Century Collision Center

This review has nothing to do with the quality of their work. I can’t comment on the quality because I still don’t have my car back. First I was told it would be ready in 5 days. Then 2 – 3 weeks. Well, it’s been 3 weeks and my car is still sitting there all torn up. The estimate was for less than 30 hours of labor, it’s been 3 weeks and I still don’t have my car back. There are a lot of other body shops around. I recommend you go to any of them rather than this place. It has to be better than this.

This is the WORST repair shop I have ever endured. They took over 2-​months to repair my car with promises, promises, and more promises. I highly recommend that you take your vehicle to a more professional collision shop.

First off, I’d like to say that Century Collision did a good job on my Mazda6’s body. Looks good. Unfortunately, however, they dragged on and on with the process. They kept my car four days longer than initially estimated and each time I would inquire about getting my car back they would tell me that they were almost done but needed to just wash or detail it. My car was there for a total of 8 days. Now, during those eight days I had to borrow a Toyota Tundra which absolutely guzzled gas. I commute 30 miles both ways (a total of 60 miles) every day for work and so when Century kept dragging on each extra day, I lost more and more money. I lost my sense of humor and patience VERY quickly. Even when I arrived to pick up my car they still took well over an hour to hand it over, citing that they needed to wash it. I wasn’t too happy due to being late to work because of this. Eventually, the owner stated that he would reimburse me gas money that I lost while my car was in the shop. Guess what? It NEVER came, despite my calls to the shop. Would not recommend, unless you have all the time in the world.

I high recommend this location to all folks. See Ceaser at this location. His prompt and very detailed to what the work is going to be. His staff are very Customer friendly and my vehicle was done in a week. I was kept up to date on the status of my vehicle. My vehicle was neatly polished. Awsome work great prices!!!

I would recommend this location to all my family members. I got the best service and fast service. I took my car in on Monday and had it back like new a few days later! Great fair prices and great customer service. Daniel B. Toyota right door hit and run!

If I could give a negative star, I would! Same thing happened to me as another Unilocaler noted. Vehicle repair kept getting pushed off, unfinished work and screws loose all over the vehicle when they said it was finally completed. WORST customer service! Had to pay soo much for a rental since the repairs took over 2 months!

Avoid at all costs!!! Had to take my vehicle back several times for them to attempt to even get it right. Ordered wrong parts & put them on anyways hoping I wouldn’t notice. Got tired of bringing my vehicle back so I crawled under my vehicle & had to tighten several bolts they barely even put on! Glad my front bumper didn’t come off!!! If they say a week left of work to be done, don’t expect to have you vehicle for another month!!! Abandon all hope those that decide to use this body shop!

This is my first Unilocal review and figured I’d make it the most detailed as possible… By updating it as the progress on my car goes along.
Not that long ago, I was involved in my first car collision. (A 2006 Scion xB) It was quite the nerve-​wrecker! Not sure of how to start the process to getting my car back on the road as soon as possible, I started searching around for Collision Repair Centers in depth (as: in person.)
After thinking it though, They brought my car in, they towed my car from my house over to the Center for me (A+ for them so far :)) So far I’ve felt pretty welcomed by the staff. *Customer Service is a must for me*
Today is the first day My car is at the center. By Friday, I was told I’d be informed on whether it’s still repair-​worthy; and if so: how soon I’d have it back.
Hopefully if the car is fixed up, I’ll make sure that it never gets hurt again.

Since writing my original review in 2011, I’ve used them for a few other things. Had my rims sprayed with Nano Tech (ask them about it, cool stuff), headlights buffed/​clear-​coated, rear bumper repainted and front bumper clear-​coated. In every instance, I received the same straight forward, top shelf service and workmanship I expect. I no longer live near the shop, but since I know I can trust the work I’d use them for any future paint/​body work needs.

This is my second time coming here to Century Collision. The last time was back in November 2012 and they did such a great job on my car I came back for some minor work. My driver side mirror busted and the guys there ordered the part and had it replaced for me super fast. The color matched perfectly! They made it look like it never happened! The staff here is so friendly and quick. I dealt with Zeik this time and he was a pleasure. I will definitely come back again when I need work done to my car and I will recommend this shop to any of my family or friends.

Went to this shop after an accident and it was such a pleasure working with them. They had my car back to me in about 2 ½ weeks. Ceaser the owner was awesome to work he was super nice! I will defiantly go back if I need any work done

Manager said that made like BMW would took longer than other cars. So what I would say is that if you want to have your BMW repaired, you should be prepared to wait for a LONG LONG time.

Took about a month longer to get my car back then original date I was told, on three occasions they told me my car was ready so I went back and two of the times the car was either missing a part or it had overspray on it.
Story after story with them why my car wasn’t ready and the work they did wasn’t good. I wouldn’t recommend this place to anyone.

My civic needed repairs for rt fender and front/​rear bumpers. Insurance referred me to Century Collision Center. Not only they fixed the claimed damages, they even put an extra coat on my scratched part of hood so that it wont look bad — its not even included on the claim. Awesome people with quality service for a great price! (Ask for Cesar)
Never had gone to a shop with this kind of treatment. I highly recommend this shop to anyone who would love their cars get back into great shape! Thank you CCC!

My headlights on my 2005 VW Passat were a nasty yellow and needed restoring bad. Century Collision not only cleaned them up and restored them to look like they came fresh off the car lot, but they sprayed a clear coat on them to prevent them from ever getting the old dirty yellow look ever again. The service was super fast too!

Amazing … staff Caesar their work everything.

I went in on an insurance claim and had a few other areas that needed to be taken care of. Not only did he fix the insurance work to look like it never happened, he gave me a great price on the extra repair work, and got it all done in less than a week. I would recommend this shop to anyone.

My car was taken here after an accident. After not hearing from them for a month I called to see the status of my car. I was delighted to hear it would be ready in the following week. That was a lie.
The following week I was told the same story. «It will be done mid next week» They failed again.
Week three seemed more promising. «It will be ready mid of next week»
I get a call Thursday saying my car will be ready on Friday and that if i dont pick it up within 3 days they are going to put a lean on my car! Thats right even tho the banks arnt open they expect me to get a cashiers check.
I get that cashiers check and call them on Friday. «window guys didnt make it here today come Saturday at noon»
Of course I call before i go in, not like they were going to call me. They say «we broke trim clips off your car putting the glass back in» «that part needs to be imported from japan and will take another 2 weeks to get here»
UNPROFESSIONAL!
They secretary that answers the phone knows nothing and has to put you on hold for any simple question.
I had to let my Long beach Grand Prix tickets go to waste because of this nightmare of an experience.

Century Collision (Ceasar) Painted my truck and my cars hoods. First of all I had fish eyes all over the paint job. Now the job that they did has disappeared the paint has completely disappeared and made my vehicles look horrible. I urge you to stay away from this place. They have a lifetime guarantee, but its open to his interpreting. Get in touch with me and I will gladly email you pictures if you are not convinced.