Reproductive Science Center

Update:
I am writing a follow up review because with the assistance of Dr. Rosenbluth, we are pregnant! I can’t say enough about the excellent care I received working with Dr. Rosenbluth. He is one of the best doctors I have interacted with. He actually cares about his patients and wants to see the successful. We worked with a case manager, Devronne and she was amazing. I never had to question whether or not Devronne would call back or follow up. Without fail, Devronne would call me and follow up with email confirmation of our conversations.
In life, you come across people that impact your life so greatly and they may never know how truly blessed you feel to have known them. I hope that Dr. Rosenbluth and Devronne know the immeasurable impact they have on their patients lives.

I highly recommend RSC, Dr. Rosenbluth and the staff here. I loved the smaller site in Orinda for my care, had a great experience with the nurse case manager I worked with Mary. I found the care to be highly individualized compared to getting my fertility care at Kaiser, where I worked with a different nurse every day to manage my case. I can’t tell you what a relief it was to have an actual appointment for the monitoring of my eggs, that was incredibly helpful as I could plan my work schedule easier. Though I didn’t end up getting pregnant, I still appreciated the care, it was not their fault my eggs were not genetically defective due to my age. However, the way they handled the process, the appointments, the treatment, preparation, monitoring my egg development, scheduling, harvesting, PGD testing. From start to finish it was professional process. The only part of the process that was not smooth was in the billing/​financial aspect. My bills were not written clearly and that caused me to have to drive back and forth a few times. No one spoke to me about insurance clearly so that caused me to go through insurance hassle on my own. Other than that I would and have recommended them to many friends who are going through this process of fertility treatment.

Fyi: I’m writing under my husband’s page because I never write reviews and have not signed up for a Unilocal account but really wanted to leave a review on my experience at RSC. A few days ago I went in for an HSG which was performed by Dr. Wachs. First, let me say that of course I’d googled to find out what to expect and got a varied range of experiences. I expected it to be mildly uncomfortable but tolerable. I’d received instructions prior to the procedure to take a painkiller one-​two hours before the procedure which I did but I still expected it to be somewhat eventful. Guess what? It was not. My recent experience having my teeth cleaned was way worse. ha! For real, I even believe my last pap smear was more eventful. Another thing — it was over so quickly I doubt I’ll remember to mark it as a life event… ha.
I am very impressed with RSC and let me clarify that my main doctor is Dr. Willman who is just awesome. She is really knowledgable and takes her time explaining everything. Every time I’ve had to go in I’ve been treated well and you can tell the team is meticulously coordinated — no lengthy wait times or shoddy service. Life is already challenging enough, it is great to receive top-​notch medical care without having to worry whether the doctor cares or is best suited to address your medical concerns. RSC has assembled a great team and I wish them the very best!

We ended up at RSC after a referral from my OBGYN. From start to finish, the entire office, process, staff, everything is well run. Each person there seems genuinely happy to be at work and everyone is on task and knows how to help you. Dr. Weckstein was fantastic — he personally called whenever there was a result to be discussed and our assigned case manager, Kat, was thorough and always made sure we knew what was next. I’m thrilled that we ended up at RSC and highly recommend it for anyone who needs fertility help!

Where do I begin?! I had a really awful experience with fertility treatments with my former OB and asked my PCP for a new referral and she sent me to Dr. Willman at RSC. About 6 months ago I had my first appointment with her and they reserved a full hour for me with the doctor. She did an ultrasound on the first visit and they walked me through EVERYTHING. Dr. Willman was very forthright and available. She is very knowledgeable and I really feel like she not only cares about my goal to start a family, but my general health as well. The customer service was OUTSTANDING throughout our 6 months of treatment. From all of the nurses, office staff and my fabulous case manager, who ALWAYS called or emailed me right back and went above and beyond on more than one occasion. I have never had such great service or care. I am really excited to report I am in fact pregnant and have RSC and Dr. WIllman to thank for this. I wish I could get all my prenatal care with them. HIGHLY recommended — ten stars!

I came to RSC from Lane Fertility for my FET. RSC was half the cost and twice as friendly and at least 10x as helpful. Dr Rosenbluth was honest about the science around bed rest vs no bed rest post transfer. What I should or shouldn’t do to give me the best chances of a healthy pregnancy.
And Mary Fried, my nurse, was an unwavering advocate, calling Lane Fertility to try to get my records multiple times a day for weeks on end. Fostering good relationships with the records staff there (while I just got angrier and angrier that my records were incomplete, that the lab at Lane Fertility was dragging its heels and generally being utterly unhelpful).
If you’re looking for an IVF doctor or facility. Start here. End here. You’ll not find a better, more professional, kind, and uplifting place to go make a family.

I could not be happier with RSC and especially with D. Rosenbluth and his team.
I had issues and tried to have a baby for more than 2 years. My first consultation was in May 2013. 4 months later, I was pregnant!
He did a great job and I am very thankful. I highly recommend this doctor. Believe me, you will be in very good hand.

