Orange Family Dentistry

so i got a groupon for teeth whitening. was told it was going to take an hour. ended up taking 2 hours. uhh ok? when i was done the girl never handed me a mirror to look at my teeth. after 45 minutes the chair was extremely uncomfortable and hurt my head. also when i was done the girl never took my water cup or hand me a tissue. my teeth look great being in pain. but it seems my whitened teeth dont last long? no tvs so i was bored for two hours. i had never been here before so i had no idea how to enter. lovely place but i think ill go somewhere else. my teeth were white for less then 2 days lol wtf

Dr. Berger contacted me and stated that he would direct his staff to correct the charge. I took 1 star off my review for the hiccup. Other than that, I believe this dentist office deserves a good review for anything else.

I got a Groupon for the Zoom whitening back in December and when I called they were all booked with appointments so the earliest I could go was April. Kiona (?) was the one who did the Zoom on me and she was very informative and friendly. She advised me of the steps she was going to do instead of going all. I’ve heard nightmare stories about Zoom and how patients don’t get informed about the teeth sensitivity/​pain afterward (disclaimer: hurts like a B*TCH after a couple hours. never had such intense teeth pain before. Tylenol/​ibuprofen doesn’t even help relieve the pain. if you have sensitive teeth, beware) but Kiona was sure to let me know of any pain or zings that I may experience throughout the procedure and after. I had 4 15 minute sessions and Kiona brought me a blanket for my legs in case I was cold which I thought was nice. They didn’t try to sell me on any procedures or products, which is a plus. The office is clean and has abundant parking.

Dr. Berger & his staff were OUTSTANDING! I needed an emergency tooth extraction and they were able to get me in within two days! Waiting room and office are gorgeous. The staff greets you as if you’ve been seeing them for years. The technology the office utilizes is current to advanced. I found my new dental home. :) Thank you, Creator of all beings, for leading me to this place!

This review is I’m regards to the Groupon for the zoom teeth whitening only! I have not received services other than that. The office is very clean and the staff is polite which is why I gave two stars. The zoom teeth whitening was so not worth even the Groupon price! I saw no improvement in the whiteness of my teeth. The worst part was the pain that I experienced about 3 hours after the whitening I was in so much pain I left work early. Maybe the pain and money would have been worth it if my teeth actually looked white but nope. Not worth it and would not reccomend. PS. They do make you sign papers warning you about pain that may occur especially if you have sensitive teeth. It just came as more of a shock since the amount of pain was so extreme!

Been going to Dr. Berger for about 3 years now and find him to be one of the best dentists I’ve ever had. All my fillings as a kid are breaking and needing replacement. Because he can blow up the x-​ray of your tooth to something like a bazillion percent, he was able to replace one of my old cavities without using Novocain! Was in and out in 15 minutes! Amazing!
Office staff is super nice and very professional. Office is all fairly new so it’s super clean. Never a problem finding a place to park. Highly recommended!

Just wanted to update– I have since been back for more cleanings and have had nothing but great experiences, and I am very particular about my dental cleanings. I also brought my boyfriend here for his first cleaning in several years and the hygienists and dentist treated him very well. I will continue to bring as many friends and family members in here as I can, because in a county where I’ve had some horrible health care experiences, this is a shining example of what a dentist office should be like. The ladies at the front desk are also very nice and down-​to-​earth.

