DKNY

To alll the Unilocalers out there who is looking at my review. I’m gonna say this straight out and tell only the truth. Please stay away from this store, especially a manager woman is around. She is «supposed to be» a manager of the store, and yet, she’s the worst store manager that I’ve ever since in my life, not only limiting to the cloth shop, but ANY store out there that I’ve been to. I’ve never insulted like that in my life before. I can spell her name out as well, but just to give her a very small amount of privacy, I’ll just give out her Initials: LK, Store Manager, Orange.
I was there today (6÷4÷2015) with my girlfriend to buy some dress shirts and a tie for a funeral that I have to attend. So I went straight to the section. As I was looking around, I wanted to try on a shirt that I liked. You know, usually the dress shirts are «locked-​up» with bunch of thumb pins and papers. So I asked LK if I can try it on. She said «No», in a tone sounds rude. Reason being, according to her, she will not be able to sell it once it’s opened because the shirt may get dirty. I really didn’t like her tone when speaking to me but I ignored it. And problem started happenning
So she claimed that there are «samples» of shirts in the hanger that I can try on. But they only had just couple of shirts hung on the hanger, and they didn’t have the style that I wanted to try on. She claimed that even though the style is different, they have all same fit so once I try on a sample shirt and it fits on me, everything else with the same size will fit on me as well. Well, that first didn’t make sense to me because people usually look at how the style of the shirts would look on me before they look how it fits.
I’ve never seen that kind of reasons for not being able to try a shirt on. But ok, I kindly understood it. So tried on a sample shirt. Ended up I really liked the style of the sample shirt that I tried on and also it perfectly fit on me. So I asked for a «locked-​up» version of it. She looked but could not find it, so she recommended a different style with the same size and fit. I didn’t know if I would like the one she recommended so I kindly asked her again if I can try it on. And, as you guessed, she again said No for the same reason. I was a bit frustrated with her but I again tried to understand her.
After a while, I just decided to buy the one that she recommended without trying it on because I was runing out of time too. So I took the shirt and handed it to my gf to hold it while I try on some T-​shirts. I went into the fitting room with couple of T-​shirts, tried on couple, and came out as I didn’t liked them. So I looked further and chose some other T-​shirts and wanted to try them on. This time, the fitting room was locked so I kindly asked LK to open it for me. When she opened a fitting room, she saw couple of dress shirts lying around that was opened from the «locked-​up» form. From there, she looked at me weird and asked «did you open these shirts?» I said no. And she kind of gave me a «alright. whatever» kind of look and went away. I didn’t care because I didn’t do it. After I tried the T-​shirts on, I liked them so I came out of the fitting room and walked over to the counter. As I was walking, I found that my gf was a bit angry. Asked her why and she told me that the store manager is accusing us for opening those shirts by saying to my gf «that’s not nice that you opened it.»
I was already kind of pissed about the fact that I’m buying a shirt that I «could not» try on, and her horrible attitude exploded me. Her attitude wasn’t a manager type of attitude. She was more like just a mean regular worker who hates her job. I went up to her and started talking to her. She just kept on saying «it’s ok. it’s ok,» and it wasn’t ok to me. She «kind of» apologized for accusing me but I could clearly see that she was still thinking that I did open that. It was funny to me that I’m being accused for a stupid kind of thing like that, but I could not stand it because she already decided to think that I was the one who did it. I started yelling to her but she just kept saying «it’s ok.» What is ok? I already ruined my day because of her and she just keeps on saying «it’s ok?» In the way out, I was so pissed and told her that I am going to file a complaints in DKNY website, and she didn’t care. I’m on my way to file the complaints.
I’ve never seen a manager like her before. Usually managers are the most kind and responsible people that control the other employees. I could not imagine how she became an store manager. It’s just a mess. She must be related to the owner or something.
I am not going back there again, even though I shopped there couple of times before. And I wanted to let others know as well so I am spending a long time to write this review for this store. I hope I can spell her full name out. People, please stay away from this store.

I was really please with this DKNY location. They have a nice selection of men and women clothing and bags. The customer service here was really nice and attentive. Can’t wait till I make a return trip to pick up some more stuff!

This DKNY has nice apparel and accessories for both men and women. I really liked the clothing and handbags at this store and thought the customer service was wonderful here!
When we walked in the door, we immediately heard a friendly greeting. Even though the store seemed busy, everyone who worked here seemed eager to help the customers. It was so nice to see so many friendly and helpful employees at this location!
This store had some really cute things at some great prices. The leather handbags were 30% off. Although I didn’t find a handbag I really needed at this time, I thought the discount for these beautiful bags was nice. I also found a pretty sweater and some adorable tank tops I really liked.
The service is amazing at this location. If I needed any sizes and styles, there was someone available to help. With beautiful clothing and an exceptionally friendly staff, this will probably end up being one of my favorite stores!

I dropped by DKNY looking for bargains on a sweater. It’s still kind of warm in So. Cal, so I figured maybe they’ll have a markdown on a cotton sweater. I dropped by around 8:50 pm, and they even stayed open after hours while my indecisive self looked for a pair of new jeans. The manager was really nice, and the sales associate was actually kind of cute.