Love Dr. Rosenbluth and his case manager Jessica. They were so great to work with, patient with all my questions, and open to brainstorming next steps. I liked going to both the Orinda and San Ramon offices, they have everything dialed in with all their processes which took a lot of pressure and stress off an already stressful situation! I am due with a baby boy in about one week and couldn’t be more excited and thankful. You’re the best RSC!

These five stars are mostly for Dr. Rosenbluth, whom I can’t recommend highly enough. The rest of the practice is great, too, though I had a few hiccups in the beginning when I felt like I just needed more information/​organization than people could give me and I went through a very frustrated couple of days. But I’m realizing, having also started down the road at both UCSF and PFC – and switching courses from each due to incompetence/​impossible scheduling/​cost and unctuousness on the part of PFC – that the nature of the beast at fertility clinics seems to be a little bit of disorganization. This is probably because of heavy caseloads and the fact that you can’t schedule effectively if you don’t know what’s happening day to day, which often, you don’t until an IUI or IVF cycle starts. So, once I was on the calendar and started at RSC, the customer service became top-​notch, the support was excellent, and things felt as easy as they could be when you’re doing something as mind-​numbingly challenging as IVF. Snaps to Rachael, RN, for being loving, generous, and accommodating.
But back to Dr. Rosenbluth – I really think he is excellent, and I’m writing this review before we know whether things have worked out so it’s untainted. What I like about Dr. R is there has been no false pretense – he is a straight-​shooter, who told me exactly how possible/​impossible it could be to get me pregnant – while also a calm, cool willingness to move forward. I have felt throughout that he genuinely cares about me and my case, is realistic, and has done everything he could to get me pregnant. In the past couple of days there have been difficult decisions to make, and he’s patiently stayed on the phone with me for 10 – 15 minutes each time, talking to me as an equal, helping me weigh the pros and cons. He’s a total doll, and I’m grateful to him whichever direction this goes.
On a logistical note – I was concerned about the accessibility of the Orinda clinic and having to drive through that dumb trafficky tunnel every day for weeks on end, but the clinic is a 5-​minute walk from BART and turned out to be much easier than negotiating the city, if you’re in the East Bay. There will be drives to San Ramon involved, but you can handle it.

I am an RN and so bedside manner along with customer service is extremely important to me when choosing any medical facility and/​or doctor. I cannot express enough gratitude I have for RSC, especially Dr. Susan Willman and her medical assistant Jennifer Alvarado! We have been trying to get pregnant for about 5 years now before coming to the realization that we may need medical intervention to get there.
Upon my initial consultation with Dr. Willman, she was extremely patient, caring and warm. I was impressed with her knowledge and time taken out to answer my questions. She was able to diagnose me with PCOS and hypothyroidism and placed me on Synthroid to correct it, then after 5 weeks move on to Clomid. I didn’t even make to the Clomid! The synthroid was enough to balance my hormones and boom I got pregnant just after 4 weeks of being on the medication. Dr. Willman was thorough enough to check my progesterone level when I initially found out I was pregnant and was proactive in making sure I was supplemented. I just had my last appointment with her today as I am 9 weeks and 2 days pregnant. I was quite sad to leave such a caring and competent practice.
I can’t forget about her medical assistant, Jennifer whom is the contact person for Dr.Willman. She is extremely efficient, warm and exudes great customer service.
I highly recommend RSC. You may have to wait a little bit over your appointment time as the practice does get extremely busy, but you just have to be understanding in the sense that all of the doctors in this practice are trying very hard to help a tremendous amount of couples get pregnant.

I can not express how incredibly grateful I am for RSC. We had been experiencing difficulty getting pregnant (I have PCOS) for some time and a co-​worker of mine (who was pregnant) recommended I give RSC a try. After multiple failed cycles with another doctor I finally took her advice and met Dr. Rosenbluth. He is honest, caring, and is a complete professional who truly knows what he is doing. Their entire staff is so welcoming and helps you through the whole experience with helpful advice and big smiles. They offer a nurse/​medical assistant who is assigned to you case, so you always have someone to ask questions who knows you and your story 100%. Mine was Jessica and I’m pretty sure she is an angel from Heaven. It didn’t matter how many times I called/​emailed with ridiculous questions/​worries — she was always helpful, fun, and professional.
All in all, after one single cycle with RSC we are expecting our first baby. We cannot be more thrilled with the help we received from RSC and I honestly cannot recommend them enough!

I saw Dr. Rosenbluth at the Reproductive Science Center last year to help with my fertility issues. He diagnosed our issue accurately and helped guide my husband and I through our options in a very clear and thoughtful way. Dr. Rosenbluth is a warm, kind, thoughtful and supportive physician: just what we needed while we were going through an emotionally difficult time. He answered all our questions and made sure we were taken care of through every step of the process. I would recommend him as a physician whole-​heartedly.

I have been a patient of Dr. Willman’s since 2010. She has seen me through surgeries, IUI, IVF, and a frozen embryo transfer. When our attempt at IUI was unsuccessful, Willman was the steady rock of knowledge and compassion that my husband and I needed. In 2012, after a successful attempt at IVF, our daughter was born :) Recently, we did a frozen embryo transfer and just confirmed with an ultrasound that we are pregnant with our second child! We are forever grateful to Dr. Willman for making our dream of having a family come true!