Since the numerous positive Unilocal reviews brought me here, I have to share my experience that was so much in contrast. I actually reached out to the dentist himself via email to give him a chance to remedy the situation, but he never responded and instead cancelled my cleaning appt I scheduled at my first visit without informing me. Since then, the filling he did when he placed my crown for the second time has ALSO fallen out. To say the least, I’m not returning.
Here’s the email I sent him on 7÷31÷2015, which details it all:
«I wanted to share the experience I’ve had at your office in case you weren’t aware. It’s quite lengthy, but I believe it’s important for you to have a clear picture. The main gist is that at first I was beyond impressed, but am now not sure if I would return.
Since we changed insurances at work, I had to find a new dentist. I felt lucky to find your office, which was conveniently located and had great reviews on Unilocal.A few months ago I came in for my first appointment/​cleaning, and was on cloud 9 afterwards. Everyone was very friendly, including yourself, and I couldn’t stop bragging to my family about how I found an even BETTER dentist than the one we had been going to for years, and practically giving your contact information to everyone I knew.
At that first appointment you informed me that I needed a few fillings replaced and a crown on a tooth that I had a root canal on– all of which had been done years before so it didn’t come much to my surprise. Before leaving, I made an appointment to „handle everything at once“ (according to the receptionist).
I came back a few weeks later for that appointment, at which time a temporary crown was placed (which I wasn’t aware would be the case), and one of the two fillings was done. You told me we’d do the second filling when we placed the permanent crown so I „wouldn’t have to have a second shot“ (but it felt very much like you just didn’t want to do it then). However, since I would have to come back anyways that I hadn’t expected, I didn’t argue.
Two weeks later, I came back for my permanent crown and that second filling. Prior to my appointment, the receptionist called and asked if I could come earlier, which I was unable to do since I was coming from LA for work. She said that was OK. I arrived and within 5 minutes the permanent crown and was placed and I was „done.“ I asked the dental hygienist about doing the second filling. She disappeared to the front and then returned saying that I hadn’t „made an appointment for the filling, only the crown“ and I’d have to come back AGAIN for that. I went to the front desk and the receptionist told me that you were rushing out to a meeting at CSUF for your son, which is why the filling couldn’t be done.
Reluctantly, I made yet another unexpected appointment for the filling that should have been done at the second appointment. But prior to that appointment, less than a week after the permanent crown was placed, the crown literally fell out and I bit down onto it as I was sipping my drink in a crowded bar 4^th of July weekend. As you can imagine, I didn’t expect this to happen and so I wasn’t prepared to carefully stow my tooth. Although I put it in my purse, it unfortunately wasn’t there the next morning. I can’t imagine what a man would have done in that situation.
I called the Monday morning after and the first receptionist was very polite and understanding and made me an appointment the next day, but then another receptionist called back and rescheduled for 2 weeks later since you still had the mold. I asked if I could cancel my current appointment for the filling then and have that done at the same time (so I wouldn’t have to leave work early AGAIN), which she agreed to. She then informed me that I would be charged $ 100 for the crown. I asked why and she became argumentative and very rudely said „because you lost it.“ I didn’t have any interest in arguing on the phone with her, and I obviously needed the crown replaced, so I let the conversation end.
The crown installation and filing at that next appointment were all fine, but when I got to the front the receptionist (who had obviously been on her cell phone and I can only assume is the same one from the phone) informed me it was $ 90 for the day. I asked her what that included and she said the crown and co-​pay. I then tried to broach the subject of me paying for the replacement crown when it was obviously placed in a rush the first time and didn’t think it was fair to punish me for losing something that I never expected to come off. She immediately became argumentative again and reiterated that it’s because I „lost it,“ which I really do not think is a valid excuse. In an attempt to make me feel better she told me she wasn’t going to charge for my second filling, although I’m pretty sure I paid for that at my second appointment since it had been scheduled to be done at that time.»

Great experience all around. I have been looking for a dentist in the area after the last one I tried told me I had 6 cavities! I found this office solely based on Unilocal reviews. The office staff was really nice and made me feel welcome. The hygienist, Joanna, was very thorough and addressed all my concerns. Dr. Berger examined my teeth and told me I was cavity free– so glad I didn’t have those last «cavities» filled! I highly recommend this place and will see them again in 6 months.

I just left a negative review on a doctor that I used to see and it got me thinking, maybe I should leave a good one. Well, here it is! Orange Family Dentistry is awesome! They know what they are doing, they care and are very, very helpful. Always cheerful and they always have it together. Go there if you can. Dr. Berger and his staff kick ass!

Excellent and friendly service! The staff and Dr. Berger were so nice and very informative! I did the zoom treatment through Groupon deal! I was warned by them at first of the «zinger“s and so thankful that they gave extra strength ibuprofen before the treatment to endure the discomfort. I could see why because by the 4^th session i could feel the sensitivity and zingers every once in a awhile but all worth it because my teeth were significantly whiter! So happy with results!!!

Unprofessional and bad job on my tooth.

Joanna does an awesome cleaning! She’s seriously the first RDH who has NOT completely hacked up my gums for a cleaning. I don’t like going to the dentist any more than anyone else, but these guys are always friendly and make the visit painless. Book with Joanna now before the secret gets out! Dr Berger does great work, too!

One word: JOANNA! What an awesome dental assistant, such a down to earth attitude and super friendly. She explained everything she was doing before she started, and let me do things myself that may have made me uncomfortable if she were to do them (holding the devices that sit in my mouth). her super up-​beat attitude was met by the actual doctor, who himself is very personable, funny and kind. The whole staff has a wonderful vibe and I love coming back here time after time (and who ever liked returning to a dentist?) all in all, I never felt like I was getting my teeth cleaned, I felt like I was making a friend! Thanks Joanna, see ya in 6 months!

I’ve been coming here for a few years. I totally trust Dr. Berger and his whole friendly, courteous, and competent staff.
.and, his pricing is very reasonable and fair.
If I didn’t trust this office, I wouldn’t be sitting in their office right now getting a root canal.
And, Dr. Berger stands behind his work 100%.
Our family recommends Orange Family Dentistry wholeheartedly!

