Kristi Doberenz DDS Inc.

Dr Doberenz is terrific. Great staff in the office. Very responsive and professional Highly recommended.

Let me start off by saying that Kristi Doberenz is great! I went to her to get my teeth cleaned and had great customer service at that time, however what happened after that led me to leave this review. I originally got my x-​rays done at Concord dental and had them emailed to this dental office. I was suppose to receive a follow up after they received my x-​rays, but I never did. I was busy and did not follow up with them and was surprised I didn’t hear back. After 1 ½ months or so, I gave them a call and spoke with Darcy. She said they never received anything from me and was looking through their email. Then she said, «Oh here it is! We found it in our spam mail.» This didn’t really bother me, but thought I would mention it. Then I was waiting for approval for some work from the insurance company. Darcy left me a message regarding the work. I called her back and told her I didn’t know I would have to pay so much. I asked her if they can waive my portion or break up the cost. Darcy started to raise her voice and give me an attitude. She seemed frustrated and impatient with me. She said «Well that is why we find out in advance about the charges, so there’s no surprises. So do you want the work done or not? You seemed like you were in a rush to get the work done.» I don’t care if she was having a bad day or not, but excuse me! Your in the customer service field and if you can’t be friendlier then you should start looking into another field of work! I decided to go back to Concord dental after this incident and didn’t call them back. All patient’s deserve respect!

Dr Doberenz and staff have provided excellent services to my 92 year old father as well as my family for twenty years.

My family and I have been seeing Dr. Doberenz for over 22 years. I actually look forward to my appointments because it feels more like a friendly visit. Everyone is professional without being stuffy or arrogant. The staff are always up to date on training on the latest equipment which not only provides practical application to modern dentistry, but makes every procedure more tolerable and less invasive for the patient. I always leave smiling because not only have my teeth become healthier, but I’ve had such a pleasant appointment.

I am so happy with the service at Dr. Doberenz’s. The hygienist is amazing. I credit them with helping me to keep my teeth. They are vigilant and have been proactive re: caring for gums and teeth.

Dr. Doberenz is amazing! Totally skilled and honest, funny, great staff, great location. What more could you want?

Such a friendly and welcoming environment! I never thought I’d say this, but I actually enjoy going to the dentist if it means visiting Dr. Doberenz and her staff! The dental hygienist is so sweet and makes me feel comfortable and calm during the entire appointment.

Very welcoming and friendly staff. The dental hygienist was gentle, but very thorough; my gums didn’t bleed at all. I am impressed and will certainly return in the future. Overcoming dentist anxiety feels great! Highly recommended. :)

Dr Doberenz is a great Dentist. She has a very nice staff and the office is always neat & clean. As one reviewer said they don’t try to up-​sell but will recommend when & if necessary. The Hygientist is great with very skilled hands. I feel very comfortable going to there office. I feel at ease with them and feel that they know what they are doing and they try very hard to please you. Parking is always easy. I feel so lucky to have them close by.

I recently moved to the area and had to leave my old dentist that I had been seeing for years and sadly had to find a new dentist. I was happy to find Dr. Doberenz through a friend’s recommendation. As far as dentist appointments go, I found my visit with Dr. Doberenz to be pleasant and efficient.
I showed up early for my appointment and I was seen right away. Dr. Doberenz was very sweet and attentive. She found a small cavity from my X-​Rays that my previous dentist had missed. Nelly, the dental hygienist, was very thorough. When I went back for my cavity filling, I again did not have to wait at all and I was in and out in 30 minutes.
The office is clean and simple and the staff is friendly and knowledgable. My previous dentist’s office had separate rooms for each exam so I found it odd that all the exam chairs here are out in the open in one big exam room so you feel as though your appointment is being broadcasted throughout the office. Even though dental information may be less private for some people, I still found it uncomfortable to be eavesdropping on everyone’s exams.
Overall, I found my experience to be positive and I will be coming back for my regular check ups.

Can’t say enough good things about this place. Chipped my tooth early this morning and they were able to get me in right away and get me fixed. Big thank u.

Dr. Doberenz and Dr. Der are great. No up-​selling going on here. In fact, I had to ask them to sell me one of those fancy electric toothbrushes they had on display.
Our family has had great experience and service from them and the entire staff. The office is nothing fancy, but it’s clean and there is always parking in the lot out front.
The Docs have done various work for our family, cavities, cracked tooth, crowns and everything turned out fine. The staff is always so friendly and pleasant to work with, I would recommend them.

I never thought I would like going to the dentist but I just found a great one. I am fearful of dentist but they made me feel very comfortable. The staff is great also they are very attentive to my need. My teeth feels so clean now, hygienist is very gentle and thorough.

I am a former employee and current patient of Dr. Doberenz. I will continue to bring my family to her office because I know first hand that the business and treatment practices here are forthright and trustworthy. The staff is friendly and prompt. There is hardly ever a wait to be seen. Nelly, the hygienist, is the best! She’s thorough and professional. I love this office and highly recommend it!

Love love love Dr. Doberenz. Very kind and painless!

There needs to be zero stars for this one. So glad to read the other posts as it validates our experience with this shoddy/​unethical dentist. She always tried to SELL unnecessary procedures and actually got mad at the patient because work she did kept failing! Then charged every time for the failed work to be redone. After a few rounds with this nonsense, run, run run.

I have had many problems with billing at this dentist. They have told me that I am covered by my insurance when they knew they were out of network. When I pointed this out they said that they are «covered» but only at 20%. Thanks for telling me. And just recently they sent me a bill because they billed the wrong insurance. As another poster said they are very very x-​ray happy, they are also happy to not tell you that you are not covered and have you pay out of pocket. The dental work is fine but the customer service and, I feel, dishonest business practices has made me decide to never use this office again.

Dentist work was OK, but not fabulous. Any other dentist could do the same work and for much cheaper. Prices are a premium and business practices seem a bit shady. I could never get a written estimate, was billed numerous times, nothing was ever explained or followed through on. Office staff were horrible.

Will never go back to this dentist again. My daughter had a baby tooth filled & the filling keep falling out (3 times). Got charged every time to replace the filling. I guess her work is not guaranteed? Also took x-​rays everytime I went in there. Insurance did not cover. Had to pay out of pocket. New person at the front desk every time we went in.