Pampered Pets Day Spa

I took my lion head here to get nails done and she was so good with her. ill not take her anywhere else again.

Nice to know this place is finally under a new responsible owner. The 2 previous owners were horrible, especially the first one. Talk about one rude woman. No customer service skills whatsoever or people skills. I dealt with a couple of the girls over the years and you could tell they were embarrassed by her. Nice to know she has moved on and left the business. No one needs a tweeker grooming their dog!

I was a client of Pampered Pets Day Spa before ownership changed. Unlike many of their customers, I was satisfied with the quality of grooming, except for one time, when the regular groomer was not in and the owner allowed her husband to groom my dog.
However, I recently took my Chihuahua in to see Melody, I believe, and the place looks GREAT! Admittedly, before, the facility was not an aesthetically pleasing, but if my dog is treated well and groomed to my expectations, I don’t really care what the place looks like. That said, I think the upgrades and renovations say a lot about Melody and her team’s desire to make the entire grooming experience a pleasant one. It is cleaner, and more inviting, and I must admit I felt better about leaving my dog (my fur-​child) while she was groomed.
My dog receives a basic package of care: bath, shave, nails filed, paws shaved, anal, glands, teeth and ears cleaned. When I picked her up, I was very pleased with the quality of grooming. Next time I will emphasize that her paws be shaved even closer, as the hair grows out so quickly and becomes matted, but other than that, the groom was well above par.

We took in our 7 year old Westhighland terrier, Chopper, and Melody gave him the best grooming of his life. She was very professional and courteous. Our dog felt comfortable with her the whole time. We will definitely go back.

I would like to thank Melody for not only doing an AMAZING job grooming my cat but also for the great care that she takes with each of the animals she grooms. She was incredibly sweet & made our little guy really comfortable… she even gave him one last come out when I came to pick him up. I will definitely be back!

Highly recommended! I am a veterinarian and very picky about my dogs’ grooming. Melody is the best groomer I have ever found. My dogs never get stressed by grooming here. One of my dog has very sensitive skin and never have irritations here. I live in gardena, but worth to drive there.

I am very disappointed!!! I called on aThursday, left a message about boarding my dog Sunday night. A woman called back on Friday and I asked if I could board my dog Sunday night an pick up Monday evening. My husband and I show up Sunday and they are closed!!! This woman confirmed with me 3 days earlier for Sunday night!
If they can’t even get their hours straight why would ANYONE trust them to care for their pet??? If I could give them a negative I would! I had to cancel my trip to Catalina, thy totally ruined my day, I do not like them AT ALL

I called this place a couple of months ago & If there was a negative star I would give it to this place based solely on the phone call I made to book an appointment. I always do my research first & came across a review on another site that said the woman who answered the phone was rude & unintelligible. .. so true. But I figured maybe that person was just upset or something.
I called on a Saturday morning & the woman who answered sounded exasperated, rushed, and rude. I could barely understand what she said when she answered the phone. I asked until what time they were open & she seriously said. .. whenever we are finished! I said I m sorry what was that? And she said whenever we’re finished grooming, I don t know, 3pm maybe, whenever we’re done! I said so I’m guessing you have no available appointments today? And she said NO especially not on a Saturday, everyone wants to come in on Saturdays! I politely said thank you & hung up. I would NEVER take my dogs to this place!

Just left the place, my dog was hesitant at first but they knew how to handle him. I will be back again. Loved the service and shop.

Just picked up my dog from getting groomed. Prices were reasonable. $ 35 for bath, nails, etc. $ 10 more for trim. The grooming took about 1 hour.
He is short haired so his shave was a little difficult to do, but considering that, it was done pretty well. My dog has a problem with tear stains, and I was disappointed to see that those weren’t cleaned up at all.
But he smells good and didn’t seemed traumatized by the experience!
I’ve come here a few times previously when they had more of a shop where you could buy treats and accessories. They’ve downsized now. They’re mainly doing the grooming, boarding, and have very few things for sale.

