Copart Auto Salvage Auction

Abandon hope all ye who enter here. It worked for Dante and it works for Copart. There’s a reason why the stars uniform in their assessment. Truly, a frustratingly-​run organization. In hopes of being succinct, I am going to attempt to be brief in my tale of woe.
Rather than sending my car to be examined at a dealer or mechanic (as I was told should have been the case from my Nashville counsel), my Miami/​Orlando insurance reps (I have no idea who was handling the situation… and neither did they) sent my car here. This is the car version of ‘the farm upstate’ your dog went to. There’s no coming back from Copart. There’s only pain.
I spoke with two different women about when my car would be picked up (was given four different times), where it was going, when it would be evaluated (to this day, I have NEVER heard back about the situation), and what to do from there (see earlier). The shoddy, disorganized, backwoods way in which my vehicle and I were treated gave me yet another reminder of why I was leaving Miami. Unfortunately, Copart is a very Miami business. Yes, that sentence means all you think it does.
When a tow truck finally came to retrieve my vehicle (2 days after the initial time I was given), he was rude, gruff, unfriendly, unhelpful, and when he tired of interacting with me, pretended he no longer spoke English. Klassy. He’s co-​opting my property and I don’t get the options to ask any questions about the situation. Again, very Miami. He hoisted my car up, loaded her on the bed and drove her to her sad fate. I never saw her again. I never saw the car that got me through two and a half decades of life. I hate thinking about what happened to my prized car once she arrived at the lot. Perhaps it’s best that I was unable to get anyone on the phone or get anyone to call me back about the situation. The fewer details I have, the better. From start until unfinished end, no one associated with Copart gave any f — s. None. Zero.
So, why should I?

This is from the view point of someone who’s totaled car was taken here. The service was extremely rude and slow. The girl at the counter wasn’t very friendly at all. I think if she actually smiled once that day the world would slip into a nuclear winter. Besides the horrible service and language barriers they don’t exactly treat your car very good. Half of my vehicle was torn apart and thrown inside the car. I hope I never have to deal with them again.