Arena the Next Level

I highly recommend this facility. Me and my friends visit here often and all the employees are all extremely friendly especially Haley, Marliegh and the guy who can’t speak English.

Not sure what lexi is talking about but me and me family had a blast, great games for a super good deal. Had a blast will have to come back again!
This arcade is right about the Toby Keith bar up stairs!
Also if your looking not just for laser tag but want to check out their own custom game, very cool!

So I left The Arena at the Wharf (August 2014) because we spent well over $ 100, earned 600 tickets and a man took over the shift for the nice girl working, claiming to be the «manager.» He was on his phone for a full 15 minutes standing at the register while no other patrons were present. He then approached me while I was still deciding what to get, and said I «needed to use my points!» Applying pressure to the situation. I received a text from a coworker who’s car broke down and she wouldn’t get paid if I didn’t help her get our paperwork to the client by the next 30 mins. There were still no customers at the counter or register but the man continued to stare down at me, even as a family of four walked in to play a game in the front. He then told me «you know it’s rude!» So I asked him what he meant and explained my situation. I then found out he was the «manager» and he claimed that I had to finish or be removed from the arcade because they don’t let people just «hang around.» As long as I’m still spending money, not holding up a line, and not preventing him from using HIS iPhone in front of ME, I don’t see I problem. I informed him I would take the pack of trading cards (230 tickets, or should I say «points»!) and that I would leave, let him keep his 270 remainder and not return to spend any more business here in the future. I look forward to visiting the Arena every single time I visit AL, and this is the worst customer service experience I have ever witnessed at any arcade, or even business in my LIFE. I hope for the sake of the owners, they re-​evaluate the friendliness of this particular staff member. I love all the girls who work here, and Dajon. I am so hurt and offended by the way I was spoken to and threatened that I genuinely am thinking about telling all of my friends who vacation here not to go if they see him working. I love this place sooo much and I would hate to see the atmosphere and business suffer because of one jerk. He had JUST gotten there so I can’t even blame it on him being tired from a long shift. I hope he can enjoy the rest of his night back on his iPhone. :(

Upstairs in the Wharf area right across from the movie theater. It’s a small place with limited games but at least the games take quarters instead of tokens. The laser tag area is okay and a decent size. In the summer time it’s a great place to beat the heat, spend $ 20 and have the kids pick out crappy toys. It cost 5 tickets for one Jelly Belly LOL.