Panera Bread

Just another Panera.
The parking situation sucks around lunch time.
Service was fine. Those working at the register would rather talk amongst themselves than with customers, and were moving rather slow considering the lunch rush hour.
They forgot my pickle.

Ordered the you pick two, chicken noodle soup, chicken salad sandwich and soft drink, quick in and out healthy Luch, all tables were clean and properly bussed. Hot soup, fresh bread, I’ll be back again.

I’ve given this location three chances, thinking maybe the time before was just a bad day or a fluke.
This is my third time going, and getting a salad. And this will be my last time. I pay $ 7-​$ 9 for a salad that’s better than one I could get at a drive thru. The salads I’ve received have been way below what I would classify as quality food– typically thrown together, missing key ingredients (such as dressing the first time, avocado the second time). Today there was HALF of a handful of lettuce in the container.
I’m a regular at other panera locations and have never had my *regular* salads prepared in such a sloppy way, as this panera prepares them.
Disappointing.

This Panera location wins the worst customer service award. It is unfortunately the only one near me. Every time I walk in I can anticipate 1 or 2 situations:
1) There is a line out the door and only 2
Registers are open while other workers meander/don’t acknowledge the customer.
2) There is no line yet I wait 10 minutes until a worker decided to acknowledge my obvious presence or until I have to ask someone who is standing right in front of me counting cups to ring me up.
One manager seems to just longer around the food pick up area. Everyone’s aloof attitude may have something to do with management.

This location has good food but some of the stupidest workers. I frequent paneras often and get the pick two with soup in a bread bowl. The girl behind the counter (small girl with brown hair and clumpy mascara) told me I’m not allowed to have a bread bowl with a pick two. When I informed her that I get it all the time and that it’s usually just a dollar or so upcharge, her response was that there’s no button on the computer for the bread bowl with a pick two, so I can’t have it.
I was in a hurry so I changed to a salad, and some weirdo behind the kitchen counter was loudly and horribly singing some God awful song probably thinking he was being entertaining in a positive way but I thought quite the contrary.
Won’t come back to this location.

Always on point. Never a bad experience. Had the pesto veg soup and vegetable Mediterranean sandwich light hummus no onions… Try it out! The tomato basil is AMAZING!

It’s a chain so your differences among locations fall into these categorkes: quality of staff, cleanliness /​layout and freshness of the food. This location is great in all but one, layout. The place simply lacks enough outlets and is frustrating. I have come up with a personal business rule. If I am at a place to do work on the fly and cannot find an outlet I spend my money elsewhere and leave. In this day and age that is expected as a norm. So if I walk in and no outlet, my money goes out the door with me. Panera and any chain should have outlets at every table or risk watching customers leave without spending their money.

We are big Panera fans and tend to look for them when we travel so that we have a dependable meal.
This location is much better than it was.
It went from excellent to bad to now… improved.
It’s clear they went through some staffing and management changes and are on the upswing again. Whew, that was a close call!
The kids are constant on their order of grilled cheese or buttered noodles. They love the organic yogurt tubes and are always clamoring for a smoothie or a cookie… Or a cupcake.
I’m in love with the tomato mozzarella panini sandwich. But I’m a frequent salad and soup girl.
Hubs is a frontega chicken kinda guy.
We’ve gotten holiday bread when it’s in season and random bagels and pastries as the need has arisen.
Constant and dependable… what more can I say?

For a chain Panera Bread seems to bring it home for me. Lots of healthish meals and if you want a quick bite, their pastries are fresh. The dining room has a nice layout where you can enjoy free Internet. Been coming here for years and plan to continue :)

Artichoke spinach soufflé n café mocha fantastic!

I really like this Panera. Being a chain, the food is about the same as all the other locations I have been to, but the employees here are super nice and friendly. I also like the layout of the dining area.

Always good service, always fresh food, allways good taste, sometimes tables and chairs don’t get cleaned. Free WiFi! I like it — going there once or twice a week. One of my favorite chains for food. I’m a fan…

First time at a Panera Bread and the food was food. It was very busy when I was there, which is always a good sign for a restaurant. I gave three stars because their menu is very complicated. A friend and I went there and we each ordered from the menu and the lady asked each of us many questions offering different options. While options are nice, there seemed to be too many.
I also had a hard time understanding the girl who helped me, because it was loud in there and she spoke too fast and mumbled a bit.
I’ll return there again, perhaps at a less busy time.
But the food tasted great all around.

I’ve said it before and I’ll say it again: Panera Bread is by FAR my favorite chain restaurant out there. Their soups, salads and sandwiches are consistently GOOD, and when I try new items, they never cease to exceed my expectations. I can never go wrong with the Italian Combo sandwich and a bowl of broccoli cheddar soup. They also have incredible clam chowder (only served on Friday’s) and a great tomato soup. I also thoroughly enjoy the Asiago Roast Beef sandwich and the Frontega Chicken. My girlfriend will go on record saying that the Asian Chicken Salad is among her favorite salads in existence. I’m not a giant fan of their breakfast/​bagels (for a better bagel, try Mannie’s in Lake Orion), but their coffee and café drinks are amazing – I’ll take them over Starbucks any day – if only they could add on drive-​thru.
So, as someone predisposed to hate chain restaurants, Panera Bread I cannot hate – in fact I love it.
Oh, and did I mention they have free wi-​fi! Great place to stop off and do some work…