I could not possibly recommend Dr Rosenbluth any higher.
He is a consummate professional. He helped us work through more problems than an algebra book, and he was kind and supportive throughout. He was generous with his time, and extremely knowledgeable.
And it worked. His efforts were successful, in spite of some pretty challenging odds.
In addition, RSC is extremely professional and responsible. Their support staff works for their patients. But I’d go to Dr Rosenbluth if he was a one-​man operation.

I gave one star to RSC at first due to lack of communication and patient care on their behalf.
However, after switching to Kaiser for my further treatments I quickly realized that both clinics are the same. These are businesses and I am just another number. They want profit.
Now I have a few treatments lined up at Kaiser in Walnut Creek and I hope to become part of their success statistics one day.
The bottom line is that it doesn’t matter if you use Kaiser or RSC. None of them would hold your hand or even remember your name. RSC is a little more about action and Kaiser is more about planning and being precise.

Dr. Willman is as great as everyone says. I had fallen through some administrative cracks in the first few months I was under her care, and it seems that it was mostly because of the nurse I was assigned. I wrote a fairly negative review here and the customer service side of the business got in touch, which got me some attention from RSC, but still didn’t fully solve the problem.
Fast forward a couple of months, and I found out that I was pregnant in the month before we pursued treatment (we were going to seek treatment through a different group of doctors, because of the customer service snafus with RSC). I was out of state when I found out, and because I’m high-​risk, I needed to be monitored. I couldn’t get a local OB to see me until 8 weeks, and the only docs that would order labs for me were at RSC. I did have to go through the customer service side to get attention, and it took me three phone calls (that same nurse was really a dead-​end for me), but since then, they have been *very* attentive and helpful.
Moral of the story: If you decide to use RSC, get direct phone numbers for nurses you need to talk to. Stick by your guns on everything, and demand attention when you need it. Once you figure out who is reliable there, it seems like you can get good treatment.
Good luck in your journey — trying to conceive can be a stressful time, and getting good customer service makes it better! Once I figured out how to navigate RSC, I was glad to be their patient.

RSC has a lot of positives — they are very efficient and professional. they have a team that responds to calls/​emails/​questions, they keep their appt times on schedule, etc, etc. I have decided to not use them anymore and see another doctor for one main couple reason. they are a factory, so if you don’t fit in the spectrum of what they know, they shuffle you along to the next process (IUI to IVF to Donor egg). they don’t encourage some of the holistic approaches like accupuncture, certain vitamin supplements, etc. if you are ready to do the levels (iui to donor egg) as they come up, then its a great place.

I saw Dr. Hinckley in Orinda. I found her to be caring, competent and she has a great bedside manner. She and her nurse, Jennifer Phillips always returned all my phone calls and emails promptly. Both of them always explained things thoroughly, and I’m the kind of person who asks alot of questions. I had two prior failed IVF’s and was diagnosed with adenomyosis. Dr. Hinckley properly diagnosed my adenomyosis which was misdiagnosed for fibroids with my two prior IVF cycles.
Dr. Hinckley successfully treated my adenomyosis prior to my IVF cycle, and I am now 8 weeks pregnant with twins! My 5 year struggle with fertility has now been a dream come true thanks to RSC!
I highly recommend RSC and seeing Dr. Hinckley. I found everyone from the Dr. Hinckley to the staff to be very caring and professional.

As the many above reviews state– RSC is fabulous! My RE was Dr. Susan Willman who is absolutely amazing. She is so extremely knowledgeable, always takes the time to answer your questions and take you step-​by-​step through the choices and procedure. I have PCOS and knew I would need some assistance with becoming pregnant. Upon our first visit she was so reassuring and confident, instilling instant trust in her and establishing the foundation for a wonderful patient-​doctor relationship. She is exceptionally thorough and truly leaves no stone unturned. I felt 100% confident in her as a doctor (something I can’t say I have ever felt before).
Our journey began with the discovery of a Uterine Septum (which no other doctor had ever identified in 20+ years of GYN appts). She herself performed the Hysteroscopic Septum Resection surgery to remove the septum and we then began fertility treatments. We tried 2 rounds of Clomid but my uterine lining was too thin and I overstimualted on that med, so she decided that injections and an IUI were the better bet. Well. .. . I got pregnant on our first try of Follistim and IUI. I am now 8 weeks pregnant and so sad to have to be leaving RSC (they only follow you until about weeks 8 – 9) :(SO SAD!!!
I felt very attended to at RSC and dealt with many of their nurses and doctors while there. They have all been fabulous. Seriously, this is the BEST medical facility I have ever been to. They run an exceptionally professional and seamless ship. You will not be disappointed in this center. Truly, they are top notch and I feel so fortunate to have had them available during this journey.

Not to get too personal but if you are having fertility issues, I would highly suggest using Reproductive Science Center. They have offices in Orinda, Fremont and the main office is in San Ramon. I was referred here by my OBGYN and I found them to be caring, sensitive, and thorough. I saw Susan P. Willman the Orinda Medical Director as my main Dr. and she was fantastic. I found everyone there to be caring, sensitive and very professional. Good luck with your journey.