Baba Steven W DDS

Well… Dr Baba is the bomb and so is his office ! He retreated a very old root canal of mine and did a wonderful job. He is thorough and exceptionally skilled. He is also the most personable caring uplifting medical professional I have ever met. He is available by phone ²⁴⁄₇ and will go the extra mile if you need him during non business hours. He and his staff have superior communication skills and take the time to show the patient what is going on so that they can make an intelligent decision after hearing multiple options. Thank you Dr Baba!!!

I had a similar problem as the first review listed below. I came in for a 2^nd opinion which my primary dentist (not anymore) called personally to make my appointment for a tooth. I went in and was aware that I was needing a consultation, hence the 2^nd opinion. An assistant came in to do my x rays, which I didn’t know I was going to be billed such a high amount because no one told me I was going in for x rays. My original x rays were sent to this office prior to my appointment. This place is a scam, and the front desk lady is very rude! I would of liked to know what I was going to be fully billed for in advance to the consultation and know all procedures that were going to occur before going into the exam room. Sigh, waste of money for not even completing any dental work!

I had the worst experience of my life with a front office staff member. I asked this lady why she had billed me for a consultation visit when my PPO insurance covered this expense? She spoke down to me, rudely saying in an offensive tone that my insurance did not cover this cost. I firmly said why had she then provided me an estimate of $ 300 (my out of pocket cost) in my initial first visit and not once did she advised me there would be a charge for a consultation visit? She proceeded to treat me like a juvenile by chastising me for not understanding what I had heard or signed. She quickly said I’ll call you back and cut me off! There are so many better dentists who treat their patients with dignity and respect, especially when customers carry the cost for good service. You deserve better treatment for your money!

I’d say it safe to say a root canal is never a pleasant experience. But I’d go on to say that Dr. Baba and his staff made my root canal as painless as one could expect. The service I received was second to none! I was referred by my primary dentist for a badly cracked molar with associated inflamed nerves: excruciatingly painful! I saw Dr. Baba on Friday, July 3^rd. I found him and his entire staff to be extremely friendly… and reassuringly comforting. After x-​rays and a thorough exam he gave me a detailed explanation of what was happening and what my options were. We scheduled a root canal procedure for the following Monday.
But by Saturday, the pain had become unbearable. It was not only a weekend but July 4^th. I called Dr. Baba’s emergency number (which evidently forwarded to his cell phone) and left a message. He returned a call within 10 minutes. I explained the pain I was in and asked if he could prescribe something. He said yes, but also explained that by law, he had to see me. Now this part is something I still find it hard to believe. He jumped in his car and drove 20+ miles and met me in a parking lot near my home. Remember, this was not only Saturday but a holiday. After a parking lot conversation and evaluation, he handed me a prescription for pain medication. And he offered that if the pain meds did not provide the relief I needed, to call him and he would open up the office on Sunday and perform the procedure. That level of service still dumbfounds me! In a good way!
Well, the pain meds got me through the weekend. We performed the first part of the root canal on Monday and finished it up on Friday (he performed the second half sooner that he would have liked — because of potential jaw soreness) at my request because I was going on an out-​of town trip. I must say that other than the discomfort of having my jaw open for the length of the procedure, it was completely painless. After years of being afraid of dentists, I was fortunate to find someone who not only did a magnificent job of «fixing me up,» but treated me with concern and respect. Thanks, Steve! You are amazing!