plus it’s Orland Park. Kristen was honest, and helpful. Also, fixed up my nail that I broke last week. She mentioned to only use IBD for no chip, so I will be on the look out for that. If I’m in the area and need to treat myself to a pedicure or no chip again I would definitely go there again!

I have been coming here since they opened (don’t know why I didn’t review sooner)
Best customer service I have ever had at a nail salon EVER! They will never let you leave unhappy… providing you let them know. It is a family business so they care a great deal about what they do and make you feel like you are part of the family too.
Of course all businesses have their busy moments but these guys have the right idea when it comes to quality work AND service :-)

Jan. 2014 (gave it 4 stars) — I love the ambiance, cleanliness and staff (a great family place-​named after owner’s young daughter), but it does seem expensive for area. However always accommodating to get in without wait (usually no wait) and ample parking (plus away from annoying LaGrange traffic). 143 & a little west of Wolf. They do give great manis, gels, no-​chips and pedis too. Also helpful with picking colors and offering advice. Ask for grandpa for foot massage… best! I wish they would lower prices a bit and offer coupons. Also they are friendly and speak English very well.
Update March 2014-I’ve sensed a big dip in the friendly factor, attention, and quality. Just make sure when you get your nails done you are clear with what you want and don’t just let them decide. I almost walked out with the worst gel french manicure I’ve ever seen. As in too much white and it started way below skin so fingers looked stubby. Nail was half white and half nail color. I didn’t really pay attention as it happened and then it was too late. Wish they just did one and showed or asked what I prefer (some like lots of white I guess). Ended up getting color instead and two nails are super lumpy… kinda seemed like a result of ego bruising. They always say come back if u want it fixed… but I shouldn’t have too. Might start looking around. Keep me posted if they turn it back around.

Very expensive. Had a manicure with no chip and it was 37.00. Won’t be back.