Coming from a super critiquing person… I really liked this place.
What got me here was the Amazon Local promo for a cleaning. :)
The first thing I pay attention to is, are they focusing on me and only me? Are they treating me like a genuine costumer? Are they taking their time on me or are they rushing through me?
All of these came out as positive for this business.
I noticed that they tried to make me wait as little as possible. Their x-​ray machine wasn’t working for the time being so they started the cleaning on my teeth first. Then the x-​rays came in a snap. Everything was explained to me with detail by the dental doc.
They did not make up things about my teeth as many other dental facilities would. All that was needed for my mouth was probably braces. That’s it. Period. They didn’t attempt to skin me with lots of «you have this, you have that,» to hurt my wallet.
Best dental facility I’ve been to. And I drove 10 miles to get here. I bet you there were at least 20 dental facilities on the way.

Got a groupon for Zoom teeth whitening. They did a really good job at explaining the process and walking us through the steps. The only thing I disliked was that they did an exam when the groupon was just for whitening. I actually just had a dental check up two days prior with my dentist. Everyone was nice though and they didn’t try to up sell us on anything. Our teeth looks great! There was no pain during the procedure, but we definitely felt it afterwards. Worth it for the 24 hours though.

After dealing with a local dentist office in Fullerton that seemed to have a different doctor every time I went and spent most of their time trying to get me to buy expensive treatments when all I wanted was cleaning, Sometimes the dentist of the day had evidently been eating lots of garlic and didn’t seem to know what a mask was for as he leaned forward into my face. The last visit the dentist of the day asked ME what the treatment plan was. That was the last straw.
I gave up on them and started looking for a new office. This one was recommended to me by a good friend so I gave it a try. Let me say that i would rather clean the oven hanging upside from a tree than go to a dentist but just walking into the office I knew this was going to be a positive experience.
The staff were wonderful, professional and friendly. Dr. Berger is the only dentist and very carefully listened to what I had to say while examining my teeth. He’s a big burly guy with great patient rapport. He did a great job adjusting my partials from a previous dentist. They have a nice new digital X-​Ray machine so you don’t have to do those little plastic dental strips all over your mouth and results are immediate right there on the screen. The hygienist did a great, slow, very careful cleaning of my teeth. Nobody tried to sell me expensive antibiotics or additional treatments. The office is clean, neat and even the magazines are arranged nicely. Plenty of parking and easy to get to. Right off Highway 55 too.
I had a great dental experience, the best in a long time. I highly recommend Dr. Berger and his staff. Thanks to Jeff Batdorf for the great referral.

Best cleaning I have ever had! Being a scaredy cat girl that hates the dentist I thought I would give this office a try. I had sore gums and my jaw on the right side hurt so bad I was getting headaches. I thought for sure I’d need a root canal.
I was so scared in the waiting room I almost passed out from fear. Suprisingly as soon as I sat down to get my cleaning the dental hygienist made me feel comfortable. I got my teeth cleaned and while she was cleaning she was talking to me which took my mind off the cleaning itself. I then got my X-​rays and met the dentist. Nothing was wrong with my teeth!
Turns out it was a piece of popcorn stuck down between my teeth in the gums! The cleaning was painless and in the end my gums and teeth were in good hands.

I purchased an online deal for the Zoom Teeth Whitening. I decided on this establishment because it had the best Unilocal reviews than any of the others listed at the time.
I arrived a few minutes late for my appointment, but they were fine with that, the receptionist was very friendly. I had to fill out some paperwork, and then a dental assistant prepped me to see the Dr. Berger. He took photos of all my teeth and evaluated each and every one. I have had a lot of dental work in the past, so it was great to receive the updated evaluation on my filling and crowns. He didn’t try to say that I needed more dental work, except that I should monitor my fillings because some of them were starting to crack my teeth — which I could totally see in the photos.
Next, he briefed me on the whitening procedure and said it shouldn’t hurt but I would get little zings every now and then that might be a little painful and to just let them know if it got unbearable. This made me a little nervous, but I tried to keep my brave face on.
So, I continued with the procedure and opted to pay the extra $ 30 for them to take a mold of my teeth so I can whiten at home. This was not a forced sell, it was just something I wanted because I wanted to prolong the whiteness of my teeth and I drink coffee and red wine.
So after that was done they applied the gel to the first side of the four sides of my mouth (top left, top right, bottom left, then bottom right). Every fifteen minutes the dental assistant would come in, remove the gel and do another side. I felt a couple zings during this, which was uncomfortable, but not unbearable.
Overall, I was probably in the office for almost 3 hours! But, I felt it was totally worth it and I liked how white my teeth got. It was my first time every getting a professional teeth whitening, and they were much brighter, but not so white it is really noticeable.
I would recommend this office to anyone, and if I hadn’t been with my current dentist for over 10 years I would stick with this one. The office was very caring and professional and not pushy at all.