Ruby Tuesday

I generally LOVE Ruby Tuesday’s. I have never once had a bad experience until I went to the location on Wells Rd in Orange Park, FL. First the salad bar was only half full and the vegetables were not fresh. I could have got over that. But then we waited 45 minutes for our food that looked like it had been sitting under the heat lap for half of that time. They were not even busy at all. So why this was? No idea so I asked for a manager. I explained that my chicken was dried out, my sons apples were near rotten, my boyfriends shrimp and fries were dried out. They offered to bring us new plates. Well at that time I had lost my appetite. So I politely declined. So what did they offer us? A 50% off one entrée that someone else has LEFT at another table and took my son’s apples off. I guess it’s something but the excuse I got from the manager is that they had a 15 top and a 12 top they were also serving. So my food and service need to suffer? Needless to say. I will continue to go to other Ruby Tuesday’s but I will never step foot into the one on Wells Rd in Orange Park.

We ate their Thanksgiving Day! It is always great in every aspect. Tonight we went just for the Chocolate Cake.

I eat here frequently. The food is always freshly prepared, the service is good, and the prices are reasonable. There is also a good selection of menu items.

This particular Ruby Tuesdays is our new «go to» for a quick lunch or dinner with the kiddos. The service is fast and friendly and the food is almost always perfect. Always ask for fresh croutons if you can, they are delish. The salad bar is well stocked and kept clean. Menu is standard for this kind of place but they are trying to change it up.
I would love to be a foodie going to a new exotic place everyday but I have kids so I figure that these kinds of places need reviews too lol

I think the restaurant needs a overhaul on customer service. There were 2 hostesses on restaurant wasn’t that busy at all and we were not warmly greeted at all. One hostesses was cleaning tables off with a dirty towel and the other one was just kept looking at the computer at the hostess stand. We stood there for about 6 minutes still no nothing. .it was crazy. The hostess looked at me and said…“this way guys”, sat us down then walked away immediately like she had other things to do. She was very rude. Server came to us about 8 minutes later stating she had no idea she had a table. She was kinda rude because it seemed like she was mad at us for coming in to eat. She took our order didn’t suggest anything and when I asked a question about the oz. of ribeye she had n ok clue and had to ask a manager. The server was very not sure of herself and seemed apologetic but in a weird way.
Food came out and it was good. Server didn’t offer desserts or coffee. There was a reason why I don’t come here anymore and it’s the customer service that is very poor in this restaurant.
Good Luck.

We love coming here for dinner and drinks. We usually sit at the bar and John is our absolute favorite bartender. He always makes sure to take extra good care of us. The food is on par with any other casual dining restaurant but the service make this one stand out from all the rest. It’s definitely a go to place for us.

This is one of my top restaurants in the area. They always work extra hard at making sure I am hapy with my experience. They have great coupons and I Love there Salad Bar!!!

I was there with a large group of family members on Mothers Day while on vacation. Considering how many of us there were, our little waitress, Kayla M., was very patient and cheerful. The food was very good and the resturaunt very clean. Everyone in our group enjoyed their meal and no one had any complaints about the food or service. I recommend it.

My husband and I went to try Ruby Tuesdays since it had been awhile and we’d heard how good the salad bar was. The coupon helped from the Sunday paper too. The salad bar was great (and included with the meal as a side) along with one more side with entrée’s. I had the New Orleans Seafood with broccoli and my husband had the gumbo with rice. We both had iced tea. The meal was great and the brown dressing on the salad bar was very tasty. Not sure what it was, since it wasn’t marked. The waiter was very attentive. Everything was perfect, until we had to wait in traffic, (on a Friday) for at least an hour trying to get home. We’d go more if it were located in an easier place to get out of. Maybe that’s one of the reasons why Carrabba’s moved. Great place though.

This is my husbands favorite restaurant so it gets 5 stars on his behalf. He really enjoys the salad bar and I have to agree with him, but the options have changed over the last couple years which is disappointing.
We always pick a meal with the salad bar offered. My husband loves the sirloin. I usually try something different on the menu, for my taste buds it’s hit or miss. This last time I had the coconut shrimp with a grilled chicken, chicken just wasn’t good but the shrimp was delicious!!! The lemony sauce it came with was a bit to much, to sour did not compliment the shrimp.
The Minnie’s are always a winner and the chocolate cake is yummy, I always get it to go.
Overall it’s a great place, our waiter didn’t overly bug us and didn’t ignore us either. We never have to wait long either.
One thing I’ve noticed they never cook the steaks or burgers well done. Ive had this issue with my burgers pink every time. Every visit I hear customers sending a burger or steak back to be cooked more.

Went there on a week-​day. I had a coupon for free custom-​made burger for my b-​day. You can get one too if you sign up online. I brought my mom for the occasion. She ordered the turkey burger and I ordered the bison burger.
First, the service was great. Although, I have to admit it was a slow, week-​day. Nonetheless, our servers were very attentive. I love that the fries are unlimited because I chow down fries like a monster. My mom enjoyed the avocado Turkey burger. I have had better, but I was expecting less from Ruby Tuesday. Now, my Bison burger is pretty freakin awesome! The meat was great and tasted muy perfecto! I have had Ted’s and for $ 4 less, I got something of equal to slightly better quality. I’m definitely sold on the Bison burger and will be coming back for it!

Service was good. I got a Avocado turkey burger with fries and it was divine because I was famished.