New Century Imaging Oradell

Im writing this review in hopes that I finally get someone to call me back and sit down and speak with me. recently received a letter in the mail stated I am being sued by NCI and of course I decide to investigate further. I have multiple miscellaneous bills from NCI from 2010 and 2011 and I have never seen or heard of these bills. No one has sent a letter, no one has called, I only find out 4 – 5 years later from an attorney. I have been there after, with no mention of these «late bills», which I am trying to seek verification from my insurance company BUT no one is still calling me back to help me (its been about two-​three months now, multiple messages and emails have been sent).
New Century Imaging, you are starting to gain a reputation as a place that loves to screw their patrons and actually effect their personal lives a great deal by screwing up their credit. Get organized, return phone calls and if people owe $ 25 and they haven’t paid, lets only assume they have NO IDEA.

Avoid this place by all means.
I have never seen a medical organization operate with the lack of efficiency that New Century Imaging has exhibited, and that is not an exaggeration.
This facility does not honor your appointment time and they dont show any sort of remorse for making people wait an hour or more after their scheduled visit time. I had the displeasure of having to go to this facility 2 times in the period of a week, the first time for an xray, which I waited for 45 minutes after my scheduled time. The second to go back for an MRI, which was another 45 minute delay. All the while, I hear the staff having a ball behind the counter, not giving a rip about the patients who are awaiting their scheduled procedure, often times in pain. The receptionist then has the gall to tell me that there are are sometimes unexpected delays.
Well, that may be the case, but if that is a possibility then plan adequately for possible issues like this instead of booking people so close together. Why should I have a problem because you don’t show enough foresight or decency to respect a scheduled appointment?
Simply put, this is the most unorganized imaging facility I have been to. Why do they even bother scheduling appointments if they have no intention on honoring the time I set aside. It is absolutely ridiculous to think that people who need medical imagining have to wait this long and deal with this level of incompetence. If your doctor asks you to go here, demand a different facility, you will just leave aggravated

Professional, on time, polite, clean. Would recommend. Have had X-​rays and MRIs in Oradell.

I came here recently for a routine test, front desk staff is very polite and efficient. Didn’t have to wait for my appointment at all. The place is clean & organized. The radiology tech. staff is also very pleasant, they answer your questions, give you all the necessary info about the test you are having done & put your mind at ease incase of any concerns. Good experience so far.