Hi-Tek Nails

do not go here to get your nails done!!! terrible service, totally un professional, and skill level is aweful!!! i’ll say it again… do not go here to get your nails done!!! if i could give it negative stars, i would!

Used to love going here, but the service has declined. Twice now I’ve made an appointment for two only to wait like we’re walk-​ins. We came in as a pair both times and after waiting forever, we were serviced one at a time. What’s the point of an appt. I was a regular, but unfortunately not going back. I’ll find a salon that values me as a customer.

First time in my life that I haven’t tipped for service. My daughters took me for a belated Mother’s Day treat – I sat between them and waited over ten minutes for service while they were worked on. The gal that FINALLY came over was rude, acted put out over having to work, and left me to work on someone else as soon as she polished my nails – I was left with tissue between my toes that my daughter took out for me. I will never go back again, which is unfortunate because I’ve been here before and never experienced such poor service. Technician name of Sue? Not sure, but doesn’t matter. SUCKED :-(big time.

Ok so I’ve never had a pedicure before… until today. My mom, aunt, uncle, and I all went to get one. My uncle bought us all the deluxe special which includes massage. I have to say I was really impressed even though I was ticklish at times. The woman who did my pedicure was very nice and had to tell me to relax a few times. It also helped that she was cute, haha.

Love it here, always professional, timely and the salon name hi tech suits it for their awesome design skills

I’ve been coming here for 2 years now and lately the service has been getting worse and worse, not to mention my favorite nail tech quit her job because the owner and her got into a fight. The owner isn’t the most pleasant, but whatever. Came in on a Monday night and I happened to get the owner to do my pedi 1. He didn’t ask which pedi service I wanted so I just got their basic one. 2. I like to have my nails filed NOT CUT 3. He was wearing rings that kept scratching me so when he was massaging my legs it was anything but relaxing 4. He has this weird thing with cracking toe nails and it hurt the first time let alone the second time he did this. 5. My toes look like a little kid did them I’m now having to look for a new place to fix the «work» he did and my toes are super short, because he didn’t listen when I said no cutting

Service is awesome here! Let me just say, they have a HUGE selection of colors here! There were so many that I had a hard time picking! I had to ask the manicurist to pick for me. She picks out a color and shows me. Voilà! It’s like she knows me already!
I noticed that she put three coats of color. That’s super awesome! Most of the places I have been to only do two coats. Also, the manicurist was gentle and my nails/​fingers didn’t hurt. She took her time with my nails and I didn’t feel rushed at all even though I told her I needed to leave by 12:30pm.
I would recommend this place!

Still enjoying the great service. Consistently happy with my acrylic nails and gel polish which lasts f-​o-​r-​e-​v-​e-​r! Luv the stone pedi with great massage.

I am giving one star because I had a very uncomfortable experience here. The woman doing my nails was wonderful and very professional. The owner of the salon took it upon himself to get into a fight with her as I was getting my nails done. He pointed in her face and was highly unprofessional. She, without hesitating, finished my nails and then proceeded to quit her job. She could have left in the middle or done a horrible job, but she did not. I will not return to this place due to the owner and his disrespect and lack of decorum.

The owner of this establishment is a joke! He is extremely unprofessional. I had TWO occasions where I had to call into make an appointment only to find that my appointment was not written down and I was turned away and told to come back at another time when he wrote my appointment down. The next time I called, he was extremely rude when I asked if he wrote down the appointment and when I came back, he made it extremely uncomfortable. Since then, I called only to get voicemails and having to leave messages for two days in a row, only to have my messages not returned. This was the final straw. I’m done with them and won’t beg anybody for their business or to give them business. The only reason I did, was because Tina was awesome and I didn’t want her to lose the business but I can’t take it anymore. Sorry Tina but your boss is too rude to keep continuing to come there.

Horrible service! Don’t even bother to make an appointment cause they won’t be ready for you.

Started going here when it opened mainly because it was affordable and near my house. The actual nail and pedicure process is done very quick and cattle like so if your going to relax this is not the place. If you need your nails done quick you need to make an appointment because the line is long even with a ton of staff. The staff is very rude as well, the man that runs the counter screams at everyone about leaving tips, its the strangest thing I’ve ever seen. I leave annoyed with sub par nails. If thats not enough reason to search for a new nail salon the fungus infection I received there was my braking point. I don’t care how busy I am, I will never go here again!

Definitely going to say my last visit was less than enjoyable. Actually, the worst experience I’ve ever had getting my nails done, EVER. Made an appointment for my little sister and I to get our fingernails painted at 1 pm, showed up 5 minutes early, walked in, sat down, and no one even said hello or acknowledged us whatsoever for 5 minutes. They finally started doing our nails at 1:45. It was not that busy in there, appointments apparently mean nothing. One of my friends had an experience here where they made her bleed and she refused to come back, I should have listened to her when she told me this because during the time the lady (don’t know her name) was supposed to be fixing my cuticles she tore off two pieces of skin on the side of my finger, which was nowhere close to my cuticles, and it was incredibly painful. I started bleeding so much she had to get a cotton ball to stop it. Once she got the cotton ball, she dipped it in acetone and then pressed it against the open cuts. Acetone is not meant for putting into open wounds. That made it hurt so badly I was almost in tears and she never even apologized. Although she did make fun of me by mock crying and saying «Mommy, come help me, it hurts» when I looked back at my grandma. The nails ended up looking decent but it’s hard to bring that into consideration at all with the terrible circumstances of the visit. No one could pay me or my family to return here which is unfortunate because we all used to come here pretty often.

This is my first time coming to this place.
The first expression is not bad.
I like how it is decorated. It has a relaxing feel with a touch of elegancy.
They play music videos in good variety which is nice:-)
The prices here are a high, they charge per nail design which I haven’t heard of. They talk to u in English which is a huge plus and are actively involved.
Not sure if I would come back at these prices.

Went in a week ago to get a pedicure and came out with a toe infection. Really annoying that I paid over 30 $ and now I’m left with a swollen infected toenail. Shouldn’t be that hard to clean tools and make sure the employees know what they are doing. I knew when she was digging at my nail for more than 5 minutes that something was going to go wrong. I will not be coming back again. And I will spread the word about getting an infection. Terrible that I can’t enjoy my pedicure let alone even walk at the gym because of this.

I’m giving 5 stars for my manicurist Tammy. she is the best person I found here. (Ive went to everyone here) I use to go to Jim until I got her on a day he wasn’t there, and I’ve stuck with her ever since. Haven’t had many great experiences with the other manicurist there. But since I’ve been going to her for the past 7 months (I get my nails done every two weeks) and I have no complaints. If you’re looking for someone with talent she is your go to person.

Jimmie (manager) was rude, rude, RUDE. I asked him why he changed the music Muzak and gave me a dirty look and told me «your not the only one in here! That older woman comes in here ALOT»
If you go to Hi Tech Nails, see Tami. She’s amazing and does a great job.

I have been a customer of this shop for some time… I loved the work and especially Tina who usually did the art work on my nails but customer service is soooo ooo much more important!!! If you are ok with making excuses for unprofessional behavior this is the shop for you! I tip each nail specialist that works on me $ 5.00 every time I go in for months! … I always make an appointment and today I made an, appointment for 3:30 and no-​one even acknowledged me by 3:55pm!!! I left. I deserve better customer service from people I have been loyal to for months…

Tina is really quick. The price is also very fair. Definitely would recommend this salon to a friend!

I had posted a great review, but just looked at my nails, which were filled less than a week ago, and they look like a 4 yr old put press on nails on me! Omg I’m mad! They are actually embarassing and look close to lifting. BOO!