My mother-​in-​law has been taking her dogs to this place since it opened, after following the owner Holly there after she left the vet’s office she worked for. The place is cute – with outfits, snacks and all the frilly things people love to spoil their dogs with. But I took my golden retriever there when we went out of town and I needed to board her. I didn’t care about tutus and pupcakes, I needed to know my dog would be happy while we were gone.
Holly encouraged me to visit before I booked my dog’s stay. She gave me a tour of her place, showing me where the dogs sleep, the open area they play in during the day, and even the little TVs she has for them to watch. She has great, SPACIOUS crates for the dogs to sleep in at night, too. She made me feel at ease right away – as this was the first time I was leaving my baby!
We booked bailey for a 6-​day stay, and when I returned, I had a very happy, sweet and clean doggy. Holly gave Bailey an extra bath because she got so slobbery playing with her puppy friends that were also staying at the spa. They administered her daily medicine for me, too, so I didn’t have to worry about her being taken care of.
The best thing about Pampered Pets for me was that they are located right across the street from Yorba dog park – so my baby got to go to the park twice a day for playtime.
Pampered Pets offers grooming, day care and overnight boarding. The owner has cameras so she can keep an eye on the dogs when she’s not there at night, and is diligent about taking care of each of them. SHe had several dogs there who stay with her quite often, so I know that there are other people who trust them, too.
They take all sizes and breeds, and they are careful about which dogs they group together. It’s so much nicer to take my dog here than some place that will leave her in a cage all day!
Oh, Holly also takes CATS, although I haven’t left mine there yet (I usually have someone check in on them, but the puppy needed more attention!)
All in all – great prices, wonderful service and a comfort to know there is a nice place to board your pets!

Update: The owner’s name is Holly, by the way. I don’t know her personally, I just know that she handled the situation with my dog very poorly and that I would not recommend her establishment to anyone who cares about their dog!

We used this place a couple times. Our dog never smelled bathed after we got him back. He smelled bad with spray to cover it up. The last time we took him the owner yelled at my husband because our dog pooped while they were «grooming» him. We never looked back. Now we take him to Wagon Train by the Pacific Ranch Market. Margret charges less and our dog always smells like he has had a bath.

We’ve had our Shiba Inu for about 6 months. He has only been to the groomers twice including this one. The first groomer was our vet. They did an ok job. He smelled great, but they didn’t cut his nails enough AND they didn’t trim his fur any where including around his private ares. So… I decided to try a different place. Plus I don’t want him to associate the vet with grooming because he’ll be going to the groomers more often than the vet.
I dropped him off about 10am on Wednesday morning. He was ready for pick up by 11:30am. They were very quick. The atmosphere is very relaxing. There was a big dog lounging in the «lobby» area. He was very calm.
I was very satisfied after picking up Soba. He looked great. They trim the fur from around his butt and private part areas. They also did a good job trimming his nails where it wasn’t as long. The only thing I didn’t like was how he smelled. It was very strong baby powder smell. I’m not sure if it is shampoo or spray they put on him after wards, but it was very strong.
Overall, I’m very happy with this place. His bathing cost about $ 45. A bit more expensive than the vet but while worth it. I’ll be coming back again.

Because it’s been a while since I’ve reviewed a pet place, I searched my way through Unilocal to see what I’ve missed that’s not waaaay out of my neighborhood (sorry, LBC).
And this is where Emma and I ended up. The lovely furball has been unintentionally scratching people recently because her nails have grown out quite a bit. We can groom her and bathe her at home, but I’m drawing the line at nail trimming.
For just a nail trim, you don’t need an appointment. They did a good job. My animal hospital’s techs tend to trim too little (so it would be grown out again soon) and when we tried PetSmart once, they trimmed it too short. Plus, unlike prior experiences, this place actually filed down her nails a bit so it’s not super scratchy and sharp when they handed her back to me.
When I came in, a mellow Cavalier greeted Emma and me. A larger dog (maybe a Shepard mix?) was relaxing on a giant dog bed and later, I discovered a quiet chihuahua camouflaged on the doggie couch with the stuffed animals. All three had no leashes. That was kind of cool because it really did seem like a waiting room at a spa.
In the waiting area, there were lots of frou frou dog clothes, carriers and beds. However, they were rather pricey (even compared to places like Muttropolis and Three Dog Bakery) but then they didn’t necessarily have a lot of sizes for each design. This is why I docked them a star. They did have some interesting dog beds, like four-​poster ones. Very posh. They also sold dog cupcakes and cookies.
Aside from basic grooming, they do massage therapy, day care and overnight boarding. The staff seemed really nice. I «met» three of them as I was waiting. Two other people came in to get their dogs while I was there so I’m guessing they do a good job. A poodle that was getting picked up while I was waiting was very clean and white. His fluffy poodle hair was nicely trimmed into a neat round-​ish shape.

Who would think that our pets could also spend the day at a spa. Spoiled! I love this place and so do my dogs. They are located in the Ralph’s shopping center on East Chapman. It’s a great place. You can drop off your cat or dog in the morning go to work or whatever and pick them up in the afternoon. The shop is huge. They also carry gourmet food, jewelry for the pets, and the most amazing luxury bedding… The services that they offer range from basic grooming, medicated bathing, massage therapy and aroma therapy grooming. I’m jealous. Prices can get pricey.
I would suggest phoning and booking an appointment. They book up pretty fast.