Marshalls

This place always has what I’m looking for. The staff are nice. Very friendly environment. Great range of merchandise. Always happy shopping here

I had a good experience today. Staff friendly and helpful. Not a long wait. Plenty of registers open. Found great stuff. I’m a shopper. Lol

Around 11:38 am today the young woman in the dressing room was extremely rude to me. She was busy gossiping so I left my dressing room number card on the counter. I left and as I was already in accessories she then decided to ask if I tried on the clothes. I said yes, she asked where my card was I told her that I put it on the counter. She told me that I had to come back so she can count them and I told her that I already went in front of her but she was too busy talking and not Paying attention. She rolled her eyes. And I kindly told her that she didn’t have to be so rude if it’s her job. I’ve never met someone so careless about a job before. Hopefully this location can improve on customer service or even hiring people who want to be there.

Couldnt find any nike windbreakers for winter but the enviroment is clean coped a obey hat for 12 bucks got a clearance shirt for 10 saw a jacket there but it was a little pricy regret not getting it

This review is for the store employees and management. My wife slipped and fell on some spilled food that had not been cleaned up. I went and told the manager and did not even get a hint of an apology. In fact he barely acknowledged I was there. Luckily, my wife did not get injured or they’d be staring down a barrel of a lawsuit.
Extremely unprofessional people working there. Just as in other reviews, the customer service is atrocious.

horrible horrible service. You can spend a 1000 dollars and you cannot take cart to car. Many of employees stand around and watch you struggle to make multiple trips to car. Never come to this location. Redlands Marshalls way better!!! Spend your money there if you intend to go to marahalls!!!

Customer service is horrible. If I tell you I don’t want a credit card please don’t ask me three additional times. Also I don’t like the fact I have a regular rewards card yet she was trying to discourage me from using it. Why? Because she kept pushing that master card.

I love Marshalls but I never seem to find any good deals at this location. Its location is within the Ontario Mills Outlets so I’d assume I could find some really great deals here but No. They have a very small selection of kids and mens shoes. They seemed to have a larger selection of shoes for women. Also I couldn’t find many clothing items that were plus size. They have a large selection that is considered juniors and has lots of trendy cute items. There is no jewelry section like most other locations. Overall its a hit and miss to find a good deal.

Unilocal’s 365 Review Challenge 2014 #226 — #365
This Marshall’s location was established back in 1996 when Ontario Mills was in it’s infancy. Known for it’s affordable apparel and home furnishings this is a reason why it has stayed in business for so many years. Also the traffic it attracts to this location right where the 12 and 10 freeways meet.
It still looks the same when it open back in 1996 other than the changes in the layout. Normally I shop at designer stores but I was shopping with my Mom who loves shopping at Marshalls. It’s true, the layout of the store is confusing and needs to be updated just like Burlington Coat Factory was several years ago. The sales associates here can be friendly or have some attitude. A few things I like shopping for are electronics, home furnishings, and their designer jeans.
I have to give it to the Company for pulling through the recession and coming out strong. The trend of discounted department stores is ever increasing and I believe it’s what’s keeping the company from crashing any further.

Giving this place 3 stars is considered BIG for me, since I never really cared for Marshalls, but here & there, I can find name brand clothinog. I like that they carry Michael Kors clothing at a fairly good price… better than the dept stores & at the same time it’s being carried at the dept stores, NOT months later. My boyfriend’s gotten a few things here too & loves the name brand items you can get that are now knock-​offs. I actually like coming in here occasionally!
When the store first opened long ago, I acutally worked here for a couple of days to help hang up clothing, but then, I just never saw my name on the work schedule anymore & that was that I guess. That’s the strangest way I’ve ever stopped working for a company! I think they must have had a deadline of when they were opening their store, so they «hired» a lot more people than they intended to keep on to do their «dirty work» of setting up, hanging the clothing, etc.

I have to say for being a Marshalls in an outlet mall this one is kinda disappointing. First the layout of the store is confusing. Everything seems to be spread out & not organized. Also the service is on the lower side. Many times I would just give up & leave the items behind.
If lucky, you are able to find your CROCS… :)

This is a very hit and miss store, even worse then other Marshall locations. I have found killer deals on odd items such as winter gloves, and button down shirts. But I have walked out of here more times then not empty handed.
I refuse to make a special trip out to the mills just for Marshalls, but if I happen to be in the area and I have a good idea of what I need I will stop in.

This marshalls is located in Ontario Mills. I come in here just to look at the shoes but their selection isn’t as good as some of the others I have seen even though very rarely they have a nice pair of shoes available. One of the reasons why I dislike this place is because it’s so messy and they rarely have the sizes that I need. I look through the fragrances too and it’s hard to find what you want because everything is scattered all over the place. I never ever see an employee so I can never get them to help me if I do need help. Just kind of a meh marshalls, I would recommend going elsewhere because there are other marshalls that are so much better.

Selection was horrible. I’m used to the service being horrible and people being rude. Most the stuff I wanted to get, someone tried to steal so the packaging was done for. When I went they weren’t crowded but they had a line for the dressing room. And the woman had an tude bout it. How the hell do you have a line for a place that’s not busy
Do yourself a favor and go to nordstroms rack it’s only a few dollars more but it’s alot better.

Dont shop here fools. This is my store.

I know it’s going to sound a little crazy, because if you look at the surface, there isn’t any difference, but I seem to like TJ Maxx so much better than Marshalls.
I like this store for their clothing section. They have a lot of nice dress shirts and belts and underwear at very reasonable prices. Anytime I can save some money on clothing, I try to do, as it can get to be very expensive to be a properly attired gentleman.
The customer service tends to be adequate. I guess in some regards, it’s very in step with what you might expect to find at a discount department store. The employees are always very polite and helpful, and they keep the cash register moving fast when I’ve been to the store.
Extra bonus: the last time I was there I found the brand of Hawaiian coffee I like so much for a steal, so I